Far from the lake, no lakeside access

Playing Putting at night

Stayed in February 2025

Bartender left bar for twenty minutes with no backup. Had to wait for her return to get any service.

OK but Expensive

Stayed in January 2025

They don’t offer life jackets at the poolside. I’m sure there is reason but when traveling with little kids it would be helpful to know so we can plan accordingly. Life jackets at the marina store on the property are $100 each and we were traveling with 3 kids so that was steep for us.

Beautiful property, well maintained, the pools are beautiful my kids enjoyed them the most.

Stayed in September 2024

Some of the staff were rude.

Stayed in September 2024

The fact of the resort made an extra charge for everything Courts , umbrellas etc

Facilities

Stayed in August 2024

The staff at J's and the Waterfront did not meet our expectations. Our server at J's was very kind but didn't write down our order and kept bringing the wrong items. She gave us no time to look at the menu or explain anything to us. Kept asking you aren't ready yet? The bar was disappointing. We had ordered a skinny margarita. They poured sweet and sour mix into it. By no definition is a skinny margarita made with mix. We asked them to remake it and they did but charged us because and told us it was because the mistake was not there's but ours. This happened on 7/17 around 10pm. At Waterfront, we walked in and the hostess just stared at us. We said hi and nothing. Then he just asked how many. We were told we would need to wait 45 minutes which was odd because Open Table had plenty of open spots. There were plenty of open tables and people who arrived after us continued to be seated. I realize they might have had reservations and the restaurant was probably short-staffed but it just left us standing there feeling like we weren't welcomed. While we waited, we went to the bar to get a drink and were just ignored. We stood there and a waiter finally asked us if we needed anything. We asked if we could sit at the open table at the bar while we waited. He told us no but we could go downstairs and downstairs where there wasn't anyone else. Just an odd response. We just stood there like huh? And we just sat at the bar. I guess you want a family of 5 sitting at a bar taking up space from everyone. It took 10 min before we were asked what we wanted to drink. Once we were seated we had to ask for silverware with our meal. It was a bit of a bumpy start but then things went well in the end. Band was amazing. Sever was kind and helpful. I would just say that it's important to set a good first impression because we were close to leaving. Glad we didn't, the food was great.

We loved the location, the view, the pools, and the resort overall. It was beautiful and we will be coming back. The staff at the hotel pool were the best. Very attentive. Loved the activities for the kids and the birds. Our kids had a wonderful time and we loved that everything was within a short distance.

Stayed in July 2024

There was a lot of complaining from employees at how busy the Memorial WE was and they were tired. There was a young bartender at the J’ , horrible attitude. Slamming bottles around, acted as if she was mad she had to wait on you. Front desk was slow and not real attentive. Jazz at the floating pool was excellent and very personable. Valet guys were great.

The amenities and location.

Stayed in May 2024

It was great, as I had expected

Stayed in May 2024

No prober advertisement for water activities.

Fountains and gardens

Stayed in May 2024

The heated pool is as not working and the heater in the room was loud.

Great environment

Stayed in February 2024

Found a half eaten bar of candy next to a little round red pill, in a drawer on night stand. Did not give me a warm fuzzy for safety.

Really nice and comfortable, especially since it was a really hot day in Texas 108 degrees.

Stayed in August 2023

Food and drinks were over priced

The grounds were beautiful

Stayed in July 2023

N/A

Transportation to the different beach/pool areas was convenient.

Stayed in July 2023

the fact I was in a room next to screaming kids after 11 and before 7. Restaurant was ok.

The serene views and beautiful property

Stayed in May 2023

I work in the hospitality and leisure field so I totally understand the rhyme and reason on why things are the way they are. I accept and understand some of the issues I am going to list. I guess if I did not pay what I did, I would not mention most of these. With that being said, for the amount the resort charges and an additional $20 a day resort fee per person, you would think the standards of service would be a bit higher. Okay, here we go....The A/C controls in the room resulted in the A/C running the entire time (you could turn it off, but it would get hot and humid quick) The room was humid due to not being able to open a window. The shower door had a leak somewhere and the water flooded the floor after a 5-10 minute shower. The water pressure on the 6th floor was weak and took longer to rinse soap off than expected. The resort staff acted a bit unprofessional when we asked how to coordinate a ride to the airport. They basically said "we don't do that" unless it is coordinated a few days out. They gave us a list of local drivers that charged us $175 for a one way trip for two people. It was very stressful trying to coordinate a ride last minute not knowing if we would make our flight. I guess it is partially our fault, but for a high end resort, I feel like if I were one of the higher status guests or complained, they would have been more helpful. They had multiple vehicles and staff willing to make the trip, but essentially they said they don't do that unless scheduled in advance. Prices of food was high which is understandable staying with the cost of goods, but the alcohol drinks were much higher than they should have been or needed to be. Hot dog and bag of chips was $13. When checking out, we were told by one staff member that we could use the pool and shower until we left, but the day before a staff member did not mention there was a locker room with showers we could use.

The staff were very welcoming and professional. The breakfast buffet had great options and was very good. WiFi was strong throughout the resort, pillows and bedding were comfortable. Layout of the resort was well done. The putting course was a nice addition and the hot tub is very big and really hot. A nice bonus after a long day.

Stayed in May 2023

Once we came back to the room late afternoon and our room had not been cleaned.

The staff was excellent and very accommodating.

Stayed in April 2023

The restaurant was one of the most expensive in the area; you are definitely paying a premium for convenience. We wished there were more places to eat within the resort. Aside from Keurig in the room, there is only one place to get a quick coffee in the hotel and the servers don't always know what they're doing. If you miss your allotted time for cleaning in the morning, you have to call to get your room serviced. Room service automatically charged a service fee and tip to the order, making it about 50% more expensive than the listed menu price. The only place to refill water bottles was in the fitness center, which was a 5 minute walk away from the main hotel.

The putting course was very cute and interesting; it's $11/person (50% off) between 3-5pm every day. The staff was very friendly. The fitness center was open 24 hours/day and was well-appointed.

Stayed in February 2023

The lighting was not significant enough in the bathroom for makeup and the bedroom was dim. We only had one faucet that worked in the bathroom.

Stayed in February 2023

There was no Ice available on the 3rd floor

Stayed in September 2022

Nothing .. all great 👍 👌

Whats not to like.... the resort is beautiful and the staff is very friendly and fun. Food was grrat and the so much to do on the property. Will be coming back !

Stayed in June 2025

Pools were all very overcrowded and small. Would not return given that it was difficult to get in water unless you wanted to be in in an overly crowded pool. I’m sure if you enjoy and want to golf all day or own a boat, it is a nice resort to spend time in but otherwise, not worth the money for a weekend getaway in our groups’s opinion.

Grounds are nice. Putting Golf was nice.

Stayed in June 2025

Everything was so nice and accessible

Stayed in May 2025

Staff was inexperienced for a Resort of that caliber and cost

N/A

Stayed in March 2025

No complaints

Just everything was stunning

Stayed in February 2025