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  5. Reviews of Extended Stay America Suites - San Ramon - Bishop Ranch - West

Reviews of Extended Stay America Suites - San Ramon - Bishop Ranch - West 2 stars

18000 San Ramon Valley Blvd, San Ramon, CA 94583, United States

#7 of 7 hotels in San Ramon

Guests' Choice

Review score

Based on 242 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    7.1

  • Location

    8.1

  • Facilities

    6.6

  • Staff

    7.5

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 27 August 2025

    5.0
    Good location, but cleanliness is an issue.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The kitchen was disappointing. No amenities at all and the fridge opened the wrong way. The carpet was sticky and dirty.

    Good location.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a smell in the room. Could be from the rugs.

    Stayed in July 2025

  • Reviewed: 4 August 2025

    5.0
    Bed was lumpy. Directions on booking.com was not functioning.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Night staff when I checked in had quite limited English (very heavy accent with which I was unfamiliar) and was very slow processing my registration, which I assume was mostly done via booking.com

    Stayed in August 2025

  • Reviewed: 26 June 2025

    7.0
    Overall great. Just think they need to upgrade beds.
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Need better beds.

    Location, staff and price.

    Stayed in June 2025

  • Reviewed: 17 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shows its age

    Convenient location

    Stayed in April 2025

  • Reviewed: 2 May 2025

    6.0
    overall good and pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    size of the place

    location

    Stayed in April 2025

  • Reviewed: 2 March 2025

    7.0
    It was a nice stay! Thank you :)
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was a lot of litter and cigarette buts around the facility that kind of bothered me.

    The staff had good customer service and were friendly. I liked that it had a clean laundry facility, and that my room had a cute kitchenette which was perfect for my stay. It was an overall good experience.

    Stayed in March 2025

  • Reviewed: 2 February 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Interior countertop was coming apart, catching on my clothes and breaking off. Someone smeared caulk all over front of counter like thats a fix. Floor was soaking wet near ac/heater when it was on, like 6' around unit. So maintenance is the issue

    Price and location

    Stayed in January 2025

  • Reviewed: 7 January 2025

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    too many pot smokers hanging out in their cars in the parking lot

    available during the 4th of july, most hotels are booked solid

    Stayed in October 2024

  • Reviewed: 15 November 2024

    7.0
    Short but good
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was outdated

    The location and cleanliness

    Stayed in November 2024

  • Reviewed: 2 November 2024

    6.0
    Apparently you get what you pay for
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The heating and air-conditioning didn’t work in the room. There is no workout facility. The breakfast is more than basic. It’s poor tasting coffee and prepackaged muffins. Don’t think you’re getting an actual breakfast.

    Good price, decent facility and I only spent one night

    Stayed in November 2024

  • Reviewed: 30 October 2024

    5.0
    could be better
    • Business trip
    • Group
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 12 nights

    roaches in the bathroom and behind fridge

    Location, little kitchen

    Stayed in October 2024

  • Reviewed: 10 October 2024

    7.0
    Good value at a great location.
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The price and the location were great.

    Stayed in October 2024

  • Reviewed: 18 September 2024

    6.0
    Overall stay was decent can’t complain just an inconvenience with something that didn’t work in the room.
    • Business trip
    • Couple
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room needs to be updated on appliances that actually work.

    Right off the freeway

    Stayed in September 2024

  • Reviewed: 12 September 2024

    6.0
    Imlike the value,staff and procimity to work
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    carpet looked dirty, smell of the room

    close to work

    Stayed in September 2024

  • Reviewed: 23 May 2024

    5.0
    It was enjoyable.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like how the morning of check out, at around 9:30am, my boyfriend and i were showering, getting ready to leave and maintenance just walked in our room without warning talking about he needed to clean the air conditioning vent. They could’ve either called beforehand, or even waited since we were already scheduled to check out. i was still in the shower when my boyfriend realized. smh I won’t be staying here again for that specific reason. It gave me the creeps.

    It was quiet. I loved that about the property.

    Stayed in May 2024

  • Reviewed: 17 February 2024

    7.0
    good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The Staff was extremely friendly and accommodating. Room was clean and good for the price!

    Stayed in February 2024

  • Reviewed: 3 January 2024

    5.0
    Disappointed.
    • Leisure trip
    • Group
    • Studio with 2 Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The facilities were very noisy because of the heavy traffic roads nearby and the inside noise (bathroom vent, fridge and heater). The kitchen was not fully equipped, there was no kettle and we had to get each item from the front desk. The bathroom was not very clean and the fixtures were old. Two plugs, and one lamp were not working. We could not open the window to air the room. The linens were limited, we had to ask for an extra blanket. The room key had to be replaced every day. Breakfast options were very limited and consisted of cheap coffee, oatmeal packs, and cereal bars and by 9 AM Everything was pretty much gone.

    Proximity to city centre and small kitchen.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    5.0
    basic place for a short stay is it an ok place
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    some basic amenities were not available i.e., soap, shampoo, etc. had kitchenette but nothing available to even make a cup of coffee. and there was vending machine which at times was not working, and have not seen any staff member beside checking and check out time, may be because it was holidays date, still had to be someone at least or some way of contact to some one.

    it is a very basic rest house type of place, with very basic facilities

    Stayed in December 2023

  • Reviewed: 27 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Water bugs or some sort of small roaches in the kitchen bathroom area of our room.

    Staff was nice and helpful when the first two sets of keys did not work in our rooms.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    5.0
    Not going to recommend to anybody. I'm really sorry.
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Well, says breakfast was included but never was told where. Info. And 2nd,? Next door room peoples was having loud sex and hitting wall. I couldn't sleep at all.

    Location in San ramon.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    7.0
    Nice Staff
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff

    Stayed in December 2023

  • Reviewed: 23 October 2023

    7.0
    For the price it was fine. Nothing really negative to say.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    I was skeptical about the noise from the freeway just outside the door. Turns out it wasn’t an issue. I had no problem sleeping. Other tenants were quiet as well. Some people complain about the breakfast. Keep in mind, you didn’t choose this place for an elegant eatery. Sure it’s minimal but there’s restaurants and junk food nearby.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    5.0
    Could be better / could be worse.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed has no box spring , semi comfortable. Derilic cars in the parking lot. Maid/housekeeper did not speak English.

    Nothing in particular

    Stayed in October 2023

Showing 1 – 25

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