Reviews of Hilton Garden Inn Columbus-University Area 3 stars
3232 Olentangy River Road, Columbus, OH 43202, United States

Loading
Guests also reviewed these properties:
Gordes, France
Cala Ratjada, Spain
Batesville, United States
Koprivshtitsa, Bulgaria
Paris, France
Saitama, Japan
Redcliffe, Australia
Amsterdam, Netherlands
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewbreakfast okay, location good...close to Scottenstein Center where we went for comedy show
room had a weird smell
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewPricey
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewGreat good
Nothing
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewI had both breakfast and dinner and found them both delicious.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe cleanliness and how comfortable the beds were.
Na
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewEverything was great but......
.....the bathroom did not have a fan in it and the sink in the bathroom doesnt have hand soap just in the shower. Those are the only 2 things I didn't like
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewOur room was really clean and tidy! We loved the pool and had a comfy rest that we really needed.
Everything was amazing!
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in March 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe room was very clean and comfortable. Would 100% recommend and stay here again.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 April 2025 · Stayed in March 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewThis was a disaster. There was no indication when I made reservation that there was a cut off time for checking in. Yet I received message there was. Out arrival time was after that. This was a nonrefundable reservation, yet I had to have a room...ended up getting another room. $ wasted on this hotel.
Unclear and less than transparent information regarding checkin restrictions at point of booking
Good morning. This reservation was made on the same day as arrival, at that time you were sent a message of the check-in times directly from the booking site. We hold roooms until the night audit is ran, typically between 2-3 AM, then anyone that hasn't shown up gets put through as a no-show. This was done at 3:13AM. I'm sorry you all went to find another property but we were holding this reservation and awaiting your arrival. Someone is available at our front desk 24 hours a day for guest check-ins, requests, and assistance. Thank you and have a great day!
Good morning. This reservation was made on the same day as arrival, at that time you were sent a message of the check-in times directly from the booking site. We hold roooms until the night audit is ran, typically between 2-3 AM, then anyon… Show more