Shower/ bath needs updating

Location great to see sun rise and sun set at the canyon

Stayed in August 2025

Air conditioning is very noisy, bed not comfortable. Everything is old.

Nice staff, the restaurant of the hotel is good. Coffee machine and fridge in the room.

Stayed in August 2025

The restaurant was very good. The food was excellent and great value.

Stayed in August 2025

The room is very tiny, it feels like they tried to fit in everything they could in one room so not much space to move around. And as in most of the places no lights on the ceiling, it's fine for the night but I'd prefer to have more lights during the day.

The place was nice, it was a very interesting experience starting from check in. Be prepared to get suprised by the new tech from the company. The room was very authentic. An interesting place to stay in, definitely different from other places Ive visited before.

Stayed in August 2025

The main light in our room was not working. The fire alarm outside our room kept beeping - needed a change of battery- but we slept through it without trouble. Did not change the bed during our whole stay. Breakfast not included - you need to pay for it at their restaurant

Lovely staff - everyone was so nice! If you have a car the location is good and easily accessible (a half hour drive to the South Rim of the Grand Canyon).

Stayed in August 2025

The check-in process via computer kiosk was weird and unnecessary. It would be fine for a late check-in (after 10pm), but completely silly when there was a person at the front desk during the day/evening. The representative was polite but it felt really impersonal. The fridge did not work. There was no microwave. The USB ports on the table lamps were partially functional as only 1 of the 4 total ports worked. There was mold in the bathroom behind the door along the door jamb. The ceiling fire/smoke alarm was open with no battery. The toilet flushed slowly. The pillows were too thick for sleeping. They worked great for sitting up in the bed but not for sleeping.

The size of the room was great. It was unexpectedly spacious, with nice decor. The beds were comfortable with clean bedding. There were enough clean, decent-sized towels. The bathroom was small but functional and was supplied with soap and shampoo. Overall the room was clean and smelled clean. The wall outlets and TV worked (but limited channels.) The pool area was clean (we didn't swim though.) lots of outdoor seating for enjoying the cool morning and a coffee. The Keurig style coffee maker worked fine. Coffee, cups, and creamer/sugar we're provided. The restaurant food and service were good. We ordered burgers and chicken fried steak. The food was hot and fresh. The server was attentive. The Chevron station next door was clean and had adequate supplies. The staff was friendly. Overall, we liked our stay. It was really affordable and only 20 minutes from the Grand Canyon South Rim entrance.

Stayed in August 2025

Air condition was super loud and old.

As expected. Fair value for the money. Very friendly staff.

Stayed in August 2025

Very small room at the Motel down the road. No fridge. Under the bed needed a good vacuum. We are allergic to dust so hay fever all round. The TV remote did not work. Small options for eating in town but the Inn has a restaurant with large servings. The chef would not fry steaks we had and could not keep because the Motel had no fridge. However, they were able to give us ice.

Not too far from the Grand Canyon. 20 min drive. Restaurant good and Juan the matre de was great.

Stayed in August 2025

No customer service on the morning.

Just need service garden and parking

Stayed in July 2025

First room was quite dirty and also a 2nd floor room was requested and it was on the 1st. 2nd room was clean but the bathroom room needed repairs. There was alot of grout missing from the floor creating loose tile and the toilet was loose on the flange. The water in the tub would not shut completely off.

The woman at the front desk was very helpful and pleasant

Stayed in August 2025

AI check-in/check-out person trying to engage with me every time I opened the door, meanwhile this AI person is probably thousands of miles away. Also, the window AC unit was LOUD as hell!!! Other hotels are closer to the park entrance, but the other hotels are much more expensive for this reason

Simplicity and easy to find

Stayed in July 2025

We booked an extra bed which was confirmed but then was not in the room. We tried the front office 2 times and they said they would send it but it never turned up.

The location was great. The room itself was very nice.

Stayed in July 2025

Did not like virtual check in process. Had to go to restaurant for ice but they were nice about getting it for us

Room was comfortable, clean and easy to get our bags to

Stayed in July 2025

Weird checin procedure via kiosk. Unable to access pool, ice maker, vending machines because no actual staff at front desk. Very weird experience.

Price was good.

Stayed in July 2025

Basi

Stayed in May 2025

The windows was broken in the room when I got there, only discovered next morning when I pulled the curtains back

Room was spacious and cozy, ac worked great

Stayed in July 2025

They have a remote check in kiosk that connects you to someone in India at a call center. It took over 30 minutes to check in after already having reserved a room on line and paid. The young person that I was connected to was too busy talking to someone else in the call center and muting the conversation and would just complain that the computer was working slow. Then when we finally get to the room on the second floor, with no elevator, the AC unit sounded like it had a monkey with a hammer in it.

The room was a good size, clean and comfortable. The shower was good and hot with great water pressure. The bed was comfortable.

Stayed in July 2025

No ice machine on site

Good location

Stayed in July 2025

There are 2 buildings and they didn’t update us that we would stay in the other one that is a bit further and not in the main facility where the restaurant is.

The room was simple and nothing more than that.. was clean and its about 30 mins from the entrance to the canyon. Lots of parking

Stayed in April 2025

After we left the hotel, I realized I left my bose headphones that value at $350 there. I called 3 times and talked to different people. Never got them back. A worker must have stolen them!

Stayed in July 2025

The restroom needs more cleaning. The toilet is stained.

The check in experience was good and fast, decent spacious room, a good value near national park

Stayed in July 2025

Our 2nd floor room took a while to cool down, especially with the western exposure. It would be nice to have sheers on the windows in addition to blackout curtains so you could have light but also nside privacy.

It was quiet, the room was neat & clean, nice towels, friendly staff, great price!

Stayed in July 2025

Locations

Stayed in July 2025

Located

Stayed in July 2025