The rooms were very must. It smelled moldy and you could smell it in the furniture and the bedding.

Hotel was clean and comfy.

Stayed in June 2025

Crystal the young lady at the front desk was very friendly and helpful. Entire staff was great.

Stayed in March 2025

Elevator needed an upgrade. Floor planks were coming loose and some were screwed down and looked unprofessional.

Breakfast area needs an upgrade. Looked old an worn.

Stayed in January 2025

our room was not cleaned for the entire three days we stayed.

i had an excellent stay at Fairfield. The problem i faced which is for the first time is that our room was not cleaned. other than that me and my partner have stayed here before and this hotel is one of our favorite places in San Antonio.

Stayed in January 2025

Too close the highway. Tub was a little dirty

Stayed in December 2024

Room amenities were a little dated. No lamps or fixtures with USB ports available. Thin walls, could hear next door loud guests with kids early in the morning and others out in the hallways.

Great location, clean property and comfortable bed.

Stayed in November 2024

The owner of this location may have his legitimate reasons. For this owner to unwillingly deny San Antonio locals to be a guest at this hotel. Sometimes, unforeseen circumstances can develop, and people may require a room to stay overnight. You need to change that policy because the owner made an exception and allowed me to stay, but still stand by guests with a San Antonio, Texas license can be denied. Which one is it? If you're having trouble with younger guests, I understand that with damages or negligence. You need to change that policy with your establishment.

The beds are absolutely comfortable, and it was tremendously quiet. It is very easy to check in. Peacefully comfortable

Stayed in October 2024

Clean

Stayed in October 2024

The allergens. Maybe it was just my room but there was a lot of allergens, pollen, slight dust. The room had me going into an asthma attack.

It was a quick and easy check in. The staff were nice and knowledgeable about some places around the area

Stayed in September 2024

The pool was ice cold. Room 326 door lock was very hard to open with card. Had to get help from a worker on how to open. The door lock is the problem.

Everything was great.

Stayed in June 2024

NA

Clean friendly staff

Stayed in February 2024

Everything

Stayed in February 2023

Television was not user friendly at first. A list of channels would help. Also instructions for getting out of analog and onto digital. No maid service the next morning. Would have liked refill of coffee basket and fresh towels.

Best breakfast at any place we've stayed. Loved the quiche! Loved the coffee! Your staff was so friendly. We appreciated the referral to local restaurants. Also thanks for putting our family members next door to us. That effort made the stay so much better!

Stayed in December 2022

The pool was cold and the noise in the room above us was too much

The beds we're very comfy and the breakfast was delicious!

Stayed in October 2022

The pool was not heated like it said and the hot tub was under renovations. The whole reason I booked there was for an indoor pool.

Price

Stayed in March 2025

Everything was peaceful. No complaints.

We like the location and the cleanliness and the friendliness of the staff.

Stayed in April 2025

There was nothing wrong with our stay.

Size of the room, bed was comfortable, breakfast had lots of variety.

Stayed in March 2025

I liked everything

Good service

Stayed in March 2025

When you try to take a shower , the steam will set off the fire alarm

Stayed in March 2025

Nothing. Just keep up the great work.

Everything was tip top.

Stayed in January 2025

Make it simple What I liked is the employees, the bed pillow the specious room size the 24/7 coffee availability, ample parking.

The room was specious size, the bed pillow was great the breakfast was okay however the low score is specially because the sofa bed was in a rotten condition and should be thrown out, the property needs to be updated if not the room rates should be slashed accordingly and finally Marriott should inspect this property thoroughly to ensure it meats their standard.

Stayed in December 2024

The door lock on my first room did not work so I had to move after the first night. Then the key cards were so sensitive that they kept getting “erased” so almost every time I left my room, I would have to go to the front desk to get a new key.

The staff was very welcoming and helpful

Stayed in July 2024

I didn't like that the workout room was out of oder also the hot tub was out of oder my room is only cleaned every other day

Location was great and breakfast was pretty good

Stayed in June 2024

Front desk service. Asked for handicapped room. Did not get it! MI

Stayed in May 2024