Reviews of Hampton Inn Provo 3 stars

Location. Food near by. Friendly staff. Electric Vehicle charger. Fairly clean.

No dog poop bags, Elevator was slow and unusual noises. Breakfast was cheap. Should include bacon.

Currently under renovation.

The location was good right off the Interstate and there were many businesses all around.

On check-in, the front desk person was nice but seemed a little overwhelmed due to having to hunt down a trash can for someone's room. In the room, we were given an ADA accessible room where for some reason the bathroom door was on a spring to close by itself. I didn't like this as the bathroom got hot and I had to prop the door open.My husband dripped some water on the bathroom floor and when he went to wipe it up, using a washcloth, the cloth came back absolutely black. When I tried to shower the next morning, the water never got even lukewarm. Later on it did, but by then I was already dressed to leave. When I informed the desk clerk at checkout, she brushed it off as there had been some construction. She then made a snapping motion with her hand, as if she was plucking a mosquito out of the air, twice, and said she would let management know. No apology, so empathy.

Breakfast was good. Personnel were pleasant. Was happy that cold use Hilton App for check-in.

First off whole first floor was under construction was not mentioned in reservation process or in my two phone calls with the staff before arriving. Our toilet in the room would flush but not drain. The electrical outlet in the bathroom had no power. Minimal parking for the three hotels, and with the construction only the ends of the property available for entrance it left a very long trek for carrying baggage. Lastly, I booked this room through booking.com since it was about $50 dollar cheaper than offered on Hilton Ap, and then Hilton matched the price a day or two later. As a Hilton Honors member this was disturbing.

Rooms were very clean and comfortable. The staff was very welcoming and attentive despite the lobby and guest open areas being renovated.

We were unaware when booking our hotel the lobby and guest areas were in the process of being remodeled. The guest rooms have already been renovated and look amazing.

The room price was decent for a party of three.

They could have offered a better variety of breakfast items. The gravy had a strange taste.

The food was cold and the area including the tables and chairs was very dirty

Staff very helpful as usual.

Renovation. Did have room near stairs as I’m 85.

LOCATION - WAS CLOSE TO EVERYTHING

Nice stop on drive through Salt Lake. Close to university and restaurants.

Toilet in my room would fill up the tank of water even though it wasn’t being flushed and it was very loud. Skylar at front desk was very accommodating and friendly. Overall a nice stay.

Pool was not crowded and staff friendly.

Construction and weird smell I. Elevator.

My brother fell out of a slippy bath, cut his head and was concussed. The staff did not apologise, suggesting it was his fault for not asking for a mat. Its absence was explained by “ guests steal them” Skyler, the desk clerk did not apologise. My brother had to go to a pharmacy to get the wound dressed.

All of it. The suggestion of Ruby River for supper that night, excellent.

Staff was amazing.

Beds were too hard and uncomfortable. Weird electric noise going off and on all night