None

I liked everything!

Stayed in August 2025

Nothing

Staff helpful and welcoming

Stayed in August 2025

Wish there was a children’s playground, and there’s no club Hyatt for the kids to be dropped off at even though the website said it did. The hotel is updated, but it is an older property. The shuttle charter bus only had limited times like 8:45am to magic kingdom and 5:30pm pick up then 8:45 and 9:44 pick ups at Epcot. That was a bummer. Also not having a hotel to airport shuttle included.

Very large beautiful resort property that was fun to explore with the family. My kids ages 2, 6, and 8 loved Merlot the parrot, the gorgeous pool, and walking the resort pathways. We did the included breakfast and it was really nicely done and super yummy! Our rooms were clean and the hotel staff were friendly! Ali our driver recommended by the hotel for airport shuttle was always on time, professional, and very nice.

Stayed in August 2025

Nothing

This is our favorite hotel for a weekend getaway. We come every year!

Stayed in August 2025

The self parking is a little way from the lobby. This is really only a problem in the middle of summer.

We had a fabulous stay at the Hyatt Regency Grand Cypress Resort. This hotel offered the best customer service I have ever had at any hotel. My family loved the pool area.

Stayed in July 2025

There was a line every time you wanted to go up or go down on the elevators so there is a wait for that. The elevators are very small and with people having their luggage in you’re lucky if you can fit four people. and if you are at the pool, people do not clean up their towels, so you do not know if the chair is open or not. I wish the workers would go around and clean up the towels if nobody is sitting there.

It had very beautiful views surrounding the hotel and had a few amenities that you could do. I would definitely stay again. The restaurants only property was really good. Had a lot of walking trails and got to see fireworks every night from the room that I stayed in.

Stayed in July 2025

The hotel is very big this many guest. Waiting in line every time to get into the elevator was not optimal. Please if you can increase number of elevators. In addition have a friendly way to contact room service. The phone was not working and one had to text. For international hurts who do not have American SIM cards this was difficult.

Great location and great amenities

Stayed in July 2025

Nothing much but it would have been better with more bar area.

Big hotel with nice land to walk and pool area.

Stayed in July 2025

NA

Loved the pool! Duh!

Stayed in June 2025

No complaints.

This is the best hotel in Orlando. We have been three times at this resort. Everything from the lobby, grounds, room, restaurants and the pool. We love it, Highly recommend it. I wouldn;t stay anywhere else but Hyatt Regency Grand Cypress.

Stayed in July 2025

Great hotel with great staff members

Stayed in July 2025

Non

Wonderfulness , wow

Stayed in June 2025

Wayyyÿyyy to much traffic for those slow elevators.

Beautiful landscape, three pools to choose from, there is lots to do at this place. This place is nothing but entertainment.

Stayed in June 2025

Nice pool and grounds

Stayed in June 2025

All the dogs and dog waste in and around the grounds.

Pool was a bit merky and full of debris. Breakfast was great! Rooms questionable, as I am very allergic to cat and dog hair. I wish Hyatt Hotels had designated areas and rooms for dogs. I don't care to eat or sleep where dogs have been.

Stayed in May 2025

All went well.

While my stay was short, the staff starting with the valet,to Liv at check in to our great waiter at the Lakehouse restaurant, and all others we encountered will make it a long remembered wonderful stay!

Stayed in May 2025

Food was expensive & the lime slices in all our drinks were always old!

Very nice resort, good pools, play places.

Stayed in May 2025

The hotel was busy, long lines at elevator

The pool

Stayed in May 2025

The lake house could use some work. We waited over an hour to get our food even somebody in our party had to wait almost 20 minutes to get a water and finally when she switched it to a T she received her tea within less than five seconds. The food at the lake house was subpar. I definitely don’t think we got our moneys worth there and it was quite expensive..

Everything about this resort is great. So many things to do from the pool, slide, kayaking, peddle boats etc. so much to do here. Plus the four flamingos was amazing.

Stayed in May 2025

I have to warm up baby bottles at night and not having a microwave in the room is very uncomfortable for me. Parking is very far from the room which also made me very tired.

Excellent cleaning, impeccable breakfast with many options.

Stayed in April 2025

The time frame of the pool and the pool maybe needs a heater. Other than that it was perfect!

Everything!!

Stayed in April 2025

Parking was expensive

Breakfast was amazing, the pool and the restaurants were very nice, and the location truly convenient.

Stayed in April 2025

We surprised that our booking was canceled due to fully booked, although we didn't receive any notice regarding that. We have moved to spend a night in hotel till they find solution for our booking : actually it was bothering us especially we drove from Miami ( more than 4 hours)

Resort was more than expected from services and facilities

Stayed in April 2025

Nothing

Quiet and relaxed with a range of facilities for guests.

Stayed in April 2025