Reviews of OYO Hotel Jefferson TX Hwy 59 3 stars
400 South Walcott Street, Jefferson, TX 75657, United States

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Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewSomeone tried to open my room door at night the second night there. I was alone, 60,and had to carry all my stuff upstairs.
Dear Guest, Thank you for sharing your experience with us. We are deeply concerned to hear about the incident where someone attempted to open your room door at night. Your safety and security are our top priorities, and we take such matters very seriously. We will investigate this issue promptly to ensure it does not happen again. We also apologize for the inconvenience you faced in carrying your belongings upstairs. We strive to provide assistance to all our guests, and we regret that this was not your experience. Please feel free to reach out to us at ota.escalations@oyorooms.com if you have any further concerns or require additional assistance. We value your feedback and are committed to improving our services. Warm regards, Team OYO
Dear Guest, Thank you for sharing your experience with us. We are deeply concerned to hear about the incident where someone attempted to open your room door at night. Your safety and security are our top priorities, and we take such matter… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewNothing. It was dirty and disgusting
The room had a bad smell, the beds were dirty, the curtain rod was broken, the bathroom was dirty
Dear Guest, Thank you for bringing this to our attention. We are truly sorry to hear about the condition of the room you encountered. The cleanliness and maintenance issues you described, including the bad smell, dirty beds, broken curtain rod, and unclean bathroom, are not up to our standards. We take such feedback seriously and will address these concerns with the property team immediately. Please reach out to us at ota.escalations@oyorooms.com so we can assist you further and ensure a better experience in the future. Sincerely, OYO Hotel Jefferson TX Hwy 59
Dear Guest, Thank you for bringing this to our attention. We are truly sorry to hear about the condition of the room you encountered. The cleanliness and maintenance issues you described, including the bad smell, dirty beds, broken curtain… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewNo cleanup of room after first night. Many light bulbs missing. Sockets not functional. Terrible TV - lots of snow.
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We understand the importance of a clean and well-maintained room, and we are sorry to hear about the issues with the room cleanup, missing light bulbs, non-functional sockets, and the TV quality. Please rest assured that we are taking your feedback seriously and will address these concerns with our team to prevent future occurrences. We would appreciate the opportunity to make things right. Please reach out to us at ota.escalations@oyorooms.com so we can assist you further. Thank you for bringing this to our attention. Best regards, Team OYO
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We understand the importance of a clean and well-maintained room, and we are sorry to hear about the is… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe rooms were bug-free. Beds were comfortable. A/C worked well.
The bathroom towel rack was half pulled from the wall. There needs to be more towels.
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our rooms clean, bug-free, and comfortable, and that the A/C worked well during your stay. We appreciate your comments regarding the bathroom towel rack and the need for more towels. Your feedback is valuable to us, and we will address these issues to improve our services. If you have any further concerns or need assistance, please feel free to reach out to us at escalations@oyorooms.com. Thank you for choosing OYO. We look forward to welcoming you again. Best regards, Team OYO Hotel Jefferson TX Hwy 59
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our rooms clean, bug-free, and comfortable, and that the A/C worked well during your stay. We appreciate your comments regarding … Show more
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewnothing
Everything, It was not cleaned in multiple rooms Broken windows, dirty do not stay here
Dear, Alexis! We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Kim!
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewToilet didn't flush, tv was old and blurry. The hotel needs updating!
Dear, Mel! Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Kipp!
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewDecent parking space
Unclean rooms, broken doors, massive piles of trash right outside of rooms, roaches, dirty sheets.
Dear, Boyt! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Kacy!
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 December 2024 · Stayed in October 2024
Verified reviewReviewed: 27 December 2024 · Stayed in October 2024
Verified reviewEverything
I liked everything
Hi, Kadijah! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
Reviewed: 12 December 2024 · Stayed in December 2024
Verified reviewLocation
The room had roaches the refrigerator didn't work.
Dear, Jeanette! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kacy!
Dear, Jeanette! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regard… Show more
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewprice- cheaper than most
the room was filthy. Many types of bugs all over, bathroom door was off the hinges, very stained and dirty carpet. toilet seat was the wrong size for the toilet, tank cover was just a piece of plastic. Lady at the desk, very unfriendly, rude.
Dear, Kenneth! Sorry for the hassle you faced. We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Kacy!
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewThe room was comfortable
Not having the cleaning lady kid running around outside and In the middle of the road and the room didn't have a smoke detector
Dear, Barnett! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Kipp!
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewCheap
Didn’t clean room. Had to get towels. Wouldn’t extended my room.
Dear, Gavyn! Something like this should not have happened. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Mary!
Dear, Gavyn! Something like this should not have happened. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Mary… Show more
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewpeople were friendly room was nice had a great stay
in the pictures I thought I saw breakfast but there wasn't any
Dear, Tammy! Thanks for rating us positively. Glad to see that the services offered by us meet your expectations, we will endeavour to keep it up. Regards, Marie!
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewLocation and price
Very dirty exterior dated bad parking lot hair dryer and coffee pot did not work
Dear, Sowers! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Mary!
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewReviewed: 24 August 2024 · Stayed in August 2024
Verified reviewNothing
Cockroaches everywhere
Dear, Monika! We do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Macky!
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewLocation to my family
The non-smoking room still smelled like smoke and no smoke detector on the ceiling, just the spot where it should have been.
Dear, Angela! Never meant to disappoint you. We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Kade!
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewThe beds were clean. The shower had good water pressure.
Holes in the walls patched with tape, the grounds were filthy, deep pot holes damaged our motor cycle. Garbage was visable everywhere. Piles of bed linens on the ground out side of rooms. The air conditioning units woked fine but were deplorable condition. The TV was unusable. The name of the hotel was different to the advertisement. It clearly was NOT a 3 star hotel. The pictures did NOT represent the hotel.
Dear, Jim! We are sorry to have you disappointed. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Milo!
Reviewed: 25 June 2024 · Stayed in June 2024
Verified reviewVery peaceful
Nothing I didn’t like
We appreciate your positive rating, Kadijah! We take pride in providing our guests with a great experience. Regards, Tim