Reviews of Hilton Anatole 4 stars
2201 Stemmons Freeway, Dallas, TX 75207, United States
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Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location is beautiful the resort is elegant there is so much to do. The jade waters are to live for the swim up bar is everything! It was truly an experience
I had to pay a deposit per room for the single reservation I had for 3 rooms so an additional $500 was held on my card that I called the resort to inquire of a deposit and was told the amount of the booking and one $150 deposit was to be held and this was not the case and was not accounted for . The breakfast with my reservation was prepaid and the policy states that children 9 and under eat for free . I was charged for 6 kids breakfast for those same children and found out last minute at payment time that the breakfasts I paid for on this reservation were only good for 2 adults not the 4 adults I was charged for
Reviewed: 12 August 2025 · Stayed in May 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewI loved Jade Waters and how relaxing the lazy river was. I also enjoyed SER restaurant and the shops in the hotel.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEverybody was super friendly
Food is very pricey
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewNo AC in our room the last night. Plus took so long for bell desk to come
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewOnly thing I was content about was the valet parking
The bathroom in the room was dirty, staff was rude multiple times
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewTHE HOTEL WAS HUGE WHICH REQUIRED A LOT OF WALKING. THE JADEWATERS WAS THE HIGHLIGHT OF OUR TRIP. FACILITIES WERE CLEAN AND MOST OF THE STAFF WAS SUPER FRIENDLY.
UPON CHECKOUT OF THE HOTEL MY HUSBAND AND I WERE PREPARING TO LEAVE THE PARKING LOT AND WE NOTICED THAT THE PARKING ATTENDANT USED HIS KEY CARD TO LET THE TWO VEHICLES AHEAD OF US OUT OF THE PARKING LOT BUT HE ASKED FOR OUR KEY CARD THAT WE DIDNT HAVE DUE TO CHECKOUT. WHEN ASKED WHY HE NEEDED OURS AND NOT THE OTHERS AHEAD OF US HE DID NOT GIVE A RESPONSE.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewWe loved the Jade Waters. Breakfast was awesome. The kids loved the glass elevators. We liked that there was a little bit of everything there. Definitely recommend and will be a returning customer in the future.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe staff were wonderful as was the art.
Rooms were pretty standard for such a nice place.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewEverything
Nothing