I bucking a pet friendly Hotel,they charged me $ 25.00 for small chihuahua, plus they promised morning breakfast, but what was the surprise, when you ask for breakfast the attendees say there is no breakfast.

The Building

Stayed in July 2025

Need receptacles for outside smoking area.

Location was very good. "Breakfast'??? Granola bars & coffee, tea, or hot chocolate. Previous stay at this facility was approx. 10 yrs. ago.

Stayed in March 2025

Even if your only staying 3 nights room service only comes every 12 days the front desk said. So basically there is no room service to change sheets and towel for 3 night stays.

N/a

Stayed in February 2025

Numerous little problems with room: fan in bathroom didn't work. lights flickered every time ac turned on and off. stuff like that. the hotel itself smelled bad, like old hotel and lots of weed. Weed smell everywhere. The provided "breakfast" was a pot of coffee.

The staff was very friendly and helpful. The air freshener in the room was very pleasant. The room itself was clean, although it wasn't in the best repair. The pool seemed nice although we didn't use it.

Stayed in October 2024

They offer breakfast, but we only received hot water and bad coffee. Tbe aisle of the floor was always full of papers and smell weird.

Bathroom of the room was clean

Stayed in August 2024

Bfast was nothing much The elevator made noise Not verry clean In 5 night not, once did we get any room cleanup The walkway not very tidy

Not much Well, there was a washing machine and dryer, once you had coins you could wash dirty clothes before the trip back home

Stayed in July 2024

Desk staff double charging guest for online reservations already made

Location

Stayed in July 2024

Desk staff double charging me for my reservations unwittingly

Location

Stayed in July 2024

The internet is the worst internet I’ve ever experienced. Don’t even bother paying for upgraded internet because it still doesn’t work. The pool was closed but no one told us that until we asked. The “breakfast” was individual wrapped muffins kept behind the front desk you have to ask for one. The hotel smells a little funny. My son puked in the elevator they handed me a towel to clean it up and told me to just throw the towel away. They never bothered trying to clean it up anymore than what I did. Staff was very short when you talk to them, the woman was the nicest.

I like that there was a kitchen, bathroom, 2 beds and a couch. They also offer kitchen supplies if needed.

Stayed in June 2024

Breakfast was not upto mark, only energy bars, muffins for Breakfast. Hot water temperature was very high for me due to which I wasn't able to bath with Hot water at all room light was very Dim. Room cleanliness was once after 2 weeks of completion of stay. This was not expected. Atleast once in a week the room should have got cleaned. Also for laundry service charges I didn't receive any Invoice Receipt niether it was added to Hotel Invoice. I had given feedback for all above points but I didn't receive any feedback from any one.

Breakfast was not upto mark, only energy bars, muffins for Breakfast. Hot water temperature was very high for me due to which I wasn't able to bath with Hot water at all room light was very Dim. Room cleanliness was once after 2 weeks of completion of stay. This was not expected. Atleast once in a week the room should have got cleaned. Also for laundry service charges I didn't receive any Invoice Receipt niether it was added to Hotel Invoice

Stayed in May 2024

We asked for two extra pillows and we were told there were none. The showerhead kept dripping water;we couldn’t turn it off completely. Consequently the floor got wet. I suggest you get that tightened. There was a party going on outside of our window at 4 am with the music cranked right up from their car. We were also attending the Miami Open men’s Semifinals and would’ve liked to watch Tennis before we went for the Friday night match. We were in room 122 and our friends were in 108. These issues were reported to the day staff on checkout and she said she would let her manager know.

The convenience of walking to the Chase Stadium and also the Cypress Creek Trirail station.

Stayed in March 2024

Trash everywhere especially where they had a sitting area for smokers. Was disgusting.

Convenient to where I need to go for an appointment

Stayed in January 2024

It is filthy. The elevator is even dirtier. I've complained and it's still filthy.

Staff Tiara specifically goes above and beyond. Others need additional training

Stayed in October 2023

Not cleaning the facility every day until you stay for more than 5 days

It's budget friendly and the staff are professional

Stayed in September 2023

The hallways were nasty, the room is not updated at all, the bathroom was falling apart just like the bed, trash was being displayed in the hallway I guess for the cleaners to come and pick them up but everything else was ok.

I like that there was good channels on the television

Stayed in July 2023

The pool was dirty full of leafs and trash

Nothing

Stayed in April 2023

Furniture is very old and outdated. Need to be renovated.

clean and staff was nice.

Stayed in February 2023

Sofa bed mattress old. Uncomfortable

Location

Stayed in January 2023

Everything

Everything

Stayed in July 2025

No breakfast no cup no pots no dish soap.no only thing was plate and spoons that's it. So all the suff I pay for NEVER GOT and they lock me out the room because a mix up with my booking very rude my little girl want to use the bathroom she did not aloud her to do so . So they kick me out to I leave and went somewhere else to stay for the rest of my family vacation. This is so poor I will NEVER BE BACK AND NO ONE I KNOW WILL BE STAYING THERE . ALL NEED TO REFUND ME ALL THE THINHS I PAY FOR AND NEVER GOT .add the price of breakfast. And the rest of suff don't not forget poor secivce.

Stayed in July 2025

First room they put me into had the weirdest smell an issue with the smoke detector that kept going off, then they put me in a room that had roaches all over the bathroom. I went down to the front desk to ask for a new room and suddenly the guy who was asking for money and a microwave outside the hotel was actually roaming around inside, shirtless and asking for a shower.

The only good thing about this place was the staff

Stayed in June 2025

N/a

N/a

Stayed in May 2025

N/a

Did not

Stayed in May 2025

Customer service was bad. The lobby was very dirty. Cigarettes 🚬 smoking. The room was not cleaned.

Customer service was bad. The lobby was very dirty. Cigarettes 🚬 smoking. The room was not cleaned.

Stayed in May 2025