Reviews of Hampton Inn Times Square Central 3 stars
220 West 41st Street, New York, NY 10036, United States
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewSecurity at the front door the entire stay was fantastic. We were able to drop our luggage off and explore before the room was ready. The location is good overall.
I requested towels twice, and they were never delivered. I requested no room cleaning, and it was done anyway. The breakfast was standard hotel fare, which is just fine. The breakfast area is just not big enough to accommodate all guests. It was too crowded to enjoy, and people are just rude... especially in the morning. I picked my room on the app, but upon checking in, they had given it away to someone else. Our showerhead was old and hard to get hair rinsed out.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation
Breakfast
Dear József, Thank you for choosing to stay with us in Times Square! We are glad to hear that you found our Hampton Inn to be in a central location. However, we regret that our breakfast did not meet your expectations. We sincerely apologize for any inconvenience or disappointment this may have caused. We appreciate your feedback and hope to welcome you back soon for a flawless stay. Best, Jennifer Foti General Manager
Dear József, Thank you for choosing to stay with us in Times Square! We are glad to hear that you found our Hampton Inn to be in a central location. However, we regret that our breakfast did not meet your expectations. We sincerely apologiz… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI like everything about the hotel the location the friendly staff its walking dictance to everything, i already recommeand to framily and friends, and even myself you all will see me again.
Dear CTUMMMINGS, It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Jennifer Foti General Manager
Dear CTUMMMINGS, It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI love location and thevhreakfast was good . Everything is there when u need it.
Nothing. Evertrhing was on piont
Dear Yvonne, It's wonderful to hear from you! Thank you for choosing to stay with us during your visit to Times Square. We're glad to know you enjoyed our central location, delicious breakfast options, and prompt service. It was a pleasure hosting you, and we hope to be your preferred hotel whenever you're in the area. Best, Jennifer Foti General Manager
Dear Yvonne, It's wonderful to hear from you! Thank you for choosing to stay with us during your visit to Times Square. We're glad to know you enjoyed our central location, delicious breakfast options, and prompt service. It was a pleasure… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation, reception service, security, comfortable beds.
fighting for food at breakfast, poor organization of food queues
Dear Grzegorz, Your comfort is our top priority, so it's wonderful to know your stay was pleasant overall. We appreciate all your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we look forward to your return. Best, Jennifer Foti General Manager
Dear Grzegorz, Your comfort is our top priority, so it's wonderful to know your stay was pleasant overall. We appreciate all your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat stay
All was good
Dear tal, We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Thank you for staying with us, and we look forward to your return. Best, Jennifer Foti General Manager
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWelcome at reception by Naomi : smile and sincere wish to facilitate check in smootgly
Dear Ron, Thank you for your great review. Our associates are always ready to go above and beyond to make our guest's stay memorable. We will certainly let Naomi know how awesome she is and share your review with the rest of our team as well. Please come see us again soon! Best, Jennifer Foti General Manager
Dear Ron, Thank you for your great review. Our associates are always ready to go above and beyond to make our guest's stay memorable. We will certainly let Naomi know how awesome she is and share your review with the rest of our team as wel… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe most loved was the location of the hotel, Times square was just 5 mins walking distance. The hotel is renovated and was clean, staff is friendly and welcoming. I loved that it has secure access for elevators and entry after 10 pm. Overall very clean rooms and bathrooms. Breakfast was complimentary and it was decent, except the place to sit became little crowded during peak time.
Nothing much that we didn’t like, except during peak hours the elevator took really long to come. They have 3 elevators but still it took 5-9 mins for elevator to come during peak hours.
Dear Poonam, Thank you for sharing your genuine experience with us. We’re delighted to hear that you enjoyed our central and lively location, as well as our fresh hotel and attentive staff. However, we sincerely apologize for the malfunctioning elevators during your stay. Please understand that this is not reflective of our usual standards, and we will address this issue with our facilities team. Thank you for choosing to stay with us, and we hope to welcome you back soon. Best, Jennifer Foti General Manager
Dear Poonam, Thank you for sharing your genuine experience with us. We’re delighted to hear that you enjoyed our central and lively location, as well as our fresh hotel and attentive staff. However, we sincerely apologize for the malfunctio… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewExcellent location. So close to everything but not noisy in the least.
I was shocked by the amount of single use plastic used in this hotel. Everything at breakfast was disposable. At a time when we should all be making efforts to combat climate change, the hotel industry has a real responsibility to do its part. This hotel was deeply lacking in that respect. Please try to become a more sustainable hotel. I would not return for this reason. I did not find the breakfast very palatable either.
Dear Julia, I'm really sorry to hear that not everything during your stay was up to your expectations. We truly value your feedback, as it helps us improve our service. Thank you so much for choosing us, and we look forward to the opportunity to serve you even better next time! Sincerely, Jennifer Foti General Manager
Dear Julia, I'm really sorry to hear that not everything during your stay was up to your expectations. We truly value your feedback, as it helps us improve our service. Thank you so much for choosing us, and we look forward to the opportun… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything is perfect.
Dear Freklon, We build our brand on great service and experiences, as well as the hope that our guests will tell others about their awesome stay. Thank you so much for sharing this great review with other travelers to help get the word out that our Hyatt House is top-notch. Please come see us again soon. Best, Jennifer Foti General Manager
Dear Freklon, We build our brand on great service and experiences, as well as the hope that our guests will tell others about their awesome stay. Thank you so much for sharing this great review with other travelers to help get the word out … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation is central. Friendly staff. Very quiet
Small room, but that is to be expected in the middle of Times Square
Dear Tracey, We truly appreciate your thoughtful feedback! It’s gratifying to know the hotel’s convenient location, quiet atmosphere, and friendly staff enhanced your stay. Your compliments mean a great deal to us, and we hope you will return for another pleasant experience. Best, Jennifer Foti General Manager
Dear Tracey, We truly appreciate your thoughtful feedback! It’s gratifying to know the hotel’s convenient location, quiet atmosphere, and friendly staff enhanced your stay. Your compliments mean a great deal to us, and we hope you will retu… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation
Staff at front desk not helpful Rooms are made every one day Breakfast not good quality
Dear Paola, I'm sorry that you did not find us a good value and that our accommodations were not to your liking. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Jennifer Foti General Manager
Dear Paola, I'm sorry that you did not find us a good value and that our accommodations were not to your liking. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in May 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewThe location is perfect for getting around Manhattan via the subway. The station is literally on the corner from the hotel. Times Square is within walking distance. Great little pizza joint 3 doors down. The staff is so friendly and helpful. The room is more than big enough and the bed is extremely comfortable. They said the room would only be cleaned every other day, yet I had fresh towels and a spotless room daily. I have already recommended the hotel to friends traveling to Manhattan in the next few months.
The elevators take forever to get downstairs as we were only on the 8th floor. Also, seating for breakfast is limited.
Dear julie, Thank you for sharing your review and recommendation. We're pleased to hear that our spotless hotel, cheerful staff, and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Jennifer Foti General Manager
Dear julie, Thank you for sharing your review and recommendation. We're pleased to hear that our spotless hotel, cheerful staff, and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your fee… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good, could have had more variety on alternate days.
Rooms were smaller than expected but comfortable.
Dear Jagroop, While it was not perfect, I am happy to see that your stay was pleasant. Thank you so much for your valuable feedback and for choosing the Hampton Inn Manhattan/Times Square Central. We hope to welcome you back for a flawless experience in the future. Best, Jennifer Foti General Manager
Dear Jagroop, While it was not perfect, I am happy to see that your stay was pleasant. Thank you so much for your valuable feedback and for choosing the Hampton Inn Manhattan/Times Square Central. We hope to welcome you back for a flawless … Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified review