9.1

Reviews of Home2 Suites by Hilton Jacksonville, NC 3 stars

139 Circuit Lane, Jacksonville, NC 28546, United States

  • Rachelle

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Loved it there. Very comfortable. The suite was super nice with a full size fridge and dishwasher. You could live there for months if you needed to. I read several reviews that the beds were comfortable and they were great! Also, the shower was like Niagara Falls. Awesome water pressure! Loved it. I would definitely stay there again. 👍👍

    At the time of our stay, only one elevator was working, which caused some waiting. I imagine they’ll get that repaired soon.

    Property response:

    Thank you so much for the review! We hope to welcome you back in the near future!

    Home2 Suites by Hilton Jacksonville, NC
    18 August 2025
  • Jazmine

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Angel

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review
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  • Anonymous

    Reviewed: 24 June 2025 · Stayed in May 2025

    Verified review
  • Anthony

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • Anthony

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
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  • Tracey

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    Staff was pleasant!

    Pool was closed Friday for maintenance. Opened back up Saturday.

    Property response:

    Thank you for your feedback! We can't wait to welcome you back to Home 2 Suites in Jacksonville NC!

    Home2 Suites by Hilton Jacksonville, NC
    29 May 2025
  • Elba

    Reviewed: 16 May 2025 · Stayed in April 2025

    Verified review

    We had a wonderful stay! The breakfast was fantastic, and our spacious room comfortably accommodated me, my husband, and our fur baby. The staff was kind and welcoming, and we appreciated thoughtful touches like dog waste bags provided outside. The blackout shades were a great feature, allowing my husband to sleep in while I visited nearby family. With two working elevators, wait times were minimal, and there was plenty of room for my service dog and other guests. The indoor pool was clean and well maintained, and the outdoor seating area was perfect for relaxing or grilling. I especially appreciated the stovetop induction burner in the room—it made it easy for us to prepare meals for our dog during our stay

    Property response:

    Thank you for your review! We are so glad you had a great experience. We hope to see you again in the near future!

    Home2 Suites by Hilton Jacksonville, NC
    29 May 2025
  • Volante

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    The breakfast had decent options. My air conditioner wasn’t performing appropriately from arrival to second day. I left a request at the front desk for the problem to be addressed. No assessment was done. I called back and Chris Stone come up, assessed the situation, and actually changed the air conditioner! He went above and beyond for my comfort. He was also very personable and friendly. He made my second night comfortable. He represented your company at a 10/10 standard. The front desk staff were very pleasant. I suggest having house keeping daily if only to pick up trash and dirty linen.

    I would suggest follow up on work request. I would also request daily trash and linen removal from housekeeping. The housekeeping staff I met was very approachable and helpful. The standard is to clean room every other day.

    Property response:

    Thank you for your review. I apologize that your AC was no working correctly, I am so glad that Chris was able to fix it for you. The next time you come, you may request housekeeping every day! Thank you for staying with us and we hope to see you again soon.

    Thank you for your review. I apologize that your AC was no working correctly, I am so glad that Chris was able to fix it for you. The next time you come, you may request housekeeping every day! Thank you for staying with us and we hope … Show more

    Home2 Suites by Hilton Jacksonville, NC
    29 April 2025
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  • Cody

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
  • Takita

    Reviewed: 9 April 2025 · Stayed in March 2025

    Verified review
  • Tina

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    It was a great location close to the base and restaurants.

    Property response:

    Thank you so much for choosing Home2 Suites in Jacksonville, NC.! We hope to wlcome you back in the near future!

    Home2 Suites by Hilton Jacksonville, NC
    5 April 2025
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  • Tanika

    Reviewed: 20 March 2025 · Stayed in February 2025

    Verified review

    Everything! I love staying here because everything is always clean and orderly. The breakfast is amazing 😍

    N/A

    Property response:

    Thank you for staying at Home 2 Suites. We can't wait to welcome you back in the near future!

    Home2 Suites by Hilton Jacksonville, NC
    21 March 2025
  • William

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review
  • Ireland

    Reviewed: 20 February 2025 · Stayed in December 2024

    Verified review
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  • Rucker

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review

    The pillows, the comfy beds, spacious room. Staff was pretty good, pool and pool area clean.

    The hall was very hot. But I would rather that then room.

    Property response:

    Thank you for staying with us! We can't wait to welcome you back!

    Home2 Suites by Hilton Jacksonville, NC
    17 February 2025
  • Freeda

    Reviewed: 13 February 2025 · Stayed in February 2025

    Verified review

    Great

    Nothing at all

    Property response:

    Thank you so much for staying with us at Home 2 Suites in Jacksonville, NC! We hope to welcome you back in the near future!

    Home2 Suites by Hilton Jacksonville, NC
    14 February 2025
  • Sarah

    Reviewed: 5 January 2025 · Stayed in January 2025

    Verified review
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  • Victoria

    Reviewed: 30 December 2024 · Stayed in December 2024

    Verified review
  • Williams

    Reviewed: 23 December 2024 · Stayed in December 2024

    Verified review

    This hotel was definitely one of the best I've ever stayed at! My room was very clean, the customer service was outstanding, and the breakfast was great! I will definitely be going back to stay the next I am in the area!

    Property response:

    Thank you so much for staying with us. We can't wait to welcome you back in the near future!

    Home2 Suites by Hilton Jacksonville, NC
    7 January 2025
  • Hargett

    Reviewed: 25 November 2024 · Stayed in November 2024

    Verified review
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  • Itzel

    Reviewed: 10 November 2024 · Stayed in October 2024

    Verified review
  • Elizabeth

    Reviewed: 20 October 2024 · Stayed in September 2024

    Verified review
  • Janet

    Reviewed: 9 October 2024 · Stayed in October 2024

    Verified review

    I liked everything.

    I booked online and part of the reason I chose this hotel is because of dog friendly. There wasn’t an option to choose to say I was bringing a dog so I had to put it in the motes. I am a new dog owner and never had a pet in the hotel so didn’t know what the fee was. It surprised me when I got there. Would be nice to have someway to add that in so I knew the total before hand.

    Property response:

    Thank you for staying with us! I apologize for the lack of information regarding pet fees. I will discuss this with the team to avoid this happening in the future. We hope to welcome you and your fur baby back in the near future!

    Home2 Suites by Hilton Jacksonville, NC
    10 October 2024
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  • Timika

    Reviewed: 7 October 2024 · Stayed in October 2024

    Verified review

    Awesome and friendly staff, spacious rooms, a nice size refrigerator and comfortable beds.

    N/A

    Property response:

    Thank you for staying with us! We hope to see you again soon!

    Home2 Suites by Hilton Jacksonville, NC
    10 October 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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