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Reviews of Econo Lodge Knoxville North 2 stars

5505 Merchant Center Boulevard, Knoxville, TN 37912, United States

#99 of 107 hotels in Knoxville

Guests' Choice

Review score

Based on 84 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.5

  • Location

    6.0

  • Facilities

    5.4

  • Staff

    7.2

  • Value for money

    5.5

  • Free WiFi

    5.6

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Showing 1 – 25

  • Reviewed: 17 May 2025

    5.0
    It was crazy
    • Family with young children
    • Queen Room with Two Queen Beds and Tub - Smoking
    • Stayed 1 night
    • Submitted via mobile

    All the drugs and people asleep in their cars when they got drunk and could not get on the WiFi

    Nothing

    Stayed in April 2025

  • Reviewed: 29 December 2024

    5.0
    Passable
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cheap

    Stayed in December 2024

  • Reviewed: 18 June 2024

    6.0
    Give us ALL the information
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    A $250 deposit is required. That IS NOT mentioned on this site. And it SHOULD BE. There's a huge difference from think you have to have $80 available in your account or $330 available. makes me not want to use this site.

    Stayed in June 2024

  • Reviewed: 13 October 2023

    4.0
    Disappointing . . . .
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Bathroom is very tired, bed not very comfortable. VERY noisy vehicle outside Reception door at 5am with engine running unnecessarily. Very noisy plumbing from adjacent rooms. Despite advert on Booking.com, the owner does not provide breakfast. Apparently "business is quiet so it's not worth it". Annoyed as I would have stayed at similar place close by that also offered breakfast included for the same price. Also, surprised at being asked for a $100 cash deposit as I'd used Booking.com. Bizarre.

    Renee helpful on Reception. Room was ok, but see below.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    5.0
    I won’t stay there again.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed squeaked. Coffee in lobby out for repairs. Hotel rather dingy. Hole in bedspread.

    Stayed in October 2023

  • Reviewed: 21 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast as advertised, just juice and coffee.

    Stayed in May 2023

  • Reviewed: 4 April 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast even though it was advertised.

    The shower head had good power and the water was nice and hot

    Stayed in March 2023

  • Reviewed: 31 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights

    WiFi didn't work well at all for whole stays.

    It's easy access from highway, and I can walk to Gas Station to get drinks and so on. There are many restaurants near by.

    Stayed in March 2023

  • Reviewed: 21 August 2025

    1.0
    Very poor
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing the people where rude and the room was horrible super nasty as well as the shower looked like someone died in it the bed was the cheapest bed money can buy

    Nothing the people where rude and the room was horrible super nasty as well as the shower looked like someone died in it the bed was the cheapest bed money can buy

    Stayed in August 2025

  • Reviewed: 17 July 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Tub - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I requested a non-smoking room. The only room left in the entire building was a smoking room. The manager let us try to see if it was acceptable. Unfortunately it was not. Had to cancel our reservation and get another hotel.

    Friendly staff at check in.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    1.0
    Horrified
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cockroach infestation

    Stayed in July 2025

  • Reviewed: 2 June 2025

    1.0
    There was bed bugs. I stayed through the night left I. Morning when I saw the bugs.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was no br

    Stayed in March 2025

  • Reviewed: 18 May 2025

    1.0
    Disgusting and unsafe.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Tub - Smoking
    • Stayed 1 night

    Everything.

    Didn't stay at this location for more than 10 minutes. Lots of filth and homeless people in the parking lot. Room was disgusting. After 10 minutes I left and went to the Holiday Inn.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    3.0
    Would not recommend.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The 10 meth heads out back screaming and cussing, sleeping under the only stair set to the upper floor, needle caps on the sidewalk. Then we make it inside our non smoking room that smells like cigarettes and has burn holes all in the sheets, also someone had taken the batteries out of the remote, so no TV. If I’d had my kid with me we would have absolutely not stayed here. Then about 6am I hear someone puking outside my door, then a car alarm went off for about 30 minutes. Management needs to collaborate with law enforcement on clearing up their facility.

    The lady at the front desk was an angel. The management should be ashamed leaving this lady there alone with all the riff Raff out back.

    Stayed in May 2025

  • Reviewed: 5 March 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Tub - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Customer service nasty rooms and poor quality of communication between booking and room spent 2 hours at desk trying to get my reservation straighted

    Nothing

    Stayed in March 2025

  • Reviewed: 2 January 2025

    10
    IT WAS OKAY.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    NO BREAKFAST. CHECK OUT TOOK LONGER DURING MORNING.

    BASIC.

    Stayed in January 2025

  • Reviewed: 10 December 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room wasn't clean, bed wasn't made, no clean towels, room completely not cleaned by housekeeping, my heat didn't work had to sleep fully clothed, no breakfast at all and the booking said breakfast, I want someone from corporate to contact me please.

    Stayed in December 2024

  • Reviewed: 11 November 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room dirty bedspread had cigarette burns toilet overflowed homeless man knocked on the door and asked for money someone knocked on the door at 2am very scary

    Check in was easy

    Stayed in November 2024

  • Reviewed: 21 October 2024

    1.0
    Would never ever stay here again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was dirty , and poorly maintained . We were woken at 12.30 am by a huge argument outside our room for which the police were called and in the morning saw a guy hurl a bottle at a car

    Nothing

    Stayed in October 2024

  • Reviewed: 26 September 2024

    3.0
    Owner required a 250.00 deposit that takes 3-4 days to get paid back. Sucked
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The cockroaches, the drug deals and prostitution in the parking lot

    Nothing

    Stayed in September 2024

  • Reviewed: 18 August 2024

    1.0
    Crack motel
    • Business trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty tub,humid smell🤮,it even made my dyes burn,ac not working properly and to top all that it was priced way to high it should be priced at $60 or less not $100+tax there’s also all kinds of drugadics walking everywhere it looked more like a model in th the middle of the hood

    People that works there is nice

    Stayed in August 2024

  • Reviewed: 2 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I liked everything. I will be back soon

    Comfortable

    Stayed in July 2024

  • Reviewed: 28 June 2024

    1.0
    Wasn’t happy at all
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t even get to stay at this hotel the owner would not let me in my room I had a Lyft drop me off at this location and the owner was out so I waited like 45 mins for him to return and I had my bag of clothes with me and because I only had my bag with me and no vehicle he would not let me in my room and accused me of being homeless and I explained to him I was brought by Lyft and offered to show him my Lyft receipt that I was brought there he refused and asked me to leave I ended up having to book another room at another hotel

    I didn’t like anything

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Nothing special but it will do in a pinch
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Sheets were all burnt up and worn out rooms need cosmetic work done on them. There is no breakfast at this hotel needs to be removed from listing. Had to give a 150.00 cash deposit

    The staff was friendly

    Stayed in May 2024

Showing 1 – 25

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