Reviews of Comfort Suites Cheyenne 2 stars
5401 Walker Road, Cheyenne, WY 82009, United States
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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewThis is a gem of a hotel. Everything was clean and comfortable. The staff was very friendly, too.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewConvenient and very clean
Breakfast was cold and not very good options
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewBed very comfortable. Very good breakfast.
Would have liked to have a more ADA accessible bathroom, but it was nice.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStaff went above and beyond!
Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewClean modern room slept three adults comfortably.
Subpar checkin. Arriving late was checked into the wrong room (2 beds not 3). Then the sofa bed had no bedding. Then the microwave/fridge not working- breaker needed resetting. Three trips to the front desk at midnight b4 bed. It’s surprisingly far from I-80 and the room is not being maintained well (photo.)
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt was updated with walk in shower. Large screen tv was nice. Very contemporary furnishings in good taste.
Shower could use a shelf for razor, etc.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt was in a convenient. Nice staff. Clean hotel
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewgood location, kind staff , room was nice
only given 2 towels for a room with a spa tub. had to keep asking for more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe staff were super friendly and accommodating. Room was clean. Pool was warm. Great location for my needs.
Not really anything. If I had to complain about something, the night shift employee asked my kid to bring pool towels back to the pool when he went to ask for more towels for our room. But I think it was just misunderstanding. The employee was super nice during check in and when we needed things.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe outside
Was very disappointed with our room. It actually smelled like body odor when we entered the room for the first time. Toilet was broke so we were given another room. We paid 179 dollars and it was worth $79
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewStaff was nice
Our floors & toilet were dirty. I don't think they ever sweep, vacuum or mop. If they do it's not on a daily schedule as it should be. They sent someone in to clean it but it still wasn't really clean after she left. Also there was no shower curtain so floors & everything got wet. It was not worth the price
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe beds were very comfortable.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation was fine.
Rooms were not suites as advertised. Small rooms. Asked 3 times for clean towels and never received them.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThat it had a pool
It wasn’t very clean. The trash cans were all full and running over. The pool area had towels laying on the floor the trash can had stuff running out the bottom. The coffee area was a mess the tables for breakfast were dirty
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewLocation was great... staff was friendly. Breakfast was not as good as I have had at other hotels.... we did not eat the breakfast. Our room was clean but the hotel as a whole needs a good cleaning..... lobby, floors, elevators etc.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewQuickest and easiest check in of my long life!! Staff was very nice and very helpful!
Bathroom sink was backed up and never got fixed for 3 days