7.8

Reviews of Comfort Inn Arcata 1 stars

4700 Valley West Boulevard, Arcata, CA 95501, United States

  • Michael

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Maribel

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The room was comfortable and spacious. The mini fridge came in handy. Clean towels were given without complaint.

    The signage as there is a vending machine next to the back exit, but no indication anywhere that it existed.

    Property response:

    Hello Maribel, Thank you for your feedback. We're glad to hear you found your room comfortable and appreciated the cleanliness and amenities. Your comments regarding the signage for the vending machine will be shared with our team for consideration. We strive to create a pleasant experience for all our guests and appreciate your insights that help us improve. We look forward to welcoming you back in the future.

    Hello Maribel, Thank you for your feedback. We're glad to hear you found your room comfortable and appreciated the cleanliness and amenities. Your comments regarding the signage for the vending machine will be shared with our team for … Show more

    Comfort Inn Arcata
    28 August 2025
  • Mindy

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
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  • Sarah

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Breakfast is convenient and pretty good. Liked that a suite was offered. With three beds, good for families with more than 2 kids or traveling with friends.

    The bed was squeaky and I could feel the springs located in the suite. Was ok for one person but if two had slept on it I think it would have been a problem. Also there were no eggs left when we came to breakfast and since we had to hurry we couldn’t wait for them to be made.

    Property response:

    Hello Sarah, Thank you for sharing your feedback regarding your recent stay. We're pleased to hear that you appreciated the convenience of our breakfast and the spacious suite accommodations. Your comments about the bed and breakfast experience will be shared with our team for review, as we always strive to improve our guest experiences. We hope to welcome you back on your next visit, and we appreciate your insights.

    Hello Sarah, Thank you for sharing your feedback regarding your recent stay. We're pleased to hear that you appreciated the convenience of our breakfast and the spacious suite accommodations. Your comments about the bed and breakfast… Show more

    Comfort Inn Arcata
    27 August 2025
  • Jennifer

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Great location and clean. Staff was very friendly.

    Beds are okay. Mattresses getting older. But not saggy or a deal breaker. Elevator stopping working on my last day.

    Property response:

    Hello Jennifer, Thank you for your feedback. We're glad to hear you enjoyed our great location, cleanliness, and friendly staff. Your comments regarding the mattresses and elevator will be noted for our management team to consider for future improvements. We strive to provide a pleasant experience for all our guests and appreciate your insights as they help us to enhance our services. We hope to welcome you back in the future.

    Hello Jennifer, Thank you for your feedback. We're glad to hear you enjoyed our great location, cleanliness, and friendly staff. Your comments regarding the mattresses and elevator will be noted for our management team to consider for … Show more

    Comfort Inn Arcata
    21 August 2025
  • Gail

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    My room was close to the laundry area and I heard the noise from the washer/dryer early morning.

    Property response:

    Hello Gail, Thank you for sharing your feedback regarding the noise from the laundry area. We understand that a peaceful environment is essential for a good night's rest. Your comments are valuable and will be considered as we continuously strive to improve our guests' experiences. We appreciate your input and hope to welcome you back in the future for a more enjoyable stay.

    Hello Gail, Thank you for sharing your feedback regarding the noise from the laundry area. We understand that a peaceful environment is essential for a good night's rest. Your comments are valuable and will be considered as we continuo… Show more

    Comfort Inn Arcata
    13 August 2025
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  • Lois

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Richard

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Room was decent. Bed was nice.

    Area is over run with street population.

    Property response:

    Hello Richard, Thank you for sharing your feedback. We're glad to hear you found your room and bed comfortable. We understand the surrounding area can be a concern for some guests, and we appreciate your input as it helps us improve our communication about the neighborhood. We hope you enjoyed your stay overall and found other aspects of your experience satisfactory. Your insights are valued as we strive to create a welcoming environment for all our guests.

    Hello Richard, Thank you for sharing your feedback. We're glad to hear you found your room and bed comfortable. We understand the surrounding area can be a concern for some guests, and we appreciate your input as it helps us improve … Show more

    Comfort Inn Arcata
    8 August 2025
  • Labin

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review
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  • Valerie

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
  • Andrea

    Reviewed: 29 July 2025 · Stayed in May 2025

    Verified review
  • 7.0 Good
    Anonymous

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    I didn’t like that they felt hey had to “hold” $669 on my credit card for “incidentals” for a three day stay. I mean, what the heck? There wasn’t a restaurant, a bar, or a gift shop on the property…what incidentals? So I am assuming it is some sort of security deposit for not trashing the room? Stealing all the bedding? Because a seriously that was weird. And an inconvenience.

    Property response:

    Dear Guest, Thank you for sharing your feedback regarding the hold on your credit card for incidentals. Many hotels implement this policy to ensure a secure stay and cover any potential damages or losses during the guest's visit. We appreciate your understanding as this is a common practice in the hospitality industry. Your insights are valuable, and we will make sure to communicate this to future guests to help set clear expectations. We hope you enjoyed your stay otherwise and wish you safe travels.

    Dear Guest, Thank you for sharing your feedback regarding the hold on your credit card for incidentals. Many hotels implement this policy to ensure a secure stay and cover any potential damages or losses during the guest's visit. We ap… Show more

    Comfort Inn Arcata
    26 July 2025
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  • Carmona

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Caleb

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Clean, comfortable, affordable, easy, free breakfast

    N/A

    Property response:

    Hello Caleb, Thank you for your positive feedback! We're glad to hear that you enjoyed the cleanliness, comfort, and affordability of our hotel, as well as the convenience of our complimentary breakfast. Your insights are valuable to us and will help ensure a consistent experience for all our guests. We hope to welcome you back in the future for another pleasant stay!

    Hello Caleb, Thank you for your positive feedback! We're glad to hear that you enjoyed the cleanliness, comfort, and affordability of our hotel, as well as the convenience of our complimentary breakfast. Your insights are valuable to… Show more

    Comfort Inn Arcata
    26 July 2025
  • Fegan

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Clean, comfortable bed, good waffles

    The room above us must have had several children running around until 11:00. The thumping got very annoying but I didn't call to complain, so I shouldn't complain.

    Property response:

    Hello fegan, Thank you for sharing your experience with us! We’re glad to hear you enjoyed the clean, comfortable bed and the good waffles during your stay. We understand that noise can be disruptive, and we appreciate your understanding in not bringing it to our attention at the time. Your feedback is valuable as we continue to enhance our guest experience, so thank you again for taking the time to share it.

    Hello fegan, Thank you for sharing your experience with us! We’re glad to hear you enjoyed the clean, comfortable bed and the good waffles during your stay. We understand that noise can be disruptive, and we appreciate your understanding i… Show more

    Comfort Inn Arcata
    25 July 2025
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  • Moore

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Cassandra

    Reviewed: 20 July 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    The breakfast could have been ALOT better There was old juice run over in the juice machine On Monday we did not get biscuits and gravy I guess we were not that important The kitchen man was coughing and not in a nice way Not sure but the gravy looked like it was watered down

    The ice machine was broken There was No vending machine Our toilet was not stable to the floor And you moved around the whole time

    Property response:

    Dear Guest, Thank you for sharing your feedback regarding your recent stay. We understand the importance of having functioning amenities and a pleasant breakfast experience. Your comments about the ice machine, bathroom stability, and kitchen cleanliness have been noted, and we will ensure they are addressed with the appropriate departments. We strive to provide a comfortable environment for all guests and appreciate your insights, which help us to improve our services for future visitors.

    Dear Guest, Thank you for sharing your feedback regarding your recent stay. We understand the importance of having functioning amenities and a pleasant breakfast experience. Your comments about the ice machine, bathroom stability, and ki… Show more

    Comfort Inn Arcata
    18 July 2025
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  • Patricia

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
  • Carl

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Spacious room that was well-located. Aside from the elevator floor, the facility was very clean. Gated parking lot was a plus. Friendly staff.

    Breakfast was rather poor in it's selection. Elevator floor was dirty. Bathroom faucet needed to be fixed. (I alerted the front desk about the faucet upon our departure.)

    Property response:

    Hello Carl, Thank you for sharing your feedback regarding your recent stay. We’re pleased to hear that you enjoyed the spacious room, convenient location, and friendly staff. We appreciate your comments about the breakfast selection and the elevator floor, as well as your note about the bathroom faucet. Your insights are valuable to us as we continually strive to improve our services. We hope to welcome you back for a more satisfying experience in the future.

    Hello Carl, Thank you for sharing your feedback regarding your recent stay. We’re pleased to hear that you enjoyed the spacious room, convenient location, and friendly staff. We appreciate your comments about the breakfast selection and th… Show more

    Comfort Inn Arcata
    12 July 2025
  • Deborah

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Christine

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Good location. Grocery store, several fast food/restaurants and coffee within walking distance.

    Room was right next to the dining area and we were woken up at 530 each morning from staff preparing breakfast.

    Property response:

    Hello Christine, Thank you for sharing your feedback about your stay. We appreciate your comments regarding our convenient location and nearby amenities. Your observation about noise from the dining area is valuable, and we will take it into consideration as we continuously strive to enhance our guests' experience. We hope that, despite this issue, you enjoyed your time in the area and found it accommodating for your needs.

    Hello Christine, Thank you for sharing your feedback about your stay. We appreciate your comments regarding our convenient location and nearby amenities. Your observation about noise from the dining area is valuable, and we will take it in… Show more

    Comfort Inn Arcata
    9 July 2025
  • Cephas_iii

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review
  • Sarah

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    The value and staff was friendly

    The surrounding area was a little rough

    Property response:

    Hello Sarah, Thank you for your feedback about your recent stay. We're glad to hear that you found our staff friendly and appreciated the value we offer. We are always striving to improve the overall guest experience, including the surrounding environment. Your insights are essential for us, and we hope to welcome you again in the future for an even better stay.

    Hello Sarah, Thank you for your feedback about your recent stay. We're glad to hear that you found our staff friendly and appreciated the value we offer. We are always striving to improve the overall guest experience, including the s… Show more

    Comfort Inn Arcata
    4 July 2025
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  • John

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    Adequate

    More variety

    Property response:

    Hello John, Thank you for your feedback regarding the variety offered at our hotel. We strive to provide a range of options to enhance our guests' experiences. Your input is invaluable in helping us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

    Hello John, Thank you for your feedback regarding the variety offered at our hotel. We strive to provide a range of options to enhance our guests' experiences. Your input is invaluable in helping us to continually improve our service… Show more

    Comfort Inn Arcata
    4 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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