Reviews of SureStay Plus Hotel by Best Western Post Falls 3 stars
3647 West 5th Avenue, Post Falls, ID 83854, United States
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThey are refreshing the whole property.
They dropped the pool temp, and the repairs are kinda subpar
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaff was fine, breakfast was good
The construction being done everyday on our side, noise first thing in morning,,last night there people above us kept making noise. Until midnight, then being woke up by construction. Everything else was good.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewPerfect location nice hotel nice staff nice breakfast super convenient I was pleasantly satisfied
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewStaff was friendly, breakfast was good
Floor next to the bed was sticky, toilet seat was falling apart
Thank you for your review. We are sorry you did not enjoy your stay with us. We are in the process of doing a full remodel and hope that you might give us another opportunity in the future to exceed your expectations.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewBreakfast is good
Cleanliness needs improvement. Beds are not comfortable, water pressure is low
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLocation of property, location of handicap room, amenities of room
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe front desk ladies and gentlemen were very nice and accommodating. The breakfast was good.
The shower in both the rooms that we reserved were disgusting. I ended up cleaning them with dawn dish soap and a magic eraser. So whomever gets room 449 and/or 450 have sparkling clean showers!
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewEasy access to the freeway
The hotel layout was confusing and irritating when we weren’t told the complex does wrap around. The room was not super clean - there looked to be left over pills between the bed and the nightstand (right side of bed), there was a dead bug found at the end of the right side of the bed as we were leaving. The key access stopped workout after the second day
Thank you for your review. We are sorry to hear that you did not enjoy your stay with us. We hope that in the future you might give us another opportunity to exceed your expectations.
Reviewed: 10 July 2025 · Stayed in April 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewNothing
The room stink run down dive needs to be tore down
We are sorry to hear that you did not enjoy your stay with us. We will be remodeling and hope that in the future you might give us another opportunity.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThis is a solid 3 star hotel with excellent staff.
Breakfast is very plain
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewWe arrived early. We given room right away everyone was hot and tired,we appreciated that most of all
Ever was very nice
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewHow soft the best was
The no tv service, the loud neighbors no towels I. The pool
Thanks you for your review. We are sorry that you didn't fully enjoy your stay with us. We do try to keep noise from other guests to a minimum and are sorry that it disturbed you during your stay. We are looking into other ways to alleviate this. We hope that in the future you might give us another opportunity to exceed your expectations.
Thanks you for your review. We are sorry that you didn't fully enjoy your stay with us. We do try to keep noise from other guests to a minimum and are sorry that it disturbed you during your stay. We are looking into other ways to allev… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe hot breakfast was really good and the pool was heated.
Nothing
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe people at the front desk were accommodating and knowledgeable. Housekeeping helped us with a few needs and were very pleasant. I really appreciated the breakfast choices and the cleanliness. We'll come again.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewBreakfast was okay. Lots of options. Location for what we needed was perfect.
Treadmill would've been nice. The people in the room above me had no concept of being on the 2nd floor. Not the hotels fault, but was incredibly annoying.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified review