Reviews of Holiday Inn Express Richmond - Midtown by IHG 3 stars
2000 Staples Mill Road, Richmond, VA 23230, United States
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewIt is amazing thank you
Everything it’s good time
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBed comfortable, ample breakfast, easy to get to places, free parking.
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewImmediately upon arrival, a fella who was part of maintenance, saw us unloading and went to get us a luggage rack on wheels. He was extremely friendly. It was clean and they had great coffee.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEveryone was very nice and friendly. Breakfast was great both mornings. The game room was a great feature and there were plenty of places to sit and relax.
At one point the elevator stopped working and had to take the stairs.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewComfy beds
Dirty room ,
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGym
Very filthy
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe hotel was okay. The staff were friendly, the room was nice. The floors and elevators were dirty. The parking lot seemed sketchy. Between the parking lot and the lobby I felt not great. The room was nice and my kids enjoyed the stay.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewVery nice, good spot a bit away from downtown
Sadly, one of the elevators were broken, so we were struggling a bit with crammed elevators or the elevator taking a bit of time to show up
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe location, lobby area. It’s perfect for sports teams. The beds and firm pillows were very comfortable.
The parking lot is definitely sketchy. Only one elevator worked and even that one was iffy.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewGreat breakfast and gym
Long wait for elevators
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe bed was really comfortable and the breakfast was good
The hot water barely worked in our room and the pool was closed and the pool was the main reason we picked this hotel
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewBabbbyy the bed was like a fluffy cloud! The room was clean. I had a great view. I really just enjoyed the entire stay.
I love biscuits and gravy and the biscuits were crunchy as a chip. The gravy didn't even make them soft so if they weren't overcooked I believe breakfast would've been a 10.
Porsha, We are happy you enjoyed your stay. Please come back and stay with us again whenever you are in Richmond, Virginia. Hillary Hardin-AGM
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewStaff was very friendly
Parking lot needs to be refreshed. You have a relatively new hotel and a terrible looking parking lot. The two don’t go together. Feels really dingy out there.
Craig, We are thrilled to know that you enjoyed your stay here at our property. Our management is aware of the parking lot. I am quiet sure they do have a plan in place for the update for the parking lot. We look forward to seeing you again in the future. Hillary Hardin-AGM
Craig, We are thrilled to know that you enjoyed your stay here at our property. Our management is aware of the parking lot. I am quiet sure they do have a plan in place for the update for the parking lot. We look forward to seeing you a… Show more