The renovations happening. Some furnishings weren’t the cleanest/ nicest/ need updated.

Breakfast was satisfactory, lobby coffee was nice, staff was helpful.

Stayed in July 2025

I didn’t like the shampoo and conditioner. Mostly because there wasn’t none and when I asked for some I never got it.. which whatever lol. Everything else was great! Elevator was kind of scary, but that’s probably a me thing.

Good area. Nice. Newly renovated. Loved the TV lol

Stayed in July 2025

No real updates to the rooms

Good locations

Stayed in June 2025

The bathroom wasn’t clean. There was a hair in the tub and an old dried contact on the floor.

Staff was friendly and the location was convenient to the venue we were going to

Stayed in June 2025

The breakfast was disappointing. We always book hotels with free breakfast because we fill up before heading out for the day. The pickings were very low. The omelets were western style only- not everyone eats eggs with peppers and onions. There was NO oatmeal as advertised and the coffee was empty for the entire time were down for breakfast.

The newly renovated room was excellent! The bed was so comfortable.

Stayed in June 2025

The price could be better

Breakfast was great: good variety, fresh fruits, tasty omelet!!!! Room size was good and comfortable

Stayed in June 2025

room needed upgraded, hole in carpet.

staff at front desk was very helpful and polite, they smiled!

Stayed in May 2025

N/A

The breakfast was great. I was wishing when I left that I could have taken some with me. Kitchen staff was so nice. The staff at front desk. Especially a young woman who was expecting a baby. She was so much help to me to get my transportation to the bus station. I am so appreciative of her and that Lyft driver. Thank you Thank you

Stayed in April 2025

One out of five days my room was not clean. I expected to be done when I came back after day of work.

The hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout. the breakfast had enough options for different tastes, in my case a healthy I had a couple of options.

Stayed in April 2025

Ventilation was not the best (the hotel was under some remodeling which may have added dust). The breakfast has room for improvement.

Parking was good, as well as the location if you are visiting the UC campus. Staff was friendly and accomodating.

Stayed in March 2025

Under renovation, amenities are old, room has odd smell

Location close to the university and zoo, free breakfast and parking

Stayed in March 2025

Pool was closed and shuts down at 8pm

Our room and bathroom was clean.

Stayed in March 2025

I booked with Booking.com and when I got there I asked for a discount as my grandson was at Cincinnati Childrens hospital. They couldn't give me a discount so the total was 465.oo

Room was spacious and clean

Stayed in March 2025

Breakfast was decent and was kept full and topped up.

Stayed in February 2025

With the price you’re paying, the parking should be included. Had to pay extra to park.

Very clean and comfortable.

Stayed in February 2025

The blind in my room was broken, as was the tv remote. The blind didn’t impede my stay at all so that was fine, and the staff did their best to find me a working remote control in a timely manner though it seems like something that should have been checked before they rented the room out. I also traveled with my 10 yr old 25 lb dog who caused no mess or additional trouble at all, so I wasn’t happy with having to pay $50 per night for her. I don’t understand why there isn’t as single flat fee for the duration of my stay plus my credit card for incidentals in case she caused damage in some way. Unfortunately as much I liked the hotel, I won’t be staying again because of how much it cost to have my dog with me.

The staff I encountered was very friendly. The room was clean and had everything I needed. The gym was sufficient.

Stayed in January 2025

Comfortable room, clean and very nice staff

Stayed in December 2024

The staff person at checkout on Christmas morning was kind of standoffish/cold and was listening to a crime show loudly and you could hear it in the lobby about some kinda murder. It destroyed the Christmas cheer at checkout as a result Make sure to keep water at the breakfast area for those who need it.

Nice and clean! Great location! Kind staff! Love the waffles at breakfast.

Stayed in December 2024

The ice machine didn't work on the 4th floor had to go down staris to get ice.

It was clean and the staff was nice

Stayed in November 2024

I just didn't like that when booking I'm shown the price. Get there and it's higher but some charges come off. That warning would have been nice to know when getting there.

Like their little business center of food. We didn't choose to eat out bc it was late. So it came in handy

Stayed in November 2024

The carpet and fixtures throughout the hotel were worn and dated.

The king suite was a nice size. The staff was receptive to any requests. The hotel is in a very good area.

Stayed in November 2024

The people next door to us was very loud, talking/yelling and slamming doors. Kept us up most of the night.

Very clean and great location. Staff super friendly.

Stayed in November 2024

Ice machine was broken on the 4th floor during the whole stay, for some reason the TV remote would not allow you to go backwards to channels, only forwards.

Staff was really nice and helpful. Waffles and oatmeal were good. Restaurants were close by the hotel.

Stayed in October 2024

The bed was too hard. Some of the desk staff were self absorbed.

David was very attentive! The facility was clean!

Stayed in October 2024