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  5. Reviews of Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave

Reviews of Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave 2 stars

5851 N. Andrews Ave Ext., Fort Lauderdale, FL 33309, United States

#144 of 151 hotels in Fort Lauderdale

Guests' Choice

Review score

Based on 320 hotel reviews

5.1

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    6.0

  • Location

    6.4

  • Facilities

    5.6

  • Staff

    6.7

  • Value for money

    5.9

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 12 June 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I booked because it was close to my meeting next day morning; the lady who attended me in the reception She was not in a good attitude. I went up for breakfast in the reception and she said that no more breakfast every thing are gone at 8:45 am. And it was a mess the area of the coffee. And another lady ask her for Refill for Vanilla syrup And again they told us with Attitude it was nothing.

    On Saturday night when I arrived the lady on the reception She was so nice very kindness at all.

    Stayed in June 2025

  • Reviewed: 5 May 2025

    4.0
    Misleading photos, terrible room, and coffee pretending to be breakfast – avoid this place!
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The worst part was the misleading advertising—both about breakfast and the overall condition of the hotel. The photos make it look decent, but in reality, the place is run-down and badly maintained. It’s a clear case of hiding the truth behind flattering pictures.

    Room: The rooms were in very poor condition—old furniture, barely functional drawers, and flooring that looked awful from age. Our bed was a Queen size, but the mattress was extremely uncomfortable, sagging, and worn out. Breakfast: This was the most "interesting" part—they advertise breakfast, but all they offer is COFFEE. Don’t expect anything else. It’s misleading and borderline deceptive to even mention it. Clean: The rooms were cleaned, and at least there were enough towels. Overall: I wouldn’t recommend staying here. The information about the hotel is completely misleading—it’s an old building in desperate need of renovation.

    Stayed in May 2025

  • Reviewed: 24 March 2025

    5.0
    Could have been better !
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Some rooms are clearly old and not renovated .. others are when checking in it would be helpful to be informed of that . First room lacked chairs for the table .. and the diverter in the shower didn’t work ! Additionally Do not accept a room in the rear as it is bordered by the highway … there appears to be soundproofing but not enough

    There honestly wasn’t much .. better once requested a room change due to issues w/ the first room . All Made much better by the wonderful manager who compted our last night

    Stayed in March 2025

  • Reviewed: 1 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The tv was not working..

    Stayed in February 2025

  • Reviewed: 25 February 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was not as clean as they advertised. I couldn’t watch tv because there was no remote and the one they provided me was taped up and didn’t work so I watch Netflix on my phone. The lady I spoke to over the phone said she was going to bring me another remote but never showed up. They have a no smoking policy but people still smoking cigarettes in the balcony tossing them downstairs, it’s stink.

    The young man in the front desk was nice and the location was ok

    Stayed in February 2025

  • Reviewed: 24 February 2025

    5.0
    Even the staff thinks that place is a challenge.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast as advertised..card access to the room was challenging.

    What breakfast? That would be nice

    Stayed in February 2025

  • Reviewed: 13 December 2024

    5.0
    It is okay to stay there for just one night.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The so called breakfast was just coffee and cheap muffins. There was no breakfast lounge. The "office" was a just tiny counter.

    I like the pillows and the mattress. They are clean and comfortable. The neighborhood seemed to be quiet and safe.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    5.0
    Not what I expected.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room I was given had a musty smell, there was water dripping everywhere. I asked for a change in room and after telling me there was no more room and coming to spray the room, the attendant finally changed the room. The second room was a little better but whatever cleaning products are being used they need to be changed.

    I didn’t take breakfast. The location was close to the airport so it was fine.

    Stayed in November 2024

  • Reviewed: 11 October 2024

    4.0
    Disappointing
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No smoking in rooms but the room was entirely filled with the scent of cigarettes and we saw 2 roaches when we turned the lights on. immediately was able to be refunded so I appreciate that from the hotel I guess LOL

    Stayed in October 2024

  • Reviewed: 25 August 2024

    5.0
    It was just ok
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Room not clean, broken light bulb left in socket, carpet is disgusting, moldy shower

    What breakfast

    Stayed in August 2024

  • Reviewed: 6 August 2024

    5.0
    For the price, it didn't meet expectations.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bedding and Pillows were not clean. The bathroom was not clean. And water stood in the tub when showering.

    Good location.

    Stayed in August 2024

  • Reviewed: 22 July 2024

    6.0
    It was okay
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They didn’t have any pots is pans and if you needed something you had to go downstairs to get everything

    It was duck off

    Stayed in July 2024

  • Reviewed: 21 July 2024

    5.0
    Not a bad place, the long stay guest needs to understand that's its a hotel and keep there area clea
    • Leisure trip
    • Solo traveller
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Check in was very unprofessional, there were two ladies having what look like a private conversation with the front desk agent. I was serve from the side while they stood in front of the male agent. He pull up the wrong reservation, I had a paid reservation for July 19th and was checking in on yhe 19th, he pull up the booked reservation for the 21st. He give me my key not even directing me to my room, I had to asked about the elevator, because the room was on the second floor. Get to the room, the shower dripping and want settle on the floor infront of the tub. I was moved to the first floor and he had no idea where that room was. I had to go on a scavenger hunt for the second time. Get to the room the guests from the room before my room, who are living there setting in front of my door. In front of the door was filthy and stayed that way even after I have spoken to another front desk agent about it. The fridge in the second room I was given was not working. I had to put my food in the freezer which was bearly cold. I must say that after informing the front desk agent about the fridge the fridge was change. More attention need to be paid to the hotel. The area is quiet, I felt safe being a lone female travel.

    Clean room

    Stayed in July 2024

  • Reviewed: 28 June 2024

    5.0
    Okay
    • Business trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Fix place let save money or free stay bad room

    Need up grade place bad

    Stayed in May 2024

  • Reviewed: 5 February 2024

    4.0
    The older black man should be managing this location!
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I think I said enough in the first paragraph.

    The room was clean and yes some where to sleep. Bathroom was also clean. No complaints about that, but if you are traveling and look at the website it’s very misleading. Some of the normal stuff people use to get ready for an outing… iron & HAIRDRYER were not there!😡 I want to add that the nicest older black man that worked there found everything I needed for me in my room. He had everything waiting for me at front desk when I got back that day!

    Stayed in February 2024

  • Reviewed: 29 November 2023

    5.0
    WAS SOMEWHAT OK , BED WAS COMFORTABLE , NOT ENOUGH PARKING , SOME SPACES HAD TRAILERS USING THEM
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    I DIDN'T LIKE ALL OF THE BROKEN LIGHT FIXTURES IN THE ROOM , THE ONLY LIGHT WAS THE FOYER CEILING LIGHT AND RANGR HOOD LIGHT , AND BATHROOM , NOT DESK OR FIXTURES ON THE NIGHTSTANDS

    THERE WAS SOMEONE HAIR IN THE TUB

    Stayed in November 2023

  • Reviewed: 27 November 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was made up with dirty sheets. When asked about housekeeping they told me to strip the bed and bring the sheets down to the front office, to be able to get new ones.

    Stayed in November 2023

  • Reviewed: 9 October 2023

    5.0
    I wouldn’t stay again
    • Business trip
    • Solo traveller
    • King Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Wasn’t clean enough, didn’t like the the hotel was missing things

    That it was in a good area

    Stayed in October 2023

  • Reviewed: 14 September 2023

    6.0
    It was decent. I would not stay or recommend
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was people walking around all time of the night. Guy smoking weed outside uncomfortable. Women offering other inappropriate services very scary. The parking is bad especially for women being that there homeless people walking around the neighborhood.

    The hotel was close to highway, had a 7-Eleven right across the street. The front desk lady was very pleasant and helpful.

    Stayed in September 2023

  • Reviewed: 20 August 2023

    4.0
    Not for short staying travelers. Facilities sub standard. Upgrade the rooms please!!!
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 14 nights

    The best thing there, the staff.. worked well, pleasant, helpful, understanding. However, the actual facilities were dirty and very unkept. Inside the room , some items outdated, old, broken, required changing immediately. No maid service until 2 weeks stay. No one collecting garbage or providing fresh linen. If you want you have to pay to get your room cleaned before the 2 weeks period, I am not a long staying guests. They should flag their guest accordingly in their PMS ( long stay, short stay, few days) and provide cleaning services. This facility should NOT BE SOLD to short staying travelers unless they are informed on what the hotel is also used for housing and tell their short-stay guest so we can select another property if we do not want to be in that situation . Who wants to pay almost $93 per night to be scared. I already paid in full so I did not know if I could cancel and get my funds back. I came from the Caribbean so I was not expecting this and although I was never threatened or hurt, I was not comfortable in this environment. Especially if I am paying to stay, it was not free. 14 nights!!! I was SCARED the 1st 4 days as anyone can see that it is used for persons who may be seeking housing and covered by government subsistence. Also some shady characters around as well ( they were not disrespectful or approaching though) . Kids running up and down, people sitting on chairs in the corridor. the corridors not scrubbed . My family and friends ensured I got into the room safely before driving off. I'm very disappointed in BOOKING.COM for having this as an option on their site. How do their evaluate properties to promote ??? There are 2 other Extended Stay Suites nearby ( wished I had known) that I would recommend rather than this one.

    Stayed in August 2023

  • Reviewed: 6 July 2023

    4.0
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 1 May 2023

    4.0
    I was not happy at all that my take on it.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the fact that the microwave in my room was not working, the bathroom sink was not working properly and the toilet was shaking every time I sit on it, over all the place need some work

    I can't comment on the brakefast because I didn't have any, the location is great but the elevator need some serious work also the hallway need to be clean . The hotel need to upgrade the furniture.

    Stayed in April 2023

  • Reviewed: 29 April 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room overall needs updating

    Stayed in February 2023

  • Reviewed: 24 April 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    Hotel is very dirty, inside and out

    Stayed in April 2023

Showing 1 – 25

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