Reviews of InTown Suites Extended Stay Phoenix AZ - West
1530 North 50th Avenue 332, Phoenix, AZ 85043, United States
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNot a goddamn thing!
Terrible smell like some fungus. A/C was not working. Shitty ass workers with bad attitudes. Toilet didn’t get water to it so had to use a bucket to pour water to flush. Hot water worked less than half the time.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewThe price resssonable
The man directly above us had passed away died and watched the firefighters literally pull him down the stairs on the floor foun d bed bugs and got kicked out I stead of assisting us in another room they kicked us out blaming us when there were multiple signs of bed bugs and we asked for an inspection upon check in
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewAbsolutely HORRIBLE! YOU MUST CHECK IN NO LATER THAN 7PM OR THEY LEAVE YOU STRANDED IN A NOT SO NICE SECTION OF TOWN WITHOUT ANYONE TO TURN TO. WORST Customer service I've EVER had after a very long travel delayed day to get to this place. Terrible!!!!! The ONLY plus was the security guard who tried his best to help us find numbers for a different hotel. We will absolutely 150% recommend NOT booking with them because even when we called their after hours emergency line we were told " sorry come back tomorrow" and " oh yeah sometimes Booking.com doesn't tell people they have to be here by 7pm to check in or they are marked as a no-show. Even though we were standing in the parking lot. Hooooooriblely shady neighborhood also. :(
Absolutely HORRIBLE! YOU MUST CHECK IN NO LATER THAN 7PM OR THEY LEAVE YOU STRANDED IN A NOT SO NICE SECTION OF TOWN WITHOUT ANYONE TO TURN TO. WORST Customer service I've EVER had after a very long travel delayed day to get to this place. Terrible!!!!! The ONLY plus was the security guard who tried his best to help us find numbers for a different hotel. We will absolutely 150% recommend NOT booking with them because even when we called their after hours emergency line we were told " sorry come back tomorrow" and " oh yeah sometimes Booking.com doesn't tell people they have to be here by 7pm to check in or they are marked as a no-show. Even though we were standing in the parking lot. Hooooooriblely shady neighborhood also. :(
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewThe staff and security were nice and welcoming. They helped me and my sister with a different room after looking at two other ones.
The smell of cigarettes or drugs in the room. No one came and cleaned my room daily. My trash stacked up in my room.
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewThe price and the room
Neighbors
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewThe price
Everything else. Horrible experience
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewI didn't check in ,I was late and they don't let me check so I guess didn't like it.
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewNothing
Nothing the TV didn't get all the channels. The security was rude and so was one of the staff members
Hi Berry! Thank you for your review. Our extended stay properties are more like an apartment than a hotel. On average, our guests stay multiple weeks at a time and InTown becomes home! Offering the essentials at check-in allows us to keep the cost as low as possible, which our guests appreciate. Thanks again, and we hope to see you again soon! Management
Hi Berry! Thank you for your review. Our extended stay properties are more like an apartment than a hotel. On average, our guests stay multiple weeks at a time and InTown becomes home! Offering the essentials at check-in allows us to keep … Show more
Reviewed: 3 August 2024 · Stayed in August 2024
Verified reviewReviewed: 31 July 2024 · Stayed in July 2024
Verified reviewQuiet place
No smoking rooms
Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future. Jessica, Floating General Manager
Reviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 26 March 2024 · Stayed in March 2024
Verified reviewGood staff
Room was a little banged up
Hi [Brent ] – Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit! [Tamara ], General Manager
Reviewed: 20 March 2024 · Stayed in March 2024
Verified reviewReviewed: 13 March 2024 · Stayed in March 2024
Verified review