The water in the shower wasent as hot

Clean nice neat everyone was very nice the bed was comfortable location was great parking wasent they expensive

Stayed in August 2025

I got locked in the parking garage twice. I paid for parking with my room. The staff was very nice and corrected the problem, but it’s a little annoying when you’re trying to drive home and the tank doesn’t work.

The location was perfect, the room was clean, the staff was all very, very nice, the food in the restaurant was good. It was a very nice hotel.

Stayed in August 2025

Loved the view of the harbor and the short walk to Oriole Park.

Stayed in August 2025

While the location was convenient for the activities we visited to do, some areas nearby felt unsafe. I called to let the hotel know that our soap dispenser was broken in the shower and they said they would bring a new one but never did. Additional cleaning fee made cost even more expensive than expected.

Comfortable. Market and pool were convenient. Easy walk to aquarium and Camden yards.

Stayed in August 2025

Trouble with parking upon checkout. Parking tag was not "activated". Had to call front desk to assist. Took some time. They said we could leave car and go to kiosk to activate. Never told we had to activate Parking tag. Front desk finally "activated" tag remotely. Asked if we wanted print or email receipt. Requested email. Email receipt was never sent and caused above issue with leaving Parking garage with no proof of reservation.

Proximity to attractions. Flavored water and lemonade in lobby.

Stayed in July 2025

Daily parking fee even tho we never moved the car

Walking distance to harbor and aquarium

Stayed in June 2025

Property needs repairs, numerous broken blinds in room, poor ventilation in hallways. Air conditioning was not working in room, could not cool below 75 degrees. Loud street bikes all night long outside hotel.

The design, staff and amenities were great.

Stayed in July 2025

The pool was closed for 1 hour

Everything

Stayed in June 2025

I didn’t like the size of the pool. It’s not large enough to accommodate all of the guests comfortably.

The property was clean and all the staff members were friendly!

Stayed in July 2025

Location, staff, room, view

Stayed in June 2025

The garage was terrible.

Room was fine. Breakfast was fine.

Stayed in June 2025

The noise at night

Everything

Stayed in June 2025

No exhaust in bathroom/outside access to parking

For the most part, everything was ok

Stayed in June 2025

Location

Stayed in May 2025

Nothing

Great location to walk to the waterfront and Camden Yards. Staff was super helpful with restaurant recommendations and all were friendly. Comfy beds, nice bar and restaurant on site.

Stayed in April 2025

Took us a while to sort out parking issue until we received help from the parking lady, who was nice enough to take us to the hotel front desk. Initially we were told by the hotel front desk it was our problem not able to use the app. Apparently there were other people who had the same issue before. I would suggest more training to the front desk staff.

It’s very central. Close to all landmark and interesting places in Baltimore. Nice restaurants close by. Our room was nice and comfy. Took us a bit of time to wait to check in and waiting for front desk service because of the cheer leaders competition and baseball game. Took us a while to sort out the parking issue as we had problems with the app. Otherwise we have a good stay.

Stayed in April 2025

Hard to get cold water from sink in bath and hard to regulate shower temperature.

Very convenient - room was very clean and comfortable.

Stayed in April 2025

The hotel could use some updates. The bathroom was pretty dated. The bedding was not that great either.

The location was great!!! Within walking distance to many stores and restaurants. Parking was also convenient 😊

Stayed in April 2025

That we had to pay for parking ! That none of the rooms have microwaves and also that the rooftop isn’t open.

How clean it was and close to everything and staff were very friendly.

Stayed in April 2025

The free breakfast was difficult to get you had to sit down at a restaurant. We did not have time for that so we were unable to utilize it. The other thing was we had asked for a rollaway, and it took hours to get it. I called the front desk a few times and no one answered the phone staff are very friendly very nice but that was a little difficult as I was trying to call to again get the rollaway so that we could go to bed. Facility was beautiful again the staff were very friendly nice people, but it was just difficult to get someone and take a difficult to get what you needed

it was convenient to the harbor and also convenient to the convention center which is where our event was

Stayed in April 2025

The staff were very nice. The hotel was nice, clean, and comfortable. It connected to the convention center which was very convenient. The only thing that we didn’t like was how loud the traffic was outside the hotel. Our room was facing the harbor and you could hear everything, all night long. It wasn’t the hotels fault, but there were so many really loud bikes that went by constantly and made sleeping difficult.

Stayed in April 2025

The water in the bathroom did not get hot, the cost for parking was much more than I anticipated. I could have parked in a lot near the hotel for a fraction of the price.

I didn’t have breakfast.

Stayed in February 2025

I didn’t like the parking price

Stayed in February 2025

The facilities are slightly dated, particularly for the price. But they were extremely clean and well maintained.

The location is excellent, and the staff is awesome! Jen at the front desk was incredibly friendly and helpful, Sasha in the Bistro was amazing, and the valet staff was eager to help!

Stayed in February 2025