Reviews of Fairfield by Marriott Ruston 3 stars
1707 Roberta Avenue, Ruston, LA 71270, United States
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Reviewed: 20 August 2025 · Stayed in May 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewOnce I was moved to the room I originally reserved, I was pleased. The room was clean and comfortable.
I was originally given an accessible room, even though I reserved a King suite with a pull out couch. The accessible room only had a king bed and no chairs to sit in the room accept for the desk chair in which my spouse sat in while I sat on the bed. Also there was a party in the event room down the hall and it lasted up to 1 am in the morning. My first night was very unpleasant. The next morning after complaining to the attendant, she was very accommodating and moved me to a King suite. She was very apologetic and advised the event from the night before was only suppose to last until 9 pm. The hotel is around a lot of restaurants. It is also next to the highway and depending on which side of the hotel your room is on you can hear the traffic throughout the night. The hotel was clean.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewSausage and they need a waffle machine
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe updates and remodel going on. The breakfast was good as well as the staff.
In the midst of renovations and a few amenities did not work in the room.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 November 2024 · Stayed in November 2024
Verified reviewReviewed: 6 October 2024 · Stayed in October 2024
Verified reviewLocation was good. Staff was super friendly and accommodating. Quiet nights.
The only thing that i saw that could be improved on was the underside of the hot tub trim was moldy in areas.
Dear Allyson, Thank you for taking the time to share thoughts on your stay with other future potential guests.We appreciate your kind words about our staff and your peaceful stay. We are looking into the mildew concern.. we hope to have you back with us again soon!
Dear Allyson, Thank you for taking the time to share thoughts on your stay with other future potential guests.We appreciate your kind words about our staff and your peaceful stay. We are looking into the mildew concern.. we hope to have yo… Show more
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewLocation
The toilet didn’t seem clean. There was a sign in the bathroom about the toilet however, I feel like it should have been replaced if it’s been reported.
Dear TaJuana, Thank you for taking the time to share thoughts on your stay with future potential guests. We are thrilled your overall stay was solid. Some of our toilets have what they call hard-water stains. We have a 4th quarter renovation planned and our toilets will be replaced at that time. We hope to see you again soon! CK Givens Owner/GM
Dear TaJuana, Thank you for taking the time to share thoughts on your stay with future potential guests. We are thrilled your overall stay was solid. Some of our toilets have what they call hard-water stains. We have a 4th quarter renovati… Show more
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewReviewed: 27 July 2024 · Stayed in July 2024
Verified reviewThe staff was very kind and always cleaning. The hotel was a great value and smelled very good when you walked in the lobby. The only (small) issue was the 4th floor hallway was extremely hot however, the room was nice and cool. We would definitely recommend and be returning to this location while visiting our child who is Student at LA tech . This location is conveniently located within 5 minutes of LA Tech .
Dear Kristi, Thank you for sharing your thoughts on your stay with future potential guests. I am glad your overall stay was solid and am glad we provided convenience with our proximity to Tech. We hope to have you back with us again soon! CK Givens Owner/GM
Dear Kristi, Thank you for sharing your thoughts on your stay with future potential guests. I am glad your overall stay was solid and am glad we provided convenience with our proximity to Tech. We hope to have you back with us again soon! … Show more
Reviewed: 26 July 2024 · Stayed in July 2024
Verified reviewReviewed: 13 July 2024 · Stayed in July 2024
Verified reviewFriendly Staff and great breakfast
Dear Shannon, Thank you for taking the time to share thoughts on your stay with other potential guests. We are thrilled you had a solid stay, and hope you join us again soon! CK Givens Owner/GM
Reviewed: 4 July 2024 · Stayed in June 2024
Verified reviewReviewed: 26 June 2024 · Stayed in June 2024
Verified reviewThe staff was kind and friendly, breakfast was good and tasty, close to the I 20
There was some hairs in the bathroom, the sink had some stains, the toilet lid was worn should be replaced and it was making a loud and wear sound.
Dear Kimberly, Thank you for sharing your experience with future potential guests. We are thrilled you enjoyed interaction with our great staff. We are very fortunate to have such great associates. We are also happy you enjoyed our breakfast buffet and our proximity to I-20. I wanted to personally apologize for the inconvenience of the worn seat which we will be replacing and the way in which the bathroom was found. We have a scheduled meeting with the housekeeping department to go over policy and procedure. Please travel safely. CK Givens Owner/Gm
Dear Kimberly, Thank you for sharing your experience with future potential guests. We are thrilled you enjoyed interaction with our great staff. We are very fortunate to have such great associates. We are also happy you enjoyed our breakfa… Show more
Reviewed: 19 June 2024 · Stayed in June 2024
Verified reviewClean place with comfortable beds and a Happy hour.
Nothing
Dear Scott, Thank you for taking the time to share your quality experience with others. We are thrilled you enjoyed our happy hour, and appreciate your recognizing our efforts to keep the hotel clean and comfortable. We hope to see you again soon. CK Givens Owner/GM
Dear Scott, Thank you for taking the time to share your quality experience with others. We are thrilled you enjoyed our happy hour, and appreciate your recognizing our efforts to keep the hotel clean and comfortable. We hope to see you aga… Show more
Reviewed: 5 June 2024 · Stayed in April 2024
Verified reviewReviewed: 3 June 2024 · Stayed in May 2024
Verified reviewReviewed: 26 May 2024 · Stayed in April 2024
Verified reviewClean & very nice
Dear Ms. Ronald, Thank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience. We are thrilled you had a great stay, and hope to have you back with us again soon! CK Givens Owner/GM
Dear Ms. Ronald, Thank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible g… Show more
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewAwesome everything was good
Dear Reginald, We are thrilled you had an "awesome" stay. Thank you for taking the time to share your positive stay with others. We hope to have you back soon. CK Givens Owner/GM
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewExceeded my expectations.
Dear Leonard, Thank you for taking the time to share your thoughts on your recent stay with us. We are thrilled that you had a solid overall stay, and look forward to having you back with us again soon! CK Givens Owner/GM
Reviewed: 5 May 2024 · Stayed in May 2024
Verified reviewI liked that is was a Marriott
Parking is terrible, rooms are older and could be cleaner. Visible mold in bathtub/shower and on wallpaper above shower. Three towels for 2 adults. The curtains do not close well so light was flooding in at 5am.
Dear Kristine, Thank you for taking the time to share the thoughts on your recent stay with others. We are sorry that the stay did not meet your expectations. As mentioned in our reply to you on an additional platform, we utilized some of the information provided to better prepare our housekeeping department and not overlook the mildew that had accumulated, and the supply of linen, etc. Our supervisors have also been reminded about their diligence as well. Be well! CK Givens Owner/GM
Dear Kristine, Thank you for taking the time to share the thoughts on your recent stay with others. We are sorry that the stay did not meet your expectations. As mentioned in our reply to you on an additional platform, we utilized some of … Show more
Reviewed: 3 May 2024 · Stayed in April 2024
Verified review