Reviews of Golden Nugget Biloxi 4 stars

We liked the location.

First three nights the guest next to us were loud and arguing. We were there for six days and housekeeping staff did not ask or offer service.

Convenience

No microwave or fridge in room . No TV guide

Absolutely nothing!!

We experienced a very bad stay. The front desk was rude, we arrived 40 minutes early, had to wait so we wouldn't be charged an early check-in fee, The Desk does not provide a cart for your luggage, you can use their services, or park and use 2 different elevators to get from the ground floor tobthe 2nd floor, then walk down a long hall to the next elevator that then will take you to whatever floor. Of course, not one employee gave you that information. I left our door cracked while I went to get ice from just down the hall, housekeeping walked in the room on my husband while he was changing, the next day husband went to get ice and when I walked out of bathroom another housekeeper opened my door, we wasnt to check out until the next day, so im not sure why they kept coming into our room. We went to get our player cards we had no idea that the Golden Nugget had taken over the old Isle Capri, so they wouldn't do a new account so we didn't get any new player promotions, because we had visited Isle Capri in (2008) 17 years ago!!!!! We will never return. This is a brief bad experience we had! There was several other incidents!!!!

All good

Neighbor to pound with TV and slams door

I didn't know the refrigerator was not in the rooms. That eas a bummer.

Nice place. Clean. Good value

Nothing to complain about

Very clean and staff was professional and friendly

No microwave nor mini fridge in the rooms and the pool wasn’t open for use

Everyone was nice

The TV would not turn off on our last night we had to lesve it on which caused less sleep !!!!!

The location was great, I enjoyed the pool and love bubba gump restaurant . Our room was very comfortable and had a lovely view. I love the late check out.

No food Buffett. Staff was unfriendly.

Room was very spacious. We had a very nice view of the water, overlooking the front of the hotel. The fact that we were at a casino and didn’t have to leave to eat was also convenient. The choices for food was pretty decent and prices were not bad. At least one of them stayed open pretty late as well.

The room was super dusty and could have been a bit cleaner. Dust was flying off the lamp shade and headboard which was unsettling Our soap dispenser was empty for the entire trip and never refilled. The jacuzzi tub could have been cleaner,as well. I had to wash it out before we used it. There were like 3 questionable stains on surfaces in the bathroom. This was disappointing given how much the room costs a night. You’d expect them to ensure that non of this would have been an issue. Seating at the pool was limited very limited and it got crowded pretty quickly. The pool itself is very shallow, which I was not aware of. I think maybe only 2-3 feet. So not very enjoyable, given that the pool was the main reason I wanted to stay at that particular hotel. Also, the entire first floor of the casino is pretty much saturated with smokers, which makes it difficult to enjoy.

Everything I loved everything

N/A

Comfortable beds, its very clean, convenient location

We thought we'd have a refrigerator but we didnt check beforehand. It would have been nice to keep drinks cold. We've not stayed at a hotel that doesn't have one.

Pool

No refrigerator in room

I was not comfortable for me and my kids