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Reviews of Hampton Inn Birmingham/Mountain Brook 3 stars

2731 US Highway 280 South, Birmingham, AL 35223, United States

#77 of 101 hotels in Birmingham

Guests' Choice

Review score

Based on 254 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    6.4

  • Staff

    8.1

  • Value for money

    6.7

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 25 June 2025

    5.0
    Staff is great, condition of the room was undesirable.
    • Leisure trip
    • Couple
    • Queen Room with Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was significant water damage in the ceiling of the bathroom, significant wear and tear in the entry, there was a bunch of cords tangled together between the bed and sided table, and the wall lamp was detaching from the wall.

    Looks great on the outside and the lobby was clean. I really enjoyed the breakfast area and the young man was very helpful showing me how to use the waffle iron. The staff were very friendly and professional.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Na

    Nice

    Stayed in May 2025

  • Reviewed: 22 May 2025

    5.0
    Decent enough for a quick trip.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I wish I’d known the property was going through renovation before booking. We had to move rooms because of a plumbing issue, but experienced additional electrical and plumbing issues while there.

    The staff was very friendly and accommodating.

    Stayed in May 2025

  • Reviewed: 30 April 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    All was good

    I really liked the staff, breakfast and cleanness

    Stayed in April 2025

  • Reviewed: 13 April 2025

    7.0
    Overall Fine and Good! Great Staff!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff were all wonderful 😊 The pillows were terrible. The sheets were a little itchy. Still had a nice time!

    Stayed in April 2025

  • Reviewed: 18 November 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Only 1 elevator was working. Hotel is older and needs some updates.

    Close to Legacy Arena without all the traffic. Nice hot breakfast. Staff was very friendly and greeted every time I walked by. Beds were comfy.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    6.0
    Not as good as it has been in the past at this motle.
    • Leisure trip
    • Couple
    • Queen Room with Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 1 night

    The room had a very musty smell when we got there. They moved us to a room across the hall. There was no coffee pot, telephone or clock, They brought these to us, and we tried to set the clock and could not. One of the workers came and tried to set it and could not. He brought another clock and set it for us. We have stayed at this motel on several occasions and never run into any problems. The people working the desk were new to us so that might have been part of the problem.

    The breakfast was very good.

    Stayed in November 2024

  • Reviewed: 30 September 2024

    7.0
    Good place to hang your head for a night
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was fine. No local restaurant options

    Value for money

    Stayed in September 2024

  • Reviewed: 13 July 2024

    7.0
    Great
    • Leisure trip
    • Group
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it was very nice

    Stayed in July 2024

  • Reviewed: 27 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Old and very small

    Location

    Stayed in June 2024

  • Reviewed: 27 June 2024

    5.0
    I hated it so much. I can’t believe I paid $200 to stay here for a single night.
    • Business trip
    • Solo traveller
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room smelled musty, housekeeping ignored the do not disturb sign at 9am, tv screen was damaged, breakfast options consisted of generic fruity pebbles, warm milk, gross egg muffins, and sausage links that were tinted purple?

    Bed was comfortable, lobby staff was great

    Stayed in June 2024

  • Reviewed: 21 May 2024

    5.0
    sorry, I already wrote a brief summary of my stay in the paragraph above.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    no key due to transformer down . had to be escorted to our room every time we left . I know it wasn’t their fault, but maybe some kind of discount. It cost way too much to stay there with no key and the hotel needs to be remodeled especially since there’s a new hotel moving across from them the carpet is terrible and it’s never vacuumed. It needs to be painted. Just the age of the building makes it look dirty. They were always out of coffee in the waiting area. I travel back-and-forth to Birmingham quite often and I’ve been looking for a nice hotel that doesn’t cost a lot so far I have not been successful although your hotel is the best location so far if only you could clean it up a bit. also, there was maintenance people in the hallway and inside the roof trying to fix the Wi-Fi. It was not a great weekend there as far as being relaxed.

    location . breakfast.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    Would stay again
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 1 night

    no microwave in room-thought I booked a handicap room w/ king bed but on arrival found out it didn't exist.Handicap is a safety precaution not complete necessity YET but need higher toilets and shower chair(see above)

    reasonable price for location/ breakfast/bed comfortable.Suggestion:Would be great to keep portable shower chair available on request(see comment below)

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    OK
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs better lighting in bathroom for makeup.

    Convenient location

    Stayed in May 2024

  • Reviewed: 1 April 2024

    5.0
    Okay but not really worth the price
    • Leisure trip
    • Couple
    • Queen Room with Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It’s showing its age

    Location

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    A very pleasant weekend.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Discovered upon arrival that the hotel was in remodel mode. Some of our teammates and their Mom's got rooms that had not been remodeled yet and were very disappointed, one even changed hotels. Would have been nice to know that before booking.

    Our room was quiet, clean and comfortable.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    6.0
    We enjoyed it for the most part
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Need coffee in the lobby at all times,the coffee makers in the rooms don't make good coffee.Need hair dryers in the rooms

    Mostly ok but no hair dryer, breakfast was very good ! Staff friendly.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    6.0
    It was okay, a little under par for Hampton Inn standards in my opinion.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Study - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lumpy mattress, conditioner bottle needed refilling, bathroom door did not latch

    Location

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    Its was good
    • Leisure trip
    • Group
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It could use a few updates. The rooms.

    Breakfast good Location is perfect

    Stayed in March 2024

  • Reviewed: 10 March 2024

    6.0
    Overall it was a good place to stay.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was vert small.

    Didn't eat breakfast, and location was great.

    Stayed in March 2024

  • Reviewed: 16 February 2024

    5.0
    Location good facility in ill repair
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Interior is in poor shape

    Old facility. Goodwill would not take the furniture so bad.

    Stayed in February 2024

  • Reviewed: 27 January 2024

    6.0
    My stay was good, but for being a Hilton corporation, the facilities could’ve been a little bit cleaner as far as the ca
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property on the outside was clean on the inside the carpets need replacing they were filthy. The room needed a paint job. The walls were dirty, and the carpet was dirty.

    Close to restaurants

    Stayed in January 2024

  • Reviewed: 26 December 2023

    5.0
    Ok
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Someone left ac set on 62 degrees. Our room was freeeeezing

    Stayed in December 2023

  • Reviewed: 26 October 2023

    7.0
    It was okay.
    • Business trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The walls were dirty. The bed was not very comfortable. We were put right next to the elevator.

    It was not expensive and located right where I needed to be.

    Stayed in October 2023

Showing 1 – 25

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