Reviews of Home2 Suites By Hilton Phoenix Midtown 3 stars
3150 N Central Ave, Encanto, Phoenix, AZ 85012, United States
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good - the rooms were quiet and spacey - very comfortable - slept great! We had a car so did not walk much around the neighborhood.
Hi Lori, Thank you for taking the time to review our hotel. We appreciate the kind words and happy that Home2 Suites provided space and was quiet and had a good nights rest. We hope you enjoyed Phoenix and welcome you back when in the area. All the best, Patricia and Team Home2 Suites
Hi Lori, Thank you for taking the time to review our hotel. We appreciate the kind words and happy that Home2 Suites provided space and was quiet and had a good nights rest. We hope you enjoyed Phoenix and welcome you back when in the area… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewVery nice & clean. We asked for a room w/ handicapped facilities (grab bars in shower), & not only did we get that, but the room was right next to the elevator & the ice machine! Really liked the full-size fridge, that actually worked! Staff were very friendly & helpful. Breakfast was about what you see at most places, I did really like the taco-shaped omelettes. Lots of seating for breakfast, & it was available from 6 am - 10 am, which is a longer time than most places. Very convenient location, right on the Central Ave. Metro line.
The couch was more comfortable than in most Home2's that I've stayed in, but in my experience Home2 isn't known for the most comfortable furniture (certainly not the staff's fault). A pillow from the bed put behind my back made it much more comfortable. The main entrance is not on Central Ave., it's around back - the sign identifying the hotel is small, & low to the ground (easily blocked by parked cars), & we drove right past the entrance. That may be because of city zoning requirements, so I don't think the staff can do much about that. The Metro trains coming down the street are loud, & they run well past midnight - next time I'll ask for a room on the back side of the hotel.
Thank you so much for your detailed feedback and your kind rating of 8 out of 10! We’re thrilled to hear that you found your suite clean, comfortable, and well-equipped, and that our team was able to accommodate your request for accessible features close to the elevator and ice machine. It's also great to know the full-size fridge and extended breakfast hours added to the convenience of your stay, and that you enjoyed our taco-shaped omelets! We truly appreciate your helpful observations as well. We understand that comfort can be subjective, especially with furniture, and we’re glad you found a way to make the couch work for you. Your note about the signage and entrance location is also valid—while city regulations can limit what we’re able to do, we’ll certainly take your comments into consideration to see if any improvements can be made. Thank you again for staying with us. We hope to welcome you back soon for an even more comfortable and seamless experience. - Sean and Team Home2 Suites
Thank you so much for your detailed feedback and your kind rating of 8 out of 10! We’re thrilled to hear that you found your suite clean, comfortable, and well-equipped, and that our team was able to accommodate your request for accessible … Show more
Reviewed: 1 June 2025 · Stayed in April 2025
Verified reviewReviewed: 27 May 2025 · Stayed in April 2025
Verified revieweveryone really friendly
N/A
Hi Yannira, Thank you for the 10 out of 10 review. We appreciate your review and will pass on the kind words to our friendly team. We hope you enjoyed your time in Phoenix and welcome you back when in the area. All the best, Patricia and Team Home2 Suites
Hi Yannira, Thank you for the 10 out of 10 review. We appreciate your review and will pass on the kind words to our friendly team. We hope you enjoyed your time in Phoenix and welcome you back when in the area. All the best, Patricia and … Show more
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewDelicious
Everything was wonderful
Thank you so much for staying with us and providing feedback! We love hearing that everything was wonderful, especially the delicious breakfast! We can't wait to welcome you back next time you are in Phoenix!
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewBreakfast was really good. It would have been perfect with a gluten-free bread/baked goods option. Some of my family members are gluten-free and dairy-free for health issues. Otherwise, lots of really nice options.
Hi Cheryl, Thank you for staying with us and for taking the time to provide your feedback. We appreciate your input and will definitely consider adding this option to our menu, as we strive to meet the dietary needs of our guests. We hope you enjoyed your visit to Phoenix, and we look forward to serving you again you again at our hotel when you are in the area. All the best, Patricia and Team Home2 Suites
Hi Cheryl, Thank you for staying with us and for taking the time to provide your feedback. We appreciate your input and will definitely consider adding this option to our menu, as we strive to meet the dietary needs of our guests. We hope … Show more
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewAll of the modern amenities anyone would need. Loved the rooftop pool lounge area
The breakfast had frozen reheated omelets that weren’t very good. The pancake maker was cute but took way too long a couple of waffle makers would be better.
Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our modern amenities, especially the rooftop pool lounge area! Your kind words about our staff and cleanliness mean a lot to us. We appreciate your honest feedback regarding breakfast. We understand how important a great start to the day is, and we’ll be sure to share your suggestions with our team as we continuously work to enhance our offerings. We hope to have the pleasure of welcoming you back in the future for an even better stay! - Sean and Team Home2 Suites
Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our modern amenities, especially the rooftop pool lounge area! Your kind words about our staff and cleanliness mean a lot to us. We ap… Show more
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewLocation was great. Staff was great.
Breakfast wasn't very good. Eggs were not tasty, not fresh eggs anyway.
Thank you for taking the time to share your feedback with us. I’m delighted to hear that you enjoyed our location and that our team made a great impression on you! I appreciate your honest comments about breakfast and am sorry to hear that the eggs did not meet your expectations. We strive to provide a great start to the day for our guests, and I will share your feedback with our team to see how we can improve. We hope to have the opportunity to welcome you back for an even better stay in the future. Please don’t hesitate to reach out if there’s anything we can do to enhance your experience next time!
Thank you for taking the time to share your feedback with us. I’m delighted to hear that you enjoyed our location and that our team made a great impression on you! I appreciate your honest comments about breakfast and am sorry to hear that… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewGreat amenities
Pushy about checkout
Hi Andrew, We value your opinion and appreciate your feedback on our parking. We apologize for any inconvenience and are grateful for your review. We look forward to seeing you again in the near future. All the best, Patricia and Team Home2 Suites
Hi Andrew, We value your opinion and appreciate your feedback on our parking. We apologize for any inconvenience and are grateful for your review. We look forward to seeing you again in the near future. All the best, Patricia and Team Ho… Show more
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 February 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewThe location is great! It’s close to just about anything we needed. The staff were all super friendly and helpful. Our room was perfect for us - we loved that there were a total of 3 beds & that there was a kitchen. The free breakfast every day was a nice perk as well. We’ll definitely stay there again on our next trip to Phx.
We liked everything about it!
Thank you so much for sharing your wonderful feedback! I'm delighted to hear that you enjoyed your stay with us and that our location was convenient for everything you needed. It’s fantastic to know that our friendly and helpful staff, the comfort of your room with its three beds and kitchen, and our complimentary breakfast all contributed to your positive experience. We truly appreciate your kind words and are thrilled that you plan to stay with us again on your next trip to Phoenix. We look forward to seeing you again!
Thank you so much for sharing your wonderful feedback! I'm delighted to hear that you enjoyed your stay with us and that our location was convenient for everything you needed. It’s fantastic to know that our friendly and helpful staff, … Show more
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewNew building
Bathroom wasn't clean and there was no toilet paper.
Dear Carlton, We do apologize for the inconvenience of the bathroom not being clean. We have a high standard of cleanliness and clearly we fell short. I will be meeting with the housekeeping team to bring this to their attention. We thank you for being our guest and we hope to have another opportunity to serve you again. Sincerely, Patricia and Team Home2 Suites
Dear Carlton, We do apologize for the inconvenience of the bathroom not being clean. We have a high standard of cleanliness and clearly we fell short. I will be meeting with the housekeeping team to bring this to their attention. We thank… Show more