7.0

Reviews of Baymont by Wyndham Henderson-Northeast Denver 3 stars

9041 Brighton Road, Henderson, CO 80640, United States

  • Charlton

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Staff was excellent

    The room smelled like vinegar and the couch and chairs looked dirty and worn out.

    Property response:

    I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our guests, and it was never our intention to cause any discomfort. While there are certainly areas where we can improve, there are also factors beyond our control. Rest assured, we will take your comments to heart and work on the aspects we can influence. Thank you for choosing to stay with us.

    I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our guests, and it w… Show more

    Baymont by Wyndham Henderson-Northeast Denver
    18 August 2025
  • Lanton

    Reviewed: 10 August 2025 · Stayed in June 2025

    Verified review

    Location

    Dirty, stains on carpets, smelt like wet dog!

    Property response:

    Hey Lanton. I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our guests, and it was never our intention to cause any discomfort. While there are certainly areas where we can improve, there are also factors beyond our control. Rest assured, we will take your comments to heart and work on the aspects we can influence. Thank you for choosing to stay with us.

    Hey Lanton. I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our gues… Show more

    Baymont by Wyndham Henderson-Northeast Denver
    13 August 2025
  • Jamie

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    Everything about the whole stay was horrible

    Property response:

    Hey Jamie, I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our guests, and it was never our intention to cause any discomfort. While there are certainly areas where we can improve, there are also factors beyond our control. Rest assured, we will take your comments to heart and work on the aspects we can influence. Thank you for choosing to stay with us.

    Hey Jamie, I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our guest… Show more

    Baymont by Wyndham Henderson-Northeast Denver
    13 August 2025
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  • Melody

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    We came down to sell at the mile high flea market and loved the location and the indoor pool area was a wonderful way to unwind at the end of the day

    Property response:

    Dear Melody, Thank you for your kind words! We’re delighted to hear you enjoyed your stay with us. Providing a comfortable and welcoming experience is our top priority, and your feedback means a lot.

    Baymont by Wyndham Henderson-Northeast Denver
    8 August 2025
  • Anonymous

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Rebecca

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Clean Rooms, Very friendly staff, decent breakfast.

    Property response:

    Dear Rebecca, Thank you for your kind words! We’re delighted to hear you enjoyed your stay with us. Providing a comfortable and welcoming experience is our top priority, and your feedback means a lot. We look forward to welcoming you back soon for another great visit! Safe travels until then.

    Dear Rebecca, Thank you for your kind words! We’re delighted to hear you enjoyed your stay with us. Providing a comfortable and welcoming experience is our top priority, and your feedback means a lot. We look forward to welcoming you back s… Show more

    Baymont by Wyndham Henderson-Northeast Denver
    2 August 2025
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  • 7.0 Good
    Sheila

    Reviewed: 1 August 2025 · Stayed in June 2025

    Verified review
  • Myers

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    The staff were lovely.

    It was very dirty everywhere but the room. There were clearly some very sketchy people hanging around the parking lot and surrounding area at night and my son was given the wrong room resulting in another customer coming into his room in the middle of the night.

    Property response:

    Hey Myers, I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our guests, and it was never our intention to cause any discomfort. While there are certainly areas where we can improve, there are also factors beyond our control. Rest assured, we will take your comments to heart and work on the aspects we can influence. Thank you for choosing to stay with us. Oskar

    Hey Myers, I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our gues… Show more

    Baymont by Wyndham Henderson-Northeast Denver
    2 August 2025
  • Lynette

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Oskar at the front desk was the epitome of customer service and friendliness. In all of my travels, I have never come across a person as cordial and accommodating as he was. I know a person doesn't necessarily make a place, but in this case he really set the tone for the stay.

    The sink didn't drain well but the hotel will be undergoing renovations as it recently changed from La Quinta to Baymont so that's probably going to be fixed.

    Property response:

    Hey Lynette, I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our guests, and it was never our intention to cause any discomfort. Rest assured, we will take your comments to heart and work on the aspects we can influence. Thank you for choosing to stay with us. Oskar

    Hey Lynette, I sincerely apologize for any negative experiences you encountered during your stay, and I truly appreciate you taking the time to share your feedback with us. Our goal is to foster a warm, home-like environment for all our gue… Show more

    Baymont by Wyndham Henderson-Northeast Denver
    31 July 2025
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  • Anonymous

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Love it.

    Property response:

    Dear Guest, Thank you for your kind words! We’re delighted to hear you enjoyed your stay with us. Providing a comfortable and welcoming experience is our top priority, and your feedback means a lot.

    Baymont by Wyndham Henderson-Northeast Denver
    31 July 2025
  • Ramon

    Reviewed: 28 July 2025 · Stayed in June 2025

    Verified review

    It’s affordable

    It’s a little far

    Property response:

    Hey Ramon, Thank you for taking the time to leave such thorough feedback about your stay at our hotel. While we know we’re not perfect, we’re committed to listening to our guests and making improvements. We’re currently in the process of rebranding and continuously working on enhancements to elevate the guest experience. We truly appreciate you choosing to stay with us.

    Hey Ramon, Thank you for taking the time to leave such thorough feedback about your stay at our hotel. While we know we’re not perfect, we’re committed to listening to our guests and making improvements. We’re currently in the process of re… Show more

    Baymont by Wyndham Henderson-Northeast Denver
    29 July 2025
  • Anonymous

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
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  • Claudia

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
  • Gerald

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Palu

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    William

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Sarah

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    The staff was friendly and offered to keep an eye on our trailer overnight. Breakfast was good. Pool was ok.

    I would not recommend staying at this hotel. When I booked this hotel at night after realizing we were going to have to stop driving for the night, the pictures online are very deceiving. It looked really nice, but was not, wasn't the worst I've stayed in but immediately I made sure to check mattresses for bed bugs because that's the vibe it gave me. Upon arriving, I quickly realized that this hotel was the kind of hotel that had people living in it. I probably would've left and found somewhere else; except we were so tired that we just did not have the energy to go anymore. The room needed a lot of updating, but worst then that it was not very clean. Attached are pictures of baseboard that looked like they had not been cleaned for quite some time. Light switch covers with black grease on them and were cracked, broken sink stand in the bathroom and black and moldy caulking in the shower. Overall, the neighborhood was a little scary and looking out the window was a motorhome that people had set up to live out of. Would not ever stay there again.

    Property response:

    Thank you for taking the time to provide such detailed feedback about your stay at our hotel. I sincerely apologize for the negative experience you encountered. While we strive for excellence, we recognize that we have room for improvement and are actively listening to our guests to make necessary changes. I want to clarify that there are no residents living in the hotel; we have already addressed your concern by removing the motorhome that was parked near the gas station. We are in the process of rebranding and continuously working to enhance our guests' experiences. We truly appreciate you choosing to stay with us.

    Thank you for taking the time to provide such detailed feedback about your stay at our hotel. I sincerely apologize for the negative experience you encountered. While we strive for excellence, we recognize that we have room for improvement … Show more

    Baymont by Wyndham Henderson-Northeast Denver
    25 July 2025
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  • Monay

    Reviewed: 13 July 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Amanda

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • Gerald

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review
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  • Connie

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    Location

    I went to the front desk to ask for 2 towels, at the same time my son went for the luggage cart so we could bring 2 coolers in; we’re headed to the back of building where we needed to unload coolers and the front desk clerk & owner are chasing us down thinking we’re stealing the towels & cart. Very UNPROFESSIONAL! They could just asked what was going on…

    Property response:

    Hey Connie, I sincerely apologize on behalf of the owner and the entire hotel staff. Our primary aim is to create a welcoming, home-like atmosphere for all our guests, and it was never our intention to imply that you had stolen from us. I recognize that my apology may not fully address the unfortunate experience you encountered, and for that, I am truly sorry. We hope you will consider giving us another opportunity to serve you better in the future. Oskar

    Hey Connie, I sincerely apologize on behalf of the owner and the entire hotel staff. Our primary aim is to create a welcoming, home-like atmosphere for all our guests, and it was never our intention to imply that you had stolen from us. I r… Show more

    Baymont by Wyndham Henderson-Northeast Denver
    5 July 2025
  • Rocio

    Reviewed: 3 July 2025 · Stayed in May 2025

    Verified review
  • Monay

    Reviewed: 2 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Nothing

    EVERYTHING

    Property response:

    Thank you for taking the time to provide valuable feedback. We apologize that your stay with us was less than satisfactory. We hope you'll give us another chance in the future. Oskar

    Baymont by Wyndham Henderson-Northeast Denver
    28 June 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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