Reviews of Coastal Inn by OYO Lincoln City - Oregon Coast Hwy 2 stars
1713 NW 21st St, Lincoln City, OR 97367, United States
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNothing
Hello, my name is Megan Ouellette and I need to speak with you about our most recent stay. I have NEVER have had a more horrible stay. We spent a whopping $277 for this room. The second we walked in, Everything in our room smelled like dog. There was blood and dirt on the bed. The fridge was full of trash from the last person. I took my tennis shoes and socks off and my feet were BLACK from the floor. Our bed frame was broken and so was the microwave. The fridge barely worked. There was a CRACK in the tv. And last but not least, there were two wasps in our room that we had to get out , and I am allergic to bees. And why wasn’t my ID asked for at check in?! I have never spent this much money at a hotel but this weekend everything was booked for this and for the price, I assumed it would be nicer. A motel six would’ve been better. And to top it off, no matter how many times we called the front desk, they did not answer. I needed extra pillows and a new sheet from there being blood in it. No answer. Everyone , and I mean everyone was smoking inside and I am highly sensitive to smoke. No repremanding?! I need a refund. I refuse to pay for this room. I don’t sleep. People were shouting all night. It was filthy and had so many safety concerns. There aren’t any fire extinguishers?! I need a refund. Immediately. And I need to speak with someone about this.
Dear Megan, We sincerely apologize for the condition of your room and the lack of response during your stay. Your comments are being escalated to our management team for immediate review. A member of our team will reach out to address your concerns and discuss your request. Sincerely, Coastal Inn by OYO Lincoln City - Oregon Coast Hwy Team
Dear Megan, We sincerely apologize for the condition of your room and the lack of response during your stay. Your comments are being escalated to our management team for immediate review. A member of our team will reach out to address your … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewThe couple who were working at the facility were lovely.
Horrible horrible place. I do not recommend at all. The staff was lovely , but the place smelt of cigarettes and our room wreaked . It was dirty, noisy, sketch. Worst decision we made on our one month holiday in Oregon.
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff lovely, as we strive to provide excellent service. However, we are truly sorry to learn about the issues you encountered during your stay, including the smell of cigarettes, the condition of your room, and the noise. This is not the experience we aim to provide our guests. Please rest assured that we are taking immediate steps to address these concerns, including enhancing our cleaning protocols and reviewing our noise control measures. Your feedback is invaluable in helping us improve our services. If you would like to discuss your experience further, please feel free to reach out to us at ota.escalations@oyorooms.com. We are committed to making things right and hope to have the opportunity to serve you better in the future. Warm regards, Team OYO
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff lovely, as we strive to provide excellent service. However, we are truly sorry to learn about the issues you encountered duri… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewNothing we didn't stay so no breakfast
We did not stay when we arrived to property they told is they were over booked so we drove 6 hours for nothing worst service ever. Super disappointed with this booking never again
Dear Guest, We sincerely apologize for the inconvenience you experienced due to the overbooking situation at our property. We understand the frustration of traveling such a long distance only to face this issue, and we are truly sorry for the disappointment it caused. Please know that this is not the standard of service we strive to provide, and we are taking steps to ensure this does not happen again. We would like to assist you further in resolving this matter. Kindly reach out to us at ota.escalations@oyorooms.com so we can address your concerns directly. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Warm regards, Team OYO
Dear Guest, We sincerely apologize for the inconvenience you experienced due to the overbooking situation at our property. We understand the frustration of traveling such a long distance only to face this issue, and we are truly sorry for … Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewNothing
Everything. Smelled like animal piss, tbe beds weren’t comfortable. We had other ppl that were staying there by our window pretty much the whole night, just a very very disgusting place. Never again. I thought a roach was gonna jump out eventually. Terrible. Never again. This hotel should never charge over 10 dollars a night.
Dear Terrence, We’re very sorry to hear that your experience at Coastal Inn by OYO Lincoln City – Oregon Coast Hwy did not meet your expectations. We take all feedback seriously, and the concerns you raised about cleanliness, comfort, and overall environment are deeply troubling. Please know that your comments have been shared with our team for immediate review and corrective action. This is not the experience we aim to provide, and we regret that we fell short during your stay. Thank you for taking the time to share your feedback. We hope you’ll consider giving us a chance to make things right in the future. Sincerely, Coastal Inn by OYO Lincoln City – Oregon Coast Hwy Management Team
Dear Terrence, We’re very sorry to hear that your experience at Coastal Inn by OYO Lincoln City – Oregon Coast Hwy did not meet your expectations. We take all feedback seriously, and the concerns you raised about cleanliness, comfort, and … Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewIt was in a good location easy access off the highway 101
Reeked of cigarette smoke inside the room it was dirty everywhere
Dear Ashe, Thank you for your feedback. We're glad to hear our location was convenient for your travels, but we’re truly sorry to learn about the condition of your room. A clean and fresh environment is a priority for us, and we regret that we fell short during your stay. Your comments regarding the smoke odor and cleanliness have been shared with our housekeeping team for immediate attention. We appreciate you bringing these concerns to our attention and hope for the opportunity to provide you with a much better experience in the future. Sincerely, Coastal Inn by OYO Lincoln City – Oregon Coast Hwy Management Team
Dear Ashe, Thank you for your feedback. We're glad to hear our location was convenient for your travels, but we’re truly sorry to learn about the condition of your room. A clean and fresh environment is a priority for us, and we regret… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewShower had nice powerful stream and hot water. Bed was comfortable.
No coffee maker, no garbage can, no Kleenex, curtain was stained, bed spread had stains, lamp by bed had phone charger but was broke, hallway smelled like dog poo, back entry door was obviously broken. Back parking area had two run down RVs parked in the lot, lots of weeds and uncared for grass. There was no one at the counters, you had to call the number that was on the counter. Vending machines were empty. This was a last resort motel, will never go back. This place is run down and needs lots of work.
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the powerful shower and comfortable bed during your stay. However, we sincerely apologize for the numerous inconveniences you encountered, including the lack of amenities, cleanliness issues, and maintenance concerns. Please be assured that we are taking your feedback seriously. We are reviewing our housekeeping and maintenance procedures to ensure these issues are addressed promptly. Additionally, we are working on improving our guest service availability and the condition of our facilities. For further assistance or to discuss your experience in more detail, please feel free to reach out directly to our team at ota.escalations@oyorooms.com. We value your feedback and are committed to making necessary improvements. Thank you for bringing these matters to our attention. Sincerely, Team OYO
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the powerful shower and comfortable bed during your stay. However, we sincerely apologize for the numerous inconveniences you encount… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewNothing
Dear Guest, Thank you for taking the time to leave a review. We noticed that you did not provide specific feedback, and we would love to understand more about your experience to help us improve. Your satisfaction is important to us, and we are here to assist you with any concerns you may have. Please feel free to reach out to us at escalations@oyorooms.com with any additional details or suggestions. We hope to have the opportunity to serve you better in the future. Best regards, Team OYO
Dear Guest, Thank you for taking the time to leave a review. We noticed that you did not provide specific feedback, and we would love to understand more about your experience to help us improve. Your satisfaction is important to us, and we… Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewVery long check in, desk employee could not operate there computer, and had a very difficult time using the visa machine. The room was filthy, black mold on the bathroom ceiling, the access key to the room was an actual key, felt very unsafe. The comforters on beds were the exact same my grandparents had when I visited 30 years ago. So bad after five minutes I went back to the front desk and requested a refund . PS, I had left my favorite Black Dress Shirt hanging back side bathroom door and forgot it. I spoke with the same front desk employee requesting my shirt and was told nothing turned in sorry about my luck.
Dear Guest, We are deeply sorry to hear about your recent experience at our property. We apologize for the long check-in process and the difficulties you encountered with our desk employee. The condition of your room, including the black mold and outdated comforters, is completely unacceptable and not up to our standards. We understand your concerns about safety with the access key and regret that you felt unsafe during your stay. Regarding your lost Black Dress Shirt, we apologize for the inconvenience and the lack of assistance from our staff. We would like to investigate this further and ensure that such issues are addressed promptly. Please reach out to us at escalations@oyorooms.com so we can assist you further and work towards resolving these matters. Your feedback is invaluable to us, and we are committed to improving our services. Thank you for bringing these issues to our attention. Sincerely, Team OYO
Dear Guest, We are deeply sorry to hear about your recent experience at our property. We apologize for the long check-in process and the difficulties you encountered with our desk employee. The condition of your room, including the black m… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in January 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewNothing it was horrible
Horrible smell, holes in doors, no remote to tv, the entire place was dirty
Dear, Gonzalez! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Kipp!
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewWe check out as soon as we got to our room terrible conditions dad was like a metal cot heaters won't work in it had plugged in heaters no blankets
Dear, Tim! Sorry for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Mary!
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewLocation
For the cost the rooms could have been a little nicer. There was no remote for the tv. We had to fix the toilet so it would flush. Curtains were broken, bathroom door was broken. Smashed bug on the wall.
Dear, Steven! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Kade!
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewNothing
Heater e Was stuck on high only way was to shut all the way off then you freeze bath room had mold dog barked half the night
Dear, Kelli! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Milo!
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewSurprised we didn't get robbed and stabbed
Security and saftey. A plastic bag was over our smoke detector
Dear, Pinkerton! It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Milo!
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewEasy to locate
Dirty, mold in window, unfriendly staff, heat too high and wouldn’t cool off, smelt like smoke
Dear, Madison! We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Mose!
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewThe manager
The fact it is long term stay and we didn’t keep the accommodations as they were third floor and no elevator
Dear, Anna! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Mose!
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified review