Reviews of Hilton Garden Inn Chattanooga Downtown 3 stars
311 Chestnut Street, Chattanooga, TN 37402, United States
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewBetter parking access.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewRoom was nice. Bedding nice. Bathroom nice. Felt clean
Keurig coffee maker didn’t work. Spoke with hotel manager shortly after checking in and was assured someone would bring us a replacement. That didn’t happen. Spoke with manager at 530 am was told I would have to wait till 7am when 1st shift arrives because she was the only person working. We had to leave early so we never got any coffee in our room. Also didn’t care for breakfast not included. Also didn’t care for the extra fees at check in.
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect. Walking distance to a lot of attractions.
My room door would stick and a personal preference of mine is that the shower water didn’t get hot enough. But it does get warm.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewStaff, comfort
No parking
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewgreat location
nothing!
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewNice location.
Had a problem parking. Had to go a block away to pay for parking because lot was full for hotel. People not staying at hotel parked there for an event center next door.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewNice place and easy accessible.
Like it
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewExcellent staff, room comfort and a great location! Highly recomended.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewStaff and customer service was exceptional! Also loved the location!
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in May 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewClean, updated rooms, friendly staff
Breakfast not included
Reviewed: 15 July 2025 · Stayed in April 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewMost hotels include breakfast. Not $16 per head and the parking was absolutely horrible. Staff was friendly, rooms were clean. Pool area needs a daily cleaning, I seen the saw ball of hair 3 days in a row beside the swimming pool.
Paying for breakfast and parking
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewStaff was excellent and place was very clean and food was amazing
Nothing. Everything was great.
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation, staff excellent and beds comfy. Loved the balcony too.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewStaff was excellent
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewFriendly staff Great location Comfy & clean rooms