The breakfast lacked taste and options. The food wasn't tasty and lost its appeal right away. I think this place needs to make some better decisions and bring some great tasting food and more fresh options. Everything looked tired or least desirable.

Laura at the front desk was exceptional! She was so kind and made some excellent suggestions for restaurants in the area. Both of the young women at the front desk were friendly and smiled and were very helpful and pleasant.

Stayed in August 2025

Special breads were too dry and/or pasty. Fruit salad looked like leftovers. Would like to see more yogurt choices. Looks like you are making too much food for our stay during a quiet week. Would be great to be greeted warmly at the entrance to dining. Love the hanging baskets of flowers and all the beautiful flowers on your grounds!!!

Great breakfast overall for the family with lots of choices. Very nice beverage choices! Great coffee!!! Liked table settings done so nicely! Appreciate variety of seating options outside of our room, especially level 2. Love the rockers outdoors. Enjoyed the lake view!!!

Stayed in August 2025

No negatives

The room had a wonderful lake view and was very nice and clean. The lake, maid service, front desk, food, location, all staff, available activities, gift shop, etc. all were excellent!

Stayed in August 2025

Location. Breakfast was great!

Stayed in August 2025

Lots of help but staff tended to talk to each other and it took a long time to get fresh coffee when it ran out at 8:30!! Could have eaten on outside deck but it was hard to get to and staff did not seem to encourage it. Parking is confusing at first, and it's not clear how to get back in to the hotel fromm the lots.

Breakfast was quite good, buffet style, hot and tasty. Room were big enough and the view was great. No housekeeping services but there was a fridge in the room and a microwave in the hallway near the ice machine so it had everything we needed.

Stayed in July 2025

Bathroom was small.

Activities around the area were great.

Stayed in July 2025

Good breakfast but food was cold. No microwave to warm anything up. Only thing that needs improvement.

Beautiful location. Lake was fantastic. Staff and people were very nice. Bed was so comfortable.

Stayed in July 2025

N/A

It was comfortable and relaxing, perfect for family.

Stayed in July 2025

All facilities were down the street

Good

Stayed in July 2025

We love the view and how peaceful Lake Junaluska is! Very relaxing stay.

Stayed in July 2025

I loved everything

Everything

Stayed in July 2025

There are very few food places nearby and things close early. If you are driving and arrive later, you have to go away from the area to find food.

It is a beautiful view, quiet, relaxing space. All staff were very friendly.

Stayed in June 2025

Really, just the unforeseen water shut-off situation...

Very good, especially the cinnamon scones!!! :)

Stayed in June 2025

Having no restaurant options on the grounds, for dinner.

Peace and quiet, the view, staff and price.

Stayed in May 2025

We loved the beautiful location!

Stayed in April 2025

No balcony and parking

Waterfront

Stayed in April 2025

Nothing comes to mind

The check in process was nice....Cyndy at the front did a really nice job...The breakfast was awesome.....everything we needed.... the young lady that waited on tables there waited on the whole room and did it well and quickly...The coffee cafe, gift shop and ice cream shop across the street was great....all the ladies in there were very personable....We cant wait to go back for a few days....the walking trails around the Lake were first rate

Stayed in May 2025

The few in lounging area wa blocked by molding across windows

We enjoyed the lounging area by the fireplace.

Stayed in March 2025

Quite and beautiful

Nice place clean hotel nice view

Stayed in February 2025

even during winter I had great time at Lake Junaluska, hotel has great location and short access to the lake, trail and beautiful views. didn't have a chance to use all amenities, but everything was clean, staff is very nice and helpful, breakfast buffet is great.

Stayed in February 2025

The coffee was too weak :(

Breakfast was very good for hotel breakfast! Lots of variety, clean, food was kept hot, staff were sweet, attentive and helpful!

Stayed in February 2025

The room was a good size and clean. The view was nice. The breakfast was good. The staff were all friendly. We really enjoyed our stay.

Stayed in February 2025

Beautiful area. The staff at the hotel were great

Stayed in February 2025

Parking is a little painful when you are transporting your stuff to / from the room, though they do have trolleys you can use

Good location, otherwise decent. Would be really nice in the summer as lots of places to go for a walk etc.

Stayed in February 2025