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  5. Reviews of Home2 Suites by Hilton Phoenix Chandler

Reviews of Home2 Suites by Hilton Phoenix Chandler 3 stars

2490 W. Queen Creek Rd. , Chandler, AZ 85248, United States

#9 of 48 hotels in Chandler

Guests' Choice

Review score

Based on 75 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 30 June 2025

    10
    Very comfortable
    • Business trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Everyone was so friendly. The room was really clean. And the pool was perfect

    Stayed in June 2025

  • Reviewed: 17 June 2025

    9.0
    Seriously the absolute great experience highly recommended for business or pleasure. Fix or that shower head
    • Business trip
    • Solo traveller
    • King Studio Suite
    • Stayed 6 nights
    • Submitted via mobile

    Thee only frustration was the shower head. Like a doggy one stream, shower head not cleaned lately so the streams was hitting up in the ceiling. I can tell it’s been hitting the ceiling of the shower due to its discoloration. That’s it…the room, staff was phenomenal. Breakfast could of been better with more selections of the main food

    Staff was awesome

    Stayed in June 2025

  • Reviewed: 8 June 2025

    9.0
    Felt like home away from home
    • Business trip
    • Group
    • King Studio Suite
    • Stayed 6 nights
    • Submitted via mobile

    The breakfast was enough but selections weren’t clear and could be a little heartier with fresher cooked eggs and meats

    This place exceeded our expectations. Less than a mile to our training facility, close but not to close to freeway on and off ramps. Easy to get to different cities from here. A lot of shopping for example Walmart and Costco nearby. More than enough food selections and close enough to local attractions. The room had a full size refrigerator and a dishwasher with all the plates, cups and utensils. It was awesome large room with an area to be an office a couch and lot drawer space

    Stayed in June 2025

  • Reviewed: 18 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 3 nights

    Breakfast could be upgraded.

    Stayed in March 2025

  • Reviewed: 18 February 2025

    8.0
    Newer property with good location. Charge for parking which is rediculous.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t know they charged for parking until I checked in. First time I’ve ever been charged as such for staying at a Home2 - especially a property located in a suburb. Probably will cause me not to consider staying at this property again. Most other similar chain properties don’t nickel and dime their customers - also stayed at the Wyndham near the airport and they didn’t charge for parking.

    Great location, newer hotel.

    Stayed in February 2025

  • Reviewed: 29 January 2025

    7.0
    Unexpected 😲 changes sadly 😥
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The fact that now they charge for parking when we pai close to $300 for a night automatically the parking is included not good it's an open parking and idea will be that parking should be with # if you've múltiples car for a room then the multiple car should pay parking me thinking 🤔 😑 but honestly I didn't like that at all..... breakfast it had a good verity before now it doesn't I remember the breakfast bowls and now it gone sadly paying higher prices for low quality and before they had body lotion and now nothing.....

    Staff friendless

    Stayed in January 2025

  • Reviewed: 26 December 2024

    10
    Comfortable and pleasant
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night

    Breakfast was a little sparse. Charging for parking was a significant negative.

    Nice property and staff.

    Stayed in December 2024

  • Reviewed: 2 December 2024

    7.0
    Won’t be staying there again. Way overpriced
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 4 nights
    • Submitted via mobile

    Ice maker on 4th floor didn’t work our entire 4 night stay. Only one of the two elevators were operational. Paying to park???? What’s up with that. Ridiculous. Parking should be included. Not a surprise when I arrive!

    The breakfast was adequate. Very routine. I did like the cleanliness of the entire hotel

    Stayed in November 2024

  • Reviewed: 1 December 2024

    7.0
    If it wasn't so cold in our room our stay would have definitely been a lot better
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 3 nights

    I realized the last night (3rd) in my room that the thermostat was broken, and not that they had it set permanently. Then when notified the front desk they did try to fix it but couldn't and no solution was offered. So, my room stayed at 69F and below.

    The room was big and clean. It was one of the better of the Home2Home suites I have stayed in.

    Stayed in November 2024

  • Reviewed: 26 November 2024

    7.0
    Good value, with breakfast included.
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Sink was clogged and there was no soap in the shower (container was empty), nor at the sink.

    Good location, quiet room. Love the layout of the room. Great use of space. Comfortable bed.

    Stayed in November 2024

  • Reviewed: 20 November 2024

    10
    I had a nice stay with friendly staff and clean room.
    • Leisure trip
    • Solo traveller
    • King Studio Suite
    • Stayed 5 nights

    Everything was good

    It was good

    Stayed in November 2024

  • Reviewed: 5 November 2024

    7.0
    It was great except for the parking aspect!
    • Leisure trip
    • Couple
    • Queen Studio with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    I think it is important to let people know that you must pay extra to park your car on the premises. We were not aware of this and were so disappointed.

    Stayed in November 2024

  • Reviewed: 7 October 2024

    8.0
    Stay was great! Good location for our sporting event.
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Good Location, clean. Staff friendly & helpful.

    Stayed in October 2024

  • Reviewed: 24 July 2024

    10
    Excellent Facility.
    • Leisure trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    ....Pool was closed for renovations! Temporary situation, was open the day we left.

    Exceeded my expectations. Beautiful place to stay.Staff was very attentive. Breakfast was very good.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    10
    Best hotel in Chandler!
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The property and the room was very clean and inviting. The front desk staff and housekeepers were also very nice. For a property that is over 7yrs old, it has been well kept. Breakfast was also good and there was a nice variety of choices.

    Stayed in July 2024

  • Reviewed: 21 June 2024

    9.0
    great hotel close to lots of things
    • Leisure trip
    • Couple
    • Queen Studio - Mobility Access/Non-Smoking
    • Stayed 9 nights

    not enough choice for breakfast items

    need more choices

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No milk for cereal etc at breakfast 2 days - ran out of other items too. They could have sent staff to a nearby grocery but did not; they said they’d get delivery later in the week. Housekeeping only every other day, but we weren’t told on check in.

    Nice pool. Lovely property.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    We were in town for a happy family event but staff needs to be polished
    • Leisure trip
    • Couple
    • Queen Studio - Mobility Access/Non-Smoking
    • Stayed 7 nights

    Darkening shade was broken in a down position and could not be fixed. Made the room very dark and it was hard to fold aside. Offered another handicap room but it would have been very hard to move our belongings My husband is 93

    Breakfast lady was extremely polite and professional. Her smile and brief conversations were pleasant. Joe at front desk was professional and polite. He was only clerk that was extremely polite and productive

    Stayed in May 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Couple
    • Queen Studio with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Clean and friendly !

    Stayed in April 2024

  • Reviewed: 19 January 2024

    10
    Excellent service overall. Hotel comfortable and clean.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Sitting area small.

    Great options 👌

    Stayed in January 2024

  • Reviewed: 22 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast area was too tight.

    Breakfast was good and location was great.

    Stayed in November 2023

  • Reviewed: 4 October 2023

    10
    Enjoyed our time there and probably will again in the future
    • Leisure trip
    • Couple
    • Queen Studio with Mountain View
    • Stayed 3 nights

    Hot breakfast items seemed to processed, but enjoyed a large offering of choices.

    Location was great to major routes. Ease of secure feeling parking, with good access to rooms.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 10 nights

    Room was large with small kitchen containing, large fridge, microwave and stocked utensils

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    it was pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Mobility Access/Non-Smoking
    • Stayed 3 nights

    Breakfast and location of the property was just right.

    Stayed in September 2023

Showing 1 – 25

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