Reviews of Embassy Suites by Hilton Palm Desert 3 stars
74-700 Highway 111, Palm Desert, CA 92260, United States
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClose to where we were going Staff was very nice Gentleman in the breakfast worked super hard, smiled at everybody, and even pointed out the stronger coffee for me!
Entering from the side Toilet clogged AC dripped and carpet soggy Fridge leaked a puddle Light for internet on all night in bedroom
Dear Bari, Thank you for staying with us and for recognizing our friendly team and the extra effort from our breakfast attendant. We appreciate your comments, and they’ve been shared with our maintenance team to address promptly. We hope to welcome you back and offer you a smoother stay on your next trip to Palm Desert.
Dear Bari, Thank you for staying with us and for recognizing our friendly team and the extra effort from our breakfast attendant. We appreciate your comments, and they’ve been shared with our maintenance team to address promptly. We hope to… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNice
When the dog was in the jucazzi
Thank you for your kind remarks. We’re glad your visit left a positive impression on you, and it means a lot that you enjoyed your time with us. It was a pleasure having you here, and we look forward to creating another fantastic stay for you in the future at Embassy Suites by Hilton Palm Desert!
Thank you for your kind remarks. We’re glad your visit left a positive impression on you, and it means a lot that you enjoyed your time with us. It was a pleasure having you here, and we look forward to creating another fantastic stay for y… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewEverything I always go there
The dogs were in the juccai
Dear Sissac, Thank you for leaving us a perfect rating. It pleases us to know that you had a great stay with us. We are honored to know that you choose us time after time, and we look forward to welcoming you back again.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewMargarita, very friendly. I like everything, the clean, the service, employees are friendly all ways.
N/A
Dear Miguel, We are honored to receive a perfect rating from you, and it's terrific that our stellar staff and spotless accommodations met your expectations. Whenever you need a relaxing getaway in Palm Desert, please don't hesitate to revisit us!
Dear Miguel, We are honored to receive a perfect rating from you, and it's terrific that our stellar staff and spotless accommodations met your expectations. Whenever you need a relaxing getaway in Palm Desert, please don't hesitate to revi… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewHappy hour and the breakfast was awesome
The only thing that was questionable was the size of the bathroom. Very small space. Can’t imagine it was to code.
Dear Cynthia, Thank you for sharing your feedback with us. We're delighted that our culinary offerings enhanced your stay. We also value your observations regarding our bathrooms and will keep this in mind for future updates. We hope you consider returning the next time you visit the area.
Dear Cynthia, Thank you for sharing your feedback with us. We're delighted that our culinary offerings enhanced your stay. We also value your observations regarding our bathrooms and will keep this in mind for future updates. We hope you co… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewBreakfast was good. Room was nice and clean and pool and hot tub were also nice.
$10 fee for parking. Plenty of parking spaces for guest...no need to charge.
Thank you for your feedback! We're happy to hear you and your family had an enjoyable stay and that you appreciated our breakfast, clean room, and relaxing pool and hot tub. Please know that your insights are vital as we continuously make the appropriate adjustments and improvements to enhance our guest experience. We hope to welcome you back to Embassy Suites by Hilton Palm Desert in the future.
Thank you for your feedback! We're happy to hear you and your family had an enjoyable stay and that you appreciated our breakfast, clean room, and relaxing pool and hot tub. Please know that your insights are vital as we continuously make t… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewStaff, outdoor fun activities, managers special, updated lobby.
Rooms need updates to include the foldout couches. Some rust in bathroom and disrepair with things like curtains.
We are so grateful that you and your family continue to depend on our team at Embassy Suites by Hilton Palm Desert. Thank you for highlighting how fun a stay with us can be. Rest assured, your constructive remarks are gratefully received and have been noted. Guest satisfaction is our goal, and your insights help us pinpoint areas we should focus on. We appreciate your time and look forward to welcoming you again in the future.
We are so grateful that you and your family continue to depend on our team at Embassy Suites by Hilton Palm Desert. Thank you for highlighting how fun a stay with us can be. Rest assured, your constructive remarks are gratefully received an… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewEverything but the cleaning. Nice area bedroom spacious. But stains dirty sheets and covers, dirty carpet. It was not somewhere I felt comfortable. But it was short notice and I was exhausted enough to sleep with my clothes on. Could of been a perfect experience just wasn’t tidy
I explained in the last slide it was dirty headed toward filthy
Thank you for sharing your feedback. While we're glad you appreciated the spacious accommodations, we are genuinely sorry the cleanliness fell short of your expectations. This is certainly not the standard we strive to maintain. Rest assured, your comments have been shared with our housekeeping team to ensure thorough cleaning procedures are followed. We value your feedback, and hope you'll consider giving us another chance in the future to provide the experience you were hoping for.
Thank you for sharing your feedback. While we're glad you appreciated the spacious accommodations, we are genuinely sorry the cleanliness fell short of your expectations. This is certainly not the standard we strive to maintain. Rest assure… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLove the pool, breakfast and evening reception. The staff is absolutely wonderful and very accommodating!
I wish all the rooms had hard wood floors. We had three rooms and one had wood floors and the other two carpet. The carpet although fairly new, has a mildew smell, probably because of wet feet from the pool. Our couches were a bit stained and tattered. Definitely need new furniture, couches and chairs. My sister’s room had a steady leak from an overhead sprinkler, luckily it was over the bar sink. This was our second stay, my mom’s third. The staff did comp one of her nights for the inconvenience.
Thank you for your kind words! We're glad to hear our team could accommodate your family and assist with the leak issue. Your feedback is invaluable and will be shared with our team for review. We truly value your loyalty and look forward to welcoming you and your family back to Embassy Suites by Hilton Palm Desert soon!
Thank you for your kind words! We're glad to hear our team could accommodate your family and assist with the leak issue. Your feedback is invaluable and will be shared with our team for review. We truly value your loyalty and look forward t… Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewYes
Dear Arman, Thank you for your recent stay with us at Embassy Suites by Hilton Palm Desert! We are absolutely delighted to receive your perfect rating and hear that you enjoyed your time with us. We appreciate your review and would be delighted to welcome you back for another unforgettable stay.
Dear Arman, Thank you for your recent stay with us at Embassy Suites by Hilton Palm Desert! We are absolutely delighted to receive your perfect rating and hear that you enjoyed your time with us. We appreciate your review and would be delig… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewComfortable bed.
Dear Magdalena, We’re really glad you enjoyed your stay. Your kind words mean a lot, and we’d love to welcome you back the next time you’re in the area.
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewWe came for the pool but it has a strong smell of bleach. But it was a nice big pool.
The rooms are not clean. The hot water took a long time to even get warm and that because we kept complaining. Breakfast was ok but would expect it to be filled a lot more a lot of things were out like milk bread.
Dear Manuel, Thank you for sharing your impressions following your recent stay. While we’re pleased the pool itself offered a spacious setting, we regret that the experience was diminished by certain aspects. Your remarks have been brought to the attention of the respective teams for immediate review and to seize any opportunity to improve. We value your candid perspective and sincerely hope to have the opportunity to restore your confidence in a future visit.
Dear Manuel, Thank you for sharing your impressions following your recent stay. While we’re pleased the pool itself offered a spacious setting, we regret that the experience was diminished by certain aspects. Your remarks have been brought … Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe room the area and the reception hour
N/A
Dear Debra, Thank you for your continued loyalty! We're thrilled you love our hotel, especially the hospitality of our team and our reception hours. It will be a pleasure to welcome you back to Embassy Suites by Hilton Palm Desert!
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBreakfast happy hour pool gym check in staff location great stay.
Nothing
Dear Robert, Thank you for the wonderful review. We're thrilled to know you enjoyed everything from breakfast and happy hour to the pool, gym, and welcoming check-in experience. The great location is just the cherry on top. We're so glad it was a great stay from start to finish, and we hope to welcome you back again soon!
Dear Robert, Thank you for the wonderful review. We're thrilled to know you enjoyed everything from breakfast and happy hour to the pool, gym, and welcoming check-in experience. The great location is just the cherry on top. We're so glad it… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewThe breakfast was great but they were not served early on weekends. At least the coffee should be served in the lobby b4 6 am.
We liked the room but the bathroom was too tight.
Dear Rosell, Thank you for choosing to stay at our hotel. It was our pleasure to offer you a complimentary breakfast in the morning, and we appreciate your feedback on our weekend service hours. Although your bathroom may have been a bit smaller than you expected, we trust you slept well in our accommodations. Safe travels, and please join us again.
Dear Rosell, Thank you for choosing to stay at our hotel. It was our pleasure to offer you a complimentary breakfast in the morning, and we appreciate your feedback on our weekend service hours. Although your bathroom may have been a bit sm… Show more
Reviewed: 27 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified review