The Veiw the bed. I enjoyed the pool and the breakfast.

Night staff at check in was fantastic. Day shift not so much. Bar and Bartender 👎🏻👎🏻👎🏻👎🏻👎🏻

Stayed in July 2025

Remote on tv didn't work. Called front desk they brought up remote with no batteries and no offer to fix tv. Offered to move us to another room at 10:00 pm.

Location to Churchill Downs

Stayed in June 2025

No luggage rack. Furniture was a little spartan.

Jupheena Hernandez, front office manager very helpful. Friendly and very accommodating. It's a pleasure to deal with someone that is able to resolve a minor issue. She helped to make or stay enjoyable. Breakfast was typical Holiday Inn fare. Location excellent if you're going to Churchill Downs. Restaurant & Lounge were good. Arbys next door. Cracker Barrell down the block. Small indoor pool.

Stayed in June 2025

Wish I could have stayed longer and did more exploring.

Breakfast was nice every morning and the proximity to the Expo Center was the reason I chose this location.

Stayed in May 2025

Pretty old and worn out. Carpets dirty and fixtures well worn. Right next to approach to Louisville airport so a lot of loud aircraft very close to your window

Location to airport and expo

Stayed in March 2025

We were missing our internet cable for the TV. Also didn't realize we would be paying for a regular hotel breakfast that is the same foods at free breakfast. Especially for spending as much as I did for the stay. It was clean and had a very convenient location for the Expo center I'm Louisville, but it also is an outdated holiday Inn.

Stayed in April 2025

Coffee at 4:00 a.m.

Stayed in January 2025

I’m confused on the $75 extra charge Was not given an explanation as to what it was for.

Location/convienence

Stayed in February 2025

Beds and pillows were soft.

Easy to find.

Stayed in February 2025

breakfast food was lacking in any favor.

the front desk staff were wonderful. very friendly and polite.

Stayed in October 2024

Our primary dislike about the hotel was its shuttle that stopped before all of its guests returned safely. We waited until midnight after a call was made just after 11pm letting the hotel know that when the last shuttle left there were still 8 of us left to pick up - 3 were kids. Unfortunately we waited until 11pm and ended up walking back to the hotel. This happened 2 of the 3 nights we needed a shuttle.

The staff was kind and attentive. When we were stormed out of the LTL24 music festival, they provided karaoke for the guests - who really enjoyed it. One morning during breakfast, they saw my son looking for bacon and brought a plate out to him which was very sweet. The hotel was always very clean - especially since all ofthe festival guests were mudding returning to the hotel.

Stayed in September 2024

The location was good since it was close to where we needed to go, however the parking for the hotel was inadequate. It needs to be expanded to accommodate the high traffic of the hotel.

It was clean and the staff was friendly.

Stayed in September 2024

Breakfast service struggled to keep up with demand. Coffee service was not working as expected.

Shuttle service to the Bourbon & Beyond event. Great location. Staff went above and beyond to get us checked in a little early so we could get settled before attending Bourbon & Beyond.

Stayed in September 2024

The workout room was quite small with very little equipment.

The free shuttle service and breakfast included are all great things and it was all for a very reasonable price. The room was clean and comfortable. It included a fridge and coffee, which is really nice for an early departure like I had.

Stayed in September 2024

There weren't a lot of television stations to watch.

Very quick check-in. Our first room hadn't been cleaned yet, so we went back to the front desk and had a new room within minutes. Quiet. Clean.

Stayed in August 2024

Not a lot of parking

Very close to Expo Center

Stayed in April 2024

The second morning, they served milk that was expired for more than a month already.🤭🤔

Staff Friendliness, comfort and service.

Stayed in October 2023

All was good

The staff was fantastic

Stayed in September 2023

convenience

clean and modern

Stayed in May 2023

would be good to have some type of food for off hours. lots of hotels now have a freezer case of microwaveable foods.

location! can walk to expo center and even to Churchill Downs as well as a few restaurants

Stayed in April 2023

carpets had dirty corners.

location was quiet and just out of the main traffic area

Stayed in March 2023

the breakfast was very poor quality and not enough workers to keep up with the food. everything was out when my husband and I went. even the batter for waffles.

super clean and nice rooms!

Stayed in March 2023

Convenient location, comfortable beds, and quiet!

Stayed in October 2022

we had a refrigerator that did not work. they did not replace it. they wanted us to move rooms. we had already unpacked after traveling 4 days. I did not want to repack. I requested a discount. there was none.

close to my purpose for being in Louisville.

Stayed in October 2022