According to booking.com ad, we were to have a full kitchenette. No this, no that and biggest thing no hairdryer as promised. Suppose to go ask for things we wanted. Had to go to Walmart and buy a hair dryer. But I guess I can understand why, it would be stolen. Far from "premier" suites. Didn't realize it was an extended stay, lot of marijuana, etc. Front desk staff so nice, friendly and helpful. Oh yeah, no water morning shower time for about 4 hours.

The front desk staff was superb, Porchia greeted late at night and the guy who worked mornings and the location which was near to my sister who we were visiting.

Stayed in July 2025

The breakfast wasn't a healthy grab and go. It was off-brand muffins and cold coffee. The pool was green and had all kinds of branches in it, so was unable to use. It looks like it has been closed and not worked on for a long time. People hanging out in stairwell and sitting on lobby floors, and yelling in hallways nightly. Smoking allowed right at the lobby doors, which was gross. Had to ask for all cooking supplies, which wasn't a full kitchen of items and they kept it downstairs at the desk. Beds were small and uncomfortable and TV wasn't working half the time.

Front desk attendants were pleasant.

Stayed in July 2025

Was just sad that pool was not up and r running it was a birthday trip that was nice but pool could have made it better but over all nice stay

Stayed in June 2025

Uncomfortable

Convenient . Staff was lovely.

Stayed in April 2025

The check in experience was terrible. It took me 45 minutes to get the room. It announces breakfast to go, but there is only coffee. The elevator smells really bad. On the positive side, the room is fine and clean

Stayed in April 2025

The floors for most of the time was smelly My room service was said to be on a week from the check in day which never took place until 10 days later😓 Then been told shortage of staff and I’ll have to go down to the from desk n swap towels n sheets. Lastly my tub had rust

Location was great the lobby was always clean n smell great

Stayed in January 2025

1st room smell very bad. The employee changed the room. 2nd room was better the down side the tv didn't work. The remote was changed out 3xs. Still didn't work and with kids tv needed to work. They need a drop box to leave the room key when guess check out because I stood at the counter waiting for someone like 20/30mins.

Location

Stayed in February 2025

Some staff could use training. Breakfast is just sweet nutri-bars and muffins with coffee. Waited 3 hours to check in due to an administrative error. They said they could see where I paid, but waited until they got a response from Booking/com before they would let me into the room.

Price

Stayed in January 2025

The cleaning was horrible, it seemed like they hadn't been cleaned in a long time, there was hair on the bed and pillows, dust everywhere. The rooms lack maintenance (windows, doors, microwave). The reception staff were never there.

Nothing

Stayed in November 2024

Smelly room.

The room was ok, the mattress very comfortable. But smelly room of some previous cooking. No dishes or pots inside the room.You need to go to the reception and ask for everything you need. No soap. No garbage can. It was really missing.

Stayed in July 2024

I had to go to the front desk several times because the key card would not open the door. Very frustrating. Fortunately the staff was very helpful.

The location was close to my appointment location

Stayed in June 2024

I wish the have in the room the Appliances, so you don’t need to go to the front desk asking for them every time.

Nice customer service, friendly!

Stayed in June 2024

The bathtub was dirty with hair and paint peeling off.

The room was spacious.

Stayed in February 2024

It didnt really seem like a good area of the town.

It was a good location for our needs.

Stayed in January 2024

We saw roaches in the room, the bath tub and bath room areas , I asked for a blanket and told the attended about the roach. She said that the supervisor would get with me after 11. I never saw that person. The microwave has a burnt part in the door glass. I dialed 0 after hours and got no answer.

The breakfast was ok. The place seemed safe.

Stayed in January 2024

The customer service was ridiculous

The rooms were clean

Stayed in December 2023

Staff isnt rude but definitely not friendly either. They also dont accept my bank (Ally Bank) so I couldnt get the room that I originally booked. I have multiple reservations (staying for a month) and in order to keep my bookings I have to find a local bank that I can pay with.

Hotel is nice

Stayed in December 2023

The bathroom was too small. Not enough personal supplies in the room and the front desk agent was not much of a help with her smart remarks and attitude like we were interrupting her phone time. Did not like that it wasn't a decent breakfast, no basics, such as "eggs, sausage bacon....." all they had was just snacks.

Room was clean and spacious

Stayed in October 2023

Your rates

Everything it was beautiful

Stayed in July 2023

roaches

Stayed in March 2023

outside was skecthcy did not feel safe no security patorling, alot of meth heads and possible homeless. parking lot is not well lit.

room was great clean and nice.

Stayed in December 2022

They took my money for no reason. Still haven’t received my refund or my deposit 5 days later

Checkin process was hell. I paid on this website and they made me pay again plus $100 deposit.

Stayed in December 2022

Make sure the carpet is clean through the hall ways

The rooms were clean

Stayed in July 2025

It’s a decent place to stay

The Staff!! Kevin’s a sweetheart. The whole team are friendly and helpful.

Stayed in July 2025