Water slide was not usable, didn’t have evening reservations for pickleball and ice maker was not functional in the pool area.

The different activities provided to enjoy the resort. Room was comfortable and there was a fast response from staff when we needed assistance. If it was more blankets, a ride through the property or assistance on getting the PlayStation set up in our room.

Stayed in August 2025

Paying for parking ? And towels

The prize value for my stay !

Stayed in July 2025

The room was spacious and comfortable, though I did notice some stains on the carpet, which was the only downside. That said, the rest of the property is very well maintained, and everything else exceeded expectations.

The location is perfect, making it easy to explore the area. The pools are beautiful and well-maintained, offering a relaxing spot for both adults and kids. I was especially impressed by the food and beverage selection—plenty of delicious options for all tastes. The gym is well-equipped, clean, and never too crowded. The kids’ area is a standout, with a great variety of fun and engaging activities that kept the little ones happy and entertained. On top of it all, the overall value is excellent—you really get a lot for what you pay. Highly recommend and would definitely return!

Stayed in June 2025

no idea.

what breakfast?

Stayed in May 2025

The shuttle service was very slow!

It was beautiful! Fully stocked kitchenette and comfortable room!

Stayed in April 2025

The stuff never cleaned our room. We were there for 5 days, and scheduled to have a “tidy up” on the third day. Never happened. I even confirmed with the front desk that morning. But they never showed. They felt very under staffed. There were always massive lines at the front desk. And it took over 10 minutes on hold to get someone to answer the phone.

Loved the activities. All the areas were very clean.

Stayed in January 2025

The raised bathroom sinks were awkward. Garbage by elevators should be emptied daily. Awful smell for two days even though it was not full.

The pool and Snake Bite were awesome. Room sizes were great.

Stayed in December 2024

No food to order from room service.

Pool, extra activities offered, room

Stayed in November 2024

Nothing

I loved the pools and all the activities

Stayed in October 2024

Check out time was too early 10 am is too early. Almost all places are 11!

Went to a concert

Stayed in October 2024

Great value for money, we enjoyed staying at the ridge. Large gym, several pools, golf, all there.

Stayed in August 2024

We love this property. A long weekend here has been our annual staple at the end of summer before the kids start school. My ONLY wish would be that they install chillers on the pools. By the time August rolls around, the pools heat up to a very warm temperature and even though the pool temp is cooler than the 100+*F outdoor temperature, it is not as refreshing as it could be. Other than that, we love this place!

Staff

Stayed in August 2024

I didn’t care for the cooking pans.

Very accommodating

Stayed in July 2024

No complaints!!!

Pool, rooms, service and FOOD. For housekeeping to the bar, everyone was awesome. Best little getaway from home for a couple days in yeara

Stayed in July 2024

When we checked in we had requested first floor access & they didn’t give it to us. The receptionist took a very long time to check us in & didn’t even help us when we requested late checkout, we had to call back & they said Richardo didn’t even put it in the system.

It was clean & they sent us all what we needed.

Stayed in July 2024

Morning shower was lukewarm

Big , spacious property, pools , fitness center. Clean and well kept room

Stayed in July 2024

You can hear people talking through the wall on the next room also adult talking and children playing at midnight in the hallway it should be quiet time maybe after 10:00 p.m.

Stayed in June 2024

we were given an adjoining room. the neighbours got home two of the three nights and had a huge party. security had to come twice. front desk moved us to a different room for the 3rd night

the amenities were nice, location was great

Stayed in April 2024

Nowhere to eat after 4:30 No housekeeping during our stay Beds a little too soft

Room was comfortable, spacious and well equipped Perfect kitchen in unit Overall complex and pools great

Stayed in April 2024

Difficult to locate

The grounds were beautiful

Stayed in February 2024

The room included so many amenities but didn’t include a hair dryer. We had to purchase one the 2nd day.

It was affordable, clean, provided plenty of amenities

Stayed in September 2023

N/A

My room was clean, and spacious with updated furniture and appliances.

Stayed in August 2023

There wasn’t a whole lot of parking near our room.

Really nice layout everything easy to get to and everything was very clean

Stayed in August 2023

Wished check out was a little later

Pool hours are long Great staff

Stayed in July 2023