Reviews of GALLERY One - A DoubleTree Suites by Hilton Hotel 4 stars
2670 East Sunrise Boulevard, Fort Lauderdale, FL 33304-3206, United States
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClose to the beach and mall
Parking valet only 55 a night for cars and 100 for larger vehicles
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe beach is the best, but the hotel is a good place to stay in vacations.
everything
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewBreakfast was great. Staff was great. Everything was great.
Don’t change a thing
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLove the location.
The toilet
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewComfortable
No AC one night
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewEveryone was nice the cookies were delicious, I would definitely stay again.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewI didnt like anything. When I checked in the first room was dirty and the TV was broken. I was relocated to another room.and the room was dirty again and the sheets were stink. I called the front desk for them to send someone to at least change the sheets and it took an hour for them to send someone and night manager had a very nasty attitude.
Dirty room, smelly sheets and bad attitude from the Night Manager
Reviewed: 17 July 2025 · Stayed in May 2025
Verified reviewDear Ms. Donya Thank you for your recent stat at The GALLERYone. We thank you for your feedback and are happy to hear your stay was great. We hope to see you again sometime in the near future.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewLocation
Nothing
Dear Mr. Julio Thank you for your recent stat at The GALLERYone. We thank you for your feedback and are happy to hear your stay was great. We hope to see you again sometime in the near future.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewI didn’t like no having access to the ice machine. My key never worked. I did tell front desk but it still never worked after reprogramming.
Thank you for letting us know about your experience. We’re very sorry for the inconvenience caused by your key not working and the lack of access to the ice machine. It’s disappointing to hear that the issue wasn’t resolved despite your report to the front desk. We truly appreciate your patience and will share your feedback with our team to prevent this from happening again. We hope you’ll consider staying with us again so we can provide a smoother experience.
Thank you for letting us know about your experience. We’re very sorry for the inconvenience caused by your key not working and the lack of access to the ice machine. It’s disappointing to hear that the issue wasn’t resolved despite your rep… Show more
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewWhen I checked in Ericka had a very bad attitude telling me that I did not that booking which I did through booking.com hollered at my child for wanting pool sticks. Staff did not help us remove our luggage out of our room in our room found blood underneath the sink on a napkin in the bathroom. Also spilled all our dinner on the floor and allover My HusbanGucci thousand dollar sneakers didn’t even offer to clean or fix them Manager. Haven’t even reached out. This is the worst property ever sneakers was destroyed not including my children had no dinner. Also had me go up by myself on a roof deck to get something out of my car worst experience ever.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewIt’s a very nice hotel
Thank you so much! We're delighted to hear that you're enjoying the hotel. If there's anything else we can do to make your stay even more comfortable, please don't hesitate to let us know.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe hotel lobby was very nice.
The rooms were beat up looking. And the area Smelled like weed.
Thank you for your kind words! We're so glad you enjoyed your stay with us during such a special occasion. It's wonderful to hear that our team provided great customer service, we’ll be sure to pass along your compliments. We hope to welcome you back again soon, whether for another celebration or a relaxing getaway!
Thank you for your kind words! We're so glad you enjoyed your stay with us during such a special occasion. It's wonderful to hear that our team provided great customer service, we’ll be sure to pass along your compliments. We hope … Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe only thing good about the hotel is location if you’re not driving. If you have a vehicle there will be better options for accommodations.
The room attendant took out the trash the first time when she serviced the room, a guy made her come back to clean and changed sheets but when she did we found a used band aid in the bed.
Thank you for your feedback. We’re glad you appreciated our convenient location, though we’re sorry to hear that other aspects of your stay fell short of expectations. We sincerely apologize for the housekeeping oversight you described. Finding a used band aid in the bed is unacceptable, and we have shared this with our housekeeping team to ensure stricter attention to cleanliness moving forward. We also appreciate your comments regarding accommodations for guests with vehicles and will take them into consideration as we work to improve our guest experience. Thank you again for bringing these matters to our attention. We hope to have the opportunity to provide you with a much better stay in the future.
Thank you for your feedback. We’re glad you appreciated our convenient location, though we’re sorry to hear that other aspects of your stay fell short of expectations. We sincerely apologize for the housekeeping oversight you described. Fi… Show more