Reviews of Guest Inn Pigeon Forge 2 stars
202 Emert Street, Pigeon Forge, TN 37863, United States
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe room had an odor and the bedding had seen better days
Dear Anonymous, Thank you for sharing your feedback with us. We are sorry to hear about the odor and bedding concerns during your stay, and we appreciate you bringing this to our attention. Your comments will help us improve the guest experience moving forward. Sincerely, Mary Guest Relation Manager.
Dear Anonymous, Thank you for sharing your feedback with us. We are sorry to hear about the odor and bedding concerns during your stay, and we appreciate you bringing this to our attention. Your comments will help us improve the guest expe… Show more
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClean room, helpful staff, close to attractions.
No breakfast.
Dear Druga, Thank you for sharing your feedback with us. We are glad you enjoyed the clean room, helpful staff, and convenient location, but we’re sorry breakfast was not available. Your comments are appreciated, and we look forward to making your next stay even better. Sincerely, Mary Guest Relation Manager.
Dear Druga, Thank you for sharing your feedback with us. We are glad you enjoyed the clean room, helpful staff, and convenient location, but we’re sorry breakfast was not available. Your comments are appreciated, and we look forward to ma… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
The floor was so unlevel it was like walking in a fun house and the beds were very uncomfortable walls super thin could hear everything
Dear Ashley, Thank you for sharing your feedback with us. We are sorry to hear about the concerns with the room comfort, noise, and flooring during your stay. Your input is valuable, and we’ll work on these improvements to provide a better guest experience in the future. Sincerely, Mary Guest Relation Manager.
Dear Ashley, Thank you for sharing your feedback with us. We are sorry to hear about the concerns with the room comfort, noise, and flooring during your stay. Your input is valuable, and we’ll work on these improvements to provide a better… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation was good, close to everything
No ice available. Soap and shampoo, low quality. No conditioner available. Pillows were flat.
Hello Michael, Thank you for sharing your feedback with us. We are glad you enjoyed the convenient location, and we’re sorry to hear about the issues with amenities and comfort. Your comments help us improve, and we look forward to providing you with a better stay next time. Sincerely, Mary Guest Relation Manager.
Hello Michael, Thank you for sharing your feedback with us. We are glad you enjoyed the convenient location, and we’re sorry to hear about the issues with amenities and comfort. Your comments help us improve, and we look forward to providi… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewConvenient location. Staff was extremely friendly & helpful. Sweet lady at the front desk was the only reason for the score.
View of a concrete wall. Room was cool but musty & humid. We had to change rooms after it rained and got the carpet wet. Clean & tidy at first glance. Bathroom was very small. Water damage is visible above the shower head and along the bathroom wall.
Hello Amy, Thank you for sharing your feedback with us. We are glad to hear that you found our staff friendly and helpful, but we apologize for the issues you encountered with your room. Your comments regarding the musty smell, water damage, and room view are important to us, and we will address them with our maintenance team. We appreciate your input as we strive to improve our hotel experience for all guests. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Mary Guest Relation Manager.
Hello Amy, Thank you for sharing your feedback with us. We are glad to hear that you found our staff friendly and helpful, but we apologize for the issues you encountered with your room. Your comments regarding the musty smell, water dam… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewRoom still needs a dehumidifier. Room has a musty smell now from the dampness in the room. I will have to remember next time not to get this room again. It causes me sore throat and ear aches from the dampness.
Hello Cheri, Thank you for sharing your feedback with us. We are sorry to hear about the musty smell and dampness in your room, and we appreciate you bringing this to our attention. Your comfort is important to us, and we will address this issue to ensure a better experience for future guests. Sincerely, Mary Guest Relation Manager.
Hello Cheri, Thank you for sharing your feedback with us. We are sorry to hear about the musty smell and dampness in your room, and we appreciate you bringing this to our attention. Your comfort is important to us, and we will address this… Show more
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewThere were no breakfast
There were no breakfast
Dear Luster, Thank you for sharing your feedback with us. We are glad to hear that your stay was good, but we apologize for the inconvenience regarding the breakfast not being available as advertised. Your comments will help us improve our communication and services for future guests. Sincerely, Mary Guest Relation Manager.
Dear Luster, Thank you for sharing your feedback with us. We are glad to hear that your stay was good, but we apologize for the inconvenience regarding the breakfast not being available as advertised. Your comments will help us improve our… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe hotel was awesome! However we checked in took a 2 hour nap. Went to eat at Golden Coral fixed our plates my husbands Blood Pressure went up to stroke level had to leave the restaurant. Go check out of the hotel after everything was paid Travel back to Birmingham AL to UAB St Vincent's Hospital.
Having to check out after 3 hours.
Dear Glenda, Thank you for sharing your feedback with us. We are truly sorry to hear about your unexpected situation and hope your husband is doing much better now. We appreciate you choosing to stay with us and look forward to welcoming you back for a more relaxing experience in the future. Sincerely, Mary Guest Relation Manager.
Dear Glenda, Thank you for sharing your feedback with us. We are truly sorry to hear about your unexpected situation and hope your husband is doing much better now. We appreciate you choosing to stay with us and look forward to welcoming… Show more
Reviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewGreat
Hello Harteau, Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us. We are delighted to hear you had a great stay at Guest Inn Pigeon Forge. We appreciate your support and look forward to welcoming you back for another enjoyable visit! Sincerely, Mary Guest Relation Manager.
Hello Harteau, Thank you for choosing to stay with us at Guest Inn Pigeon Forge located at 202 Emert St, Pigeon Forge, TN 37863, United States. We appreciate you taking the time to share your feedback with us. We are delighted to hear yo… Show more