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Reviews of Home2 Suites by Hilton Jacksonville, NC 3 stars

139 Circuit Lane, Jacksonville, NC 28546, United States

#3 of 32 hotels in Jacksonville

Guests' Choice

Review score

Based on 128 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.6

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 17 August 2025

    10
    Great stay! I’d stay there again!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    At the time of our stay, only one elevator was working, which caused some waiting. I imagine they’ll get that repaired soon.

    Loved it there. Very comfortable. The suite was super nice with a full size fridge and dishwasher. You could live there for months if you needed to. I read several reviews that the beds were comfortable and they were great! Also, the shower was like Niagara Falls. Awesome water pressure! Loved it. I would definitely stay there again. 👍👍

    Stayed in August 2025

  • Reviewed: 18 May 2025

    9.0
    Short stay was pleasant!
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool was closed Friday for maintenance. Opened back up Saturday.

    Staff was pleasant!

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    our stay was comfortable, convenient, and truly enjoyable for both us and our dog.
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    We had a wonderful stay! The breakfast was fantastic, and our spacious room comfortably accommodated me, my husband, and our fur baby. The staff was kind and welcoming, and we appreciated thoughtful touches like dog waste bags provided outside. The blackout shades were a great feature, allowing my husband to sleep in while I visited nearby family. With two working elevators, wait times were minimal, and there was plenty of room for my service dog and other guests. The indoor pool was clean and well maintained, and the outdoor seating area was perfect for relaxing or grilling. I especially appreciated the stovetop induction burner in the room—it made it easy for us to prepare meals for our dog during our stay

    Stayed in April 2025

  • Reviewed: 28 April 2025

    8.0
    Our overall stay was very pleasant.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I would suggest follow up on work request. I would also request daily trash and linen removal from housekeeping. The housekeeping staff I met was very approachable and helpful. The standard is to clean room every other day.

    The breakfast had decent options. My air conditioner wasn’t performing appropriately from arrival to second day. I left a request at the front desk for the problem to be addressed. No assessment was done. I called back and Chris Stone come up, assessed the situation, and actually changed the air conditioner! He went above and beyond for my comfort. He was also very personable and friendly. He made my second night comfortable. He represented your company at a 10/10 standard. The front desk staff were very pleasant. I suggest having house keeping daily if only to pick up trash and dirty linen.

    Stayed in April 2025

  • Reviewed: 31 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was a great location close to the base and restaurants.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Everything! I love staying here because everything is always clean and orderly. The breakfast is amazing 😍

    Stayed in February 2025

  • Reviewed: 16 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hall was very hot. But I would rather that then room.

    The pillows, the comfy beds, spacious room. Staff was pretty good, pool and pool area clean.

    Stayed in February 2025

  • Reviewed: 13 February 2025

    10
    Great place for family vacation
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Great

    Stayed in February 2025

  • Reviewed: 23 December 2024

    10
    Exceptional
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This hotel was definitely one of the best I've ever stayed at! My room was very clean, the customer service was outstanding, and the breakfast was great! I will definitely be going back to stay the next I am in the area!

    Stayed in December 2024

  • Reviewed: 9 October 2024

    10
    The stay was excellent!!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I booked online and part of the reason I chose this hotel is because of dog friendly. There wasn’t an option to choose to say I was bringing a dog so I had to put it in the motes. I am a new dog owner and never had a pet in the hotel so didn’t know what the fee was. It surprised me when I got there. Would be nice to have someway to add that in so I knew the total before hand.

    I liked everything.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    9.0
    Awesome Stay
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Awesome and friendly staff, spacious rooms, a nice size refrigerator and comfortable beds.

    Stayed in October 2024

  • Reviewed: 20 August 2024

    10
    GREAT NO PROBLEMS
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    ALL WAS GOOD

    FRIENDLY STAFF, GREAT BREAKFAST, CLEAN

    Stayed in July 2024

  • Reviewed: 26 May 2024

    10
    Best place to stay
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff Demitrios was extraordinary. Excellent service

    Stayed in May 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We have stayed here before. Staff is very helpful and friendly. Location is great for us, because we have family in the area and it is convenient.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Great stay with kids
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The gaskets on the fridge door and freezer door were literally not attached. I feel like our room may have had a ticket or report just not made or forgotten because this wasn't just a small issue. The whole unit wasn't functional. There was also obvious purple drink or something in the fride. We were only there one night so I wasn't worried about it. I just let the lady at the front know the next morning. Everything else in the room seemed fine.

    The hotel staff was amazing. Everything seemed clean and taken care of. Pool was awesome and breakfast set up was good.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    The staff was awesome, Great customer service!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We couldn't stay longer.

    Our room was clean, spacious, and comfortable. The hotel was in a great location; plenty of stores and restaurants are under 2 miles. The staff was very friendly and helpful.. awesome customer service.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Nice overall
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The view , Lowes at night stocking etc .

    Walking distance to lots of stores and restaurants

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    It was very nice and clean and the staff was amazing, like we were old friends

    Stayed in January 2024

  • Reviewed: 19 March 2024

    10
    overall stay was wonderful
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights

    would have been nice if breakfast ended at least 10 or 10:30am. didn't get down to eat breakfast

    Stayed in January 2024

  • Reviewed: 2 March 2024

    10
    Nice Stay.
    • With a pet
    • Business trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night

    Not applicable.

    Great staff.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Love the stay. I will choose it over & over again
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Couple more chairs I. The pool area breakfast sandwich tasted a little weird.

    Staff ... room layout... pool area...breakfast

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We like everything.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Spacious and Comfortable
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Spacious, clean and comfortable room

    Stayed in February 2024

  • Reviewed: 17 January 2024

    9.0
    Pleasant stay.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bed wasn’t comfortable.

    All the staff were accommodating as well as very kind.

    Stayed in December 2023

Showing 1 – 25

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