Reviews of Four Points by Sheraton Eastham Cape Cod 3 stars
3800 Route 6, Eastham, MA 02642, United States
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStayed here many times always great
Nothing
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe staff is wonderful. The pools are fabulous indoor and outdoor. Rooms are very clean.
Need a little updating none of the US ports in my room works so I couldn't charge my phone balcony. Lights didn't work.
Reviewed: 29 July 2025 · Stayed in May 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe morning breakfast waitress kept me returning every morning. She was verx efficient and friendly. The waffles were good. The fresh fruit bowl was wonderful.
The scrambled eggs every morning were sometimes cold and tasteless.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewDouble pools nice property + gym + rooms + great bar with staff. The only thing that would make it a 10 would be a jacuzzi
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewThe location is very centrally located and the room was very large and clean.
The bed and pillows were too soft and there were only two drawers to put clothes away in.
Reviewed: 7 April 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewEasy access to all the activities we planned
Nothing
Reviewed: 8 March 2025 · Stayed in February 2025
Verified reviewGreat location, extremely friendly staff, and when I brought up a concern after my stay, they "made it right"
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThe pool
The room location
Thank you for staying with us and for leaving this positive feedback. We do have rooms that don't adjoin to the pool area, those rooms are also a bit larger in size, feel free to request one of those rooms next time, we're always happy to help out! We appreciate your business and hope to see you again soon.
Thank you for staying with us and for leaving this positive feedback. We do have rooms that don't adjoin to the pool area, those rooms are also a bit larger in size, feel free to request one of those rooms next time, we're always h… Show more
Reviewed: 8 February 2025 · Stayed in January 2025
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewit would have been nice if there was a coffee/ tea station available in the lobby,especially since we were staying in the off-season in Cape Cod and a lot of things were closed
Thank you for sharing. Our coffee station is located at the far end of our lobby next to the restaurant. It is open during specific hours specified by Marriott. Unfortunately with so few rooms in house this time of the year, alot already goes to waste however, we will also always make you a pot upon request. We hope you were still able to enjoy your stay and sincerely apologize that we didn't meet your expectations. Please know that our staff stands ready to assist you upon your next visit and I am also at your disposal. Thank you for your business, we hope you'll consider staying with us again.
Thank you for sharing. Our coffee station is located at the far end of our lobby next to the restaurant. It is open during specific hours specified by Marriott. Unfortunately with so few rooms in house this time of the year, alot already… Show more
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewNot having 2 queen beds.
Hello thank you for leaving this information. We would like to discuss your stay further, would you please reach out to our General Manager by calling the hotel at 508-255-5000 and asking for Chris. Thank you.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewGood location
Thank you for staying with us, we value your business. Happy Holidays.
Reviewed: 15 December 2024 · Stayed in November 2024
Verified reviewThe place was clean enough, but the front desk staff (woman) was extremely rude. When we arrived, she never greeted us, stayed sitting in her chair. I knew it was early and did not expect to check in, so I told her we were here to us the restrooms, but we did have a reservation She immediately said,well you gave check in now. I replied to her, that I was aware of that and was not asking her to check in only where the restrooms were. All while she is still sitting in the chair, with a scowl on her face. My husband ended up finding the restrooms while I stood there. The gentleman to the right (staff member) asked me how was our trip down there. I answered him, thank you for asking. I asked him about nearby restaurants in the area and he told me about a couple. Meanwhile the woman was still sitting and at this point ignored me. Then she stated talking and said, oh your room is ready if you eat to check in now. I was surprised but of course said yes and proceeded to check in. She finally stood up and told me the room number etc. When I told her I didn't hear her because I'm hard of hearing, she rolled her eyes...I finished checking in at this time my husband returned and I thanked her and said to her"smile it'll go a long way and life is good". Not a you're welcome nothing.. she's very rude and cold. Not a good impression for your hotel.
Front desk staff
We are extremly upset to hear about your experience. This is not in line with our standards and is absolutely not acceptable. Please know that immediate action will be taken and that we take your feedback very seriously. Please call the hotel and ask for me so we may discuss your experience further. Thank you for this valuable information. Chris Flores General Manager
We are extremly upset to hear about your experience. This is not in line with our standards and is absolutely not acceptable. Please know that immediate action will be taken and that we take your feedback very seriously. Please call the … Show more
Reviewed: 7 November 2024 · Stayed in November 2024
Verified review