The bathroom floor could have used a better cleaning. There was gunk around the edges. Also there were only 2 bath towels in a room that slept 6.

Everything was clean and new. Man at front desk was very friendly and helpful. The 2 room setup with full kitchen was convenient. It was also adjacent to a restaurant that seemed nice.

Stayed in July 2025

Amazing and wonderful hotel, location, staff, rooms, pool, view of river, breakfast and comfort.

Stayed in July 2025

I was looking forward to the XL suite that consists: 1 king room with 2 queen room with living quarters and pull out couch w/ kitchenette and Two full bath. But this location is a bit smaller. Maybe that plays a factor. Otherwise I can’t complain, it’s hard to fit a family of 11 anywhere these days. Ohh and the breakfast was nice but we don’t eat pork and the omelettes looked so good but we couldn’t eat it due to the ham. It was a little disappointing.

Being such a large family it’s nice to have a spacious hotel away from home when traveling.

Stayed in March 2025

I was so hoping for a large jacuzzi in the pool room

Clean, pleasant staff (Shawana was great) great breakfast

Stayed in November 2024

The price of one room for one night seemed a little too high for the suburban area outside of Schenectady, NY. Also, the shower head stream was in need of either a cleaning or more water pressure, or both as some of the water streams were not flowing out in a straight line.

The staff (Shawana I think her name was) when I checked in to the hotel was very helpful, friendly, and courteous. The free breakfast was good, the room was great, the wifi was of adequate speed to stream plenty of porn, and the bed was very comfortable, Also, the happy hour (two hours, actually) with free beer and wine was a welcomed nicety.

Stayed in November 2024

Food was bland, location was convenient.

Stayed in October 2024

The pricing from Booking.com were different. I tried to explain at the property but they shut me down.

Property was a great location for us to travel to our venue.

Stayed in October 2024

?

It was close to the college. The hotel, room and dining room were clean. The staff was helpful and friendly

Stayed in September 2024

$150 incidental fee (really!!)

Great location Very friendly staff we had forgotten our food in the refrigerator. I called after we got home home and spoke with Shawana at the front desk,she went above and beyond to make sure I could come back and pick it up!

Stayed in September 2024

Some of the furnishings and carpets are a bit worn and tired, but everything is exceptionally clean.

Great location, easy access, lots of parking, nice views. Rooms very clean and quiet, suite was well appointed. Beds comfortable, good toiletries. Breakfasts were excellent - lots of choices, different menu each day. Kim was in charge of breakfast and the kitchen - she was very friendly, kept the buffet well-stocked and very clean. All the staff were very friendly and accommodating. Everyone had a smile and all we’re willing to help out. Shawana was very nice at check-in and went above and beyond to help my daughter with her reservation and check-in. It was very nice to have a good restaurant right next door.

Stayed in July 2024

Tom Gibson was fantastic. He went over the top to correct my reservation involving Booking.com. I am totally thankful.

Stayed in June 2024

Thermostat in room is preset, and despite repeatedly dialing it down a bit cooler, it would reset back to its programed setting...so the room was never as cool as we would like it to be. Hotel shares its parking lot with two restaurants, so on certain evenings there is absolutely NO parking available, especially close to the doors. Why aren't the disabled spots marked for hotel guests only? Plastic utensils offered during the breakfast are cheap & flimsy; my forks were not able to spear food...kept bending. Either upgrade to better quality plastic utensils or use real silverware.

Beautiful suite...nice and big; full size refrigerator AND freezer in the kitchen is such a bonus. Free daily breakfast was varied, so not the exact same things every day.

Stayed in June 2024

N/A

It was decorated beautifully, exceptionally clean and very peaceful.

Stayed in June 2024

Breakfast was included in our rate, but the options were very limited. Some interior fixtures are in need of maintenance and/or minor repairs ... for example, dresser drawers and kitchen cabinetry.

This is a clean and comfortable hotel with large rooms and suites. Most units have kitchens. Staff were friendly and helpful. Bear in mind, however, that this is not a full-service property. We liked the self-service laundry in the building. There is a restaurant very nearby.

Stayed in May 2024

Everything

Stayed in March 2024

My early check-in was not relayed after calling twice to confirm.

We loved that it was pet friendly and had areas to walk. The restaurant was very nice, staff was good and friendly.

Stayed in January 2024

Everything was fastastic!

Closeness to Union College, cleanliness, ample parking.

Stayed in January 2024

No issues

Comfort

Stayed in December 2023

I did'nt like that we were charged $150 for incidental's.. I was told that's in case the room was destroyed in anyway. Granted my card was given a credit within 3 business days. It was a surprise that I've never experienced and didn't appreciate. I was also told all the hotels are doing it.. Never experienced with any of our stay's

The room was big (a suite) bed was comfortable.. The room had plenty of amenities.. The front desk provided an early check in.

Stayed in December 2023

We where on Schenectady for a funeral which is never fun. The Hotel was the perfect place to rest our weary bones after a long-long drive.

Stayed in December 2023

This property is a bit dated. There were never enough towels and basic supplies in the room. Needs some TLC, but a decent place to stay.

Great location.

Stayed in November 2023

The room was excellent and great value. Very handy to have the adjacent restaurant on the river. Enjoyed the reception on Wednesday evening. Would be good if it were offered on more evenings, in order that more guests could enjoy.

Stayed in October 2023

Indoor pool was closed for maintenance

Beds are comfortable, location is great, staff is friendly, rooms are very clean, breakfast has a delicious selection of food

Stayed in August 2023

Checking in and out was quick and easy. The kids enjoyed the pool and the complimentary breakfast was great. Plenty of choices included

Stayed in July 2023