Reviews of Fairfield Inn & Suites Boulder 2 stars
5397 South Boulder Road, Boulder, CO 80303, United States
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewPillows and bed were very comfortable, and pleasantly surprised with the breakfast omelettes and oatmilk creamer.
Not enough fruit options for breakfast
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe room was pretty updated and bed was comfortable.
It feels a bit like a renovated motel. A notch below most Bonvoys outside the room. Toss in the fact prices were jacked up for Boulder move-in and the value was missing. Had I been charged $150 vs $325/night, would give it a higher rating.
Hi Susan, Thank you for staying with us. Yes, the hotel industry is a supply and demand based industry, similar to the airline industry. During periods of slow demand our rates are very low. During periods of medium demand, our rates are in the middle. During periods of overwhelming demand, our rates are high. I am sorry that you chose to stay with us during our busiest week of the year when our rates are at their highest. On your next visit to Boulder I recommend coming during November and December. Our rates will be 1/4 of what they were when you stayed here during "Move In" week. I am glad that you found the beds comfortable and the facility updated.
Hi Susan, Thank you for staying with us. Yes, the hotel industry is a supply and demand based industry, similar to the airline industry. During periods of slow demand our rates are very low. During periods of medium demand, our rates are i… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNo surprises. The room met expectations.
It was fine.
Hi Cynthia, Thank you for staying with us and for sharing your experiences.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewLocation was good. Not too loud. Bed was fine
Breakfast was terrible -- eggs tasted like a premade mix. My room was right next to the dining room so the overwhelming smell woke me up every morning -- clothes smelled like I work in a restaurant. Not nice.
Hi Anonymous, I am sorry that you did not care for the smell of the eggs. Thank you very much for staying with us.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewNice location, very nice and helpful staff
Had a room without balcony first, where you cannot open the window at all and the AC is really really loud. Then changed to a room with balcony and door that can be opened that was much better.
Hi Ingo, We are happy to hear that we were able to get you exactly what you wanted in the end.
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewIt was great, and the server was excellent and very friendly.
the AC didnt work well the first night
Hi, First, and foremost, thank you for taking the time to fill out the survey. Evaluating the results helps us do our job better.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewIt was very clean and quiet. The breakfast was nice too!
Hi Jo, Thank you for being so positive. We really appreciate that.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBreakfast was excellent, room was clean, view was great!
No complaints
Hi, Thank you very much for taking the time to fill out the survey. Evaluating the results helps us do our job better. We are so glad that you enjoyed our complimentary hot breakfast, served every morning in our private dining room. We hope to see you then next time you come to Boulder
Hi, Thank you very much for taking the time to fill out the survey. Evaluating the results helps us do our job better. We are so glad that you enjoyed our complimentary hot breakfast, served every morning in our private dining room. We hop… Show more
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGood location to airport & Boulder. Good breakfast options, different every morning.
Better Fruit options for breakfast would be nice.
Hi Casey, First, and foremost, thank you for taking the time to fill out the survey. Evaluating the results helps us do our job better. It appears as though you enjoyed your stay. Nothing makes us happier. We look forward to seeing you again.
Hi Casey, First, and foremost, thank you for taking the time to fill out the survey. Evaluating the results helps us do our job better. It appears as though you enjoyed your stay. Nothing makes us happier. We look forward to seeing you agai… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewEfficient staff. Good breakfast options.
We had trouble with the electrical in the first room and decided to move. The ADA room they gave us was helpful for my mom but smaller and lacked luggage rack spaces. There was also only one chair in a room with 2 beds so they gave us a folding chair. The drawback for the facility is that none of the doors stayed open, even in the ADA room. This is dangerous for people who have walkers and wheelchairs. There were also no hooks to hang long clothes. A little disappointing.
Hi Karen, First, and foremost, thank you for taking the time to fill out the survey. Evaluating the results helps us do our job better. I appreciate the feedback regarding the doors. We will take this subject up at our next management meeting and make changes if we agree that they are necessary. We hope to see you next time.
Hi Karen, First, and foremost, thank you for taking the time to fill out the survey. Evaluating the results helps us do our job better. I appreciate the feedback regarding the doors. We will take this subject up at our next management meeti… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewgoog breakfast, clean rooms
Hi Melissa, Thank you for staying with us, and for taking the time to rate the hotel.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe front desk staff was very friendly upon check-in. The property was clean, fairly updated, and the sights from our Mountain View room were lovely. We also appreciate the complimentary breakfast. It's worth noting the property is about 8 minutes from CU, but it's a very easy drive. I rated this a 9 for the overall value.
There are very minor things that could be improved, but I would simply have to pay a higher price for certain luxuries. For example, closer proximity to the CU campus, no dining within walking distance (yet, the upside is it's near a quiet neighborhood and you didn't hear traffic noise), tiny elevators, small rooms, no water bottles in the room, etc. We didn't use the pool, so we don't know what that amenity was like.
Hi Licia, First, and foremost, thank you for taking the time to fill out the survey. Evaluating the results helps us do our job better. Your survey, in particular, was extremely in depth. I am glad that you enjoyed the beautiful mountain views. I can tell you, from someone that lives here, that the view never gets old. It sounds as though you were here visiting the CU campus. In my opinion, it is one of the most beautiful campuses in America. If your travels bring you back to Boulder, we hope that you will choose us again.
Hi Licia, First, and foremost, thank you for taking the time to fill out the survey. Evaluating the results helps us do our job better. Your survey, in particular, was extremely in depth. I am glad that you enjoyed the beautiful mountain v… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewIt was a clean nice room in a nice hotel.
The price I was charged was about $10 more than my reservation was quoted at. I didn't notice until I got back home and reviewed emails. This is frustrating.
Hi Emily, Thank you for staying with us. The third party that you booked through did not alert you to to an additional tax imposed by the City of Boulder. This extra tax added approximately $7 to your final bill, and I am sorry that you were frustrated by that. I am glad that you found the hotel nice and clean.
Hi Emily, Thank you for staying with us. The third party that you booked through did not alert you to to an additional tax imposed by the City of Boulder. This extra tax added approximately $7 to your final bill, and I am sorry that you we… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewNice location. Easy off 36.
Not that I didn’t like it, I was just surprised that there was a discrepancy in the amounts between what booking site told me was total and amount held by hotel- when will differences be refunded?
Hi Gina, Thank you for your generous review, and for staying with us. We are thrilled that you enjoyed your stay. The "authorization" should fall of within 3 days of your departure from the hotel. If this does not happen, please contact us, and we can investigate. See you next time.
Hi Gina, Thank you for your generous review, and for staying with us. We are thrilled that you enjoyed your stay. The "authorization" should fall of within 3 days of your departure from the hotel. If this does not happen, please … Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewViews, cleanliness, staff.
Bed was spring and very uncomfortable
Hi Scott, Thank you for your positive review, and for staying with us. We appreciate you.
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewDisappointed it ended by 9:00 am. Would have liked better hot options
The bed wasn’t super comfortable
Hi Amber, Thank you for staying with us, and for taking the time to review the hotel. I am sorry that you were disappointed that the breakfast closed at 9 AM.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in January 2025
Verified reviewHotel was very clean and met all our needs. Staff was friendly and helpful. We would definitely stay here again.
We liked everything
Hi Christopher, Thank you so much for sharing your positive experience with the Booking.com community. It sounds as though you enjoyed your experience, and we are thrilled. See you next time.