Reviews of Econo Lodge Knoxville North 2 stars
5505 Merchant Center Boulevard, Knoxville, TN 37912, United States
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNothing the people where rude and the room was horrible super nasty as well as the shower looked like someone died in it the bed was the cheapest bed money can buy
Nothing the people where rude and the room was horrible super nasty as well as the shower looked like someone died in it the bed was the cheapest bed money can buy
Hello Scarlett, Thank you for sharing your feedback regarding your recent stay. We strive to provide a positive experience for all our guests, and your comments will be shared with the appropriate team to evaluate and improve our services. We appreciate your input and encourage you to reach out to management directly to express your concerns further. Your experience is important to us, and we take your comments seriously as we continue to enhance our guest experience.
Hello Scarlett, Thank you for sharing your feedback regarding your recent stay. We strive to provide a positive experience for all our guests, and your comments will be shared with the appropriate team to evaluate and improve our services.… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewFriendly staff at check in.
I requested a non-smoking room. The only room left in the entire building was a smoking room. The manager let us try to see if it was acceptable. Unfortunately it was not. Had to cancel our reservation and get another hotel.
Hello David, Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our friendly staff at check-in. We understand that room preferences can significantly impact your experience and regret that we could not accommodate your request this time. Your insights will help us enhance our operations moving forward. We hope you had a pleasant stay at your new hotel.
Hello David, Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our friendly staff at check-in. We understand that room preferences can significantly impact your experience and regret that w… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewCockroach infestation
Hello Celline, Thank you for sharing your feedback regarding your recent stay. We take all guest concerns seriously and have processes in place to address any pest-related issues. Your comments will be communicated to the appropriate team for further review. We appreciate you bringing this to our attention and hope your future travels are more enjoyable.
Hello Celline, Thank you for sharing your feedback regarding your recent stay. We take all guest concerns seriously and have processes in place to address any pest-related issues. Your comments will be communicated to the appropriate tea… Show more
Reviewed: 2 June 2025 · Stayed in March 2025
Verified reviewThere was no br
Hello Townsend, Thank you for sharing your experience regarding the lack of amenities. We appreciate your feedback as it helps us understand our guests' needs better. Your comments will be forwarded to our management team for their review. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.
Hello Townsend, Thank you for sharing your experience regarding the lack of amenities. We appreciate your feedback as it helps us understand our guests' needs better. Your comments will be forwarded to our management team for their r… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewNothing they overbooked my room so they cancelled... They also charged me after they cancelled no happy
They overbooked
Dear Guest, We understand how disappointing it can be when your plans are disrupted. While we strive to accommodate all our guests, unforeseen circumstances can sometimes impact availability. We encourage you to reach out to management to discuss your concerns further. Your feedback is valuable to us, and we appreciate your understanding as we work to optimize our services. Thank you for sharing your experience.
Dear Guest, We understand how disappointing it can be when your plans are disrupted. While we strive to accommodate all our guests, unforeseen circumstances can sometimes impact availability. We encourage you to reach out to management to … Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewDidn't stay at this location for more than 10 minutes. Lots of filth and homeless people in the parking lot. Room was disgusting. After 10 minutes I left and went to the Holiday Inn.
Everything.
Hello Pastor, Thank you for sharing your feedback. We are committed to maintaining a clean and safe environment for our guests. Your experience is important to us, and we take all comments seriously. We encourage you to share your concerns with our management team, as they are best positioned to address these issues directly. Your input is invaluable in helping us improve.
Hello Pastor, Thank you for sharing your feedback. We are committed to maintaining a clean and safe environment for our guests. Your experience is important to us, and we take all comments seriously. We encourage you to share your concerns… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe lady at the front desk was an angel. The management should be ashamed leaving this lady there alone with all the riff Raff out back.
The 10 meth heads out back screaming and cussing, sleeping under the only stair set to the upper floor, needle caps on the sidewalk. Then we make it inside our non smoking room that smells like cigarettes and has burn holes all in the sheets, also someone had taken the batteries out of the remote, so no TV. If I’d had my kid with me we would have absolutely not stayed here. Then about 6am I hear someone puking outside my door, then a car alarm went off for about 30 minutes. Management needs to collaborate with law enforcement on clearing up their facility.
Hello Joseph, Thank you for your feedback. We're pleased to hear that you found our front desk staff to be helpful, but we regret to know that your experience was overshadowed by external disturbances and room conditions. We prioritize the safety and comfort of our guests and value your comments as they inform our ongoing improvements. Your insights about collaboration with local authorities will be shared with management for consideration. It's important to us that all our guests have a positive experience during their stay.
Hello Joseph, Thank you for your feedback. We're pleased to hear that you found our front desk staff to be helpful, but we regret to know that your experience was overshadowed by external disturbances and room conditions. We prioritize… Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewNothing
All the drugs and people asleep in their cars when they got drunk and could not get on the WiFi
Hello Jamie, Thank you for sharing your experience. We take all guest feedback seriously and appreciate your observations regarding your stay. We strive to maintain a safe and welcoming environment for all our guests. Your insights will help us as we continue to improve our services and ensure a positive atmosphere. We hope your future travels are more enjoyable.
Hello Jamie, Thank you for sharing your experience. We take all guest feedback seriously and appreciate your observations regarding your stay. We strive to maintain a safe and welcoming environment for all our guests. Your insights will he… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewNothing
Customer service nasty rooms and poor quality of communication between booking and room spent 2 hours at desk trying to get my reservation straighted
Hello Alison, Thank you for sharing your feedback regarding your recent stay. We take guest experiences seriously and appreciate your comments about the customer service and communication issues you faced. Your insights are valuable as they help us identify areas for improvement. We encourage you to reach out to management directly with your concerns, as they can better address your specific experience and work towards enhancing our guest services going forward.
Hello Alison, Thank you for sharing your feedback regarding your recent stay. We take guest experiences seriously and appreciate your comments about the customer service and communication issues you faced. Your insights are valuable as the… Show more
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewBASIC.
NO BREAKFAST. CHECK OUT TOOK LONGER DURING MORNING.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewCheap