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Reviews of Americana Inn a Travelodge by Wyndham 2 stars

2825 Parkway, Pigeon Forge, TN 37863, United States

#590 of 594 hotels in Pigeon Forge

Guests' Choice

Review score

Based on 4096 hotel reviews

3.8

Score breakdown

  • Cleanliness

    4.8

  • Comfort

    4.9

  • Location

    7.5

  • Facilities

    4.5

  • Staff

    5.5

  • Value for money

    5.5

  • Free WiFi

    5.9

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Showing 1 – 25

  • Reviewed: 26 August 2025

    3.0
    Will never stay there again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was a half eat pizza in a drawer old on the toilet shower drain was clogged the air conditioner was leaking under the floor and someone ripped out the smoke detector I told the staff at the desk they said what do expect from a two star hotel will be trying to get my money back

    The price and staying on the strip

    Stayed in August 2025

  • Reviewed: 18 August 2025

    4.0
    It was a decent stay just wish was better amenities for the room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No tv in the room, asked front desk and they said would be the next day but never seen, cold water when showered, water leaking in the hotel from air conditioner, 1 towel

    The closeness to the attractions

    Stayed in August 2025

  • Reviewed: 14 August 2025

    4.0
    Location was perfect
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No rails in shower, the Wifi was open so you wasn’t able to stay on the internet and no hair dryer and no coffee maker in the room

    Location and price

    Stayed in August 2025

  • Reviewed: 8 August 2025

    3.0
    I guess I pay cheap I got cheap. Not staying here again.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t feel secure in my room. There was no secondary lock and deadbolt didn’t work. Also tv remotes didn’t work and the picture on tv was not clear.

    Night shift front desk clerk

    Stayed in August 2025

  • Reviewed: 30 July 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They owe me security deposit and they owe me 100 more for charging me for a room I didn't stay in always lying to ppl

    Convient to shops

    Stayed in June 2025

  • Reviewed: 24 July 2025

    3.0
    Good stay just not enough room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Only had two beds to a room

    Stayed in July 2025

  • Reviewed: 23 July 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The one young lady who works in the front of the office is very rude and always has attitude and looks at you like you don’t belong there

    The location is great

    Stayed in June 2025

  • Reviewed: 22 July 2025

    3.0
    Wouldn’t recommend this hotel again until it gets updated.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Room wasn’t clean as expected, patched holes on the walls. Mattress on bed was horrible. Needs replacing. Room 103 needs to be updated. Poor cable/satellite reception. No signal almost all the time.

    Great location

    Stayed in July 2025

  • Reviewed: 19 July 2025

    5.0
    Short sentence ? Terrible.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Staff cussing like a sailor in front of my kids ( I get it but I’m no Karen at all). Toilets wouldn’t flush, our door wouldn’t shut unless we absolutely ran into it. They never kept clean rags has to wait multiple times. Just trash everywhere like it was an abandoned place. Me and my family come here every year and this has been the absolutely worst! I invited my parents and I felt very let down especially how I talked about how good and friendly this place is. Definitely went downhill! I’d rather spend more money to stay somewhere better !

    Island is close and we have always stayed here every year with my family.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It took a long time for some one to get there and then get checked in.

    We liked it because it was close to the Island

    Stayed in June 2025

  • Reviewed: 15 July 2025

    4.0
    Honestly wasn't worth it
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The beds were out dated the toilet was like for a child very low to the ground

    The pool was close by

    Stayed in July 2025

  • Reviewed: 13 July 2025

    4.0
    The worst
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room were not right the freaking toilet didn't flush the microwave had to be smacked to work towels were dirty and t.v. on backside where the pool is did not work not to mention the door had to be football tackled to get into it

    Location

    Stayed in July 2025

  • Reviewed: 10 July 2025

    3.0
    Stay anywhere else! Do NOT recommend.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    When we checked in, the pool LITERALLY had algae growing in it because it looked like it hadn’t been cleaned since last season- water was GREEN and you couldn’t see the bottom. The bed sheets were dirty, room was in desperate need of repair, staff was rude, refused extra linens or pillows, stayed 6 nights out of seven and our room was never cleaned once- gross!

    The only positive was the location.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    5.0
    Location good for kids
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Better refrigerator nicer comforter location

    The beds were comfy but the comf6had holes in. Didn't have coffee maker or hair d6.the tv only picked up one channel P

    Stayed in July 2025

  • Reviewed: 7 July 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was nasty there was a slice of pizza in the fridge

    It was close to town

    Stayed in July 2025

  • Reviewed: 7 July 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No coffee pot no iron or hsir dryer shower barely trickled had to go to front desk yo ask for ice

    Great location

    Stayed in July 2025

  • Reviewed: 6 July 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs improvements and deep cleaning.

    Beds were comfortable

    Stayed in July 2025

  • Reviewed: 6 July 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were okay. Needed a little more cleaning up. Had some bugs, which is kind of usual in the rooms. One of the beds didn't have an extra cushion, like the other one did, but it's okay.

    I like that the pool stayed open longer than most hotels and it's close to a lot of stores and restaurants you can walk to The lady in the front was nice, so was the gentleman.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    5.0
    We love the smokes
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Location

    Stayed in June 2025

  • Reviewed: 29 June 2025

    5.0
    Ok place, if in need of something
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The staff were not nice. No breakfast, even though they advertise free breakfast. No linens until I chased them down.

    The pool was pretty clean and big. Great location.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No fridge Tv was not working Bathroom had black mold

    Location was amazing Very clean

    Stayed in June 2025

  • Reviewed: 25 June 2025

    5.0
    Staff doesn’t care
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I asked to change my dates from Monday-Thursday to Tuesday-Friday. Nobody got back to me from property and I tried to call for 3 days phone rang off hook . Tuesday morning I was charged a $32 no show fee and reservation was cancelled. Answer messages or phone and you know I couldn’t arrive till day later and they refused to credit that money back to new stay. Tv has no volume control also

    Location to town . Price

    Stayed in May 2025

  • Reviewed: 25 June 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It was ok pics r definitely not up to date mis leading pics

    It was ok pics r definitely not up to date. Mis leading pics

    Stayed in June 2025

  • Reviewed: 24 June 2025

    4.0
    It was not the best stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It wasn’t clean and the price was to high for the rooms to look so worn down

    The location

    Stayed in June 2025

Showing 1 – 25

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