4350 PGA Boulevard, Palm Beach Gardens, FL 33410, United States
#8 of 15 hotels in Palm Beach Gardens
Guests' ChoiceBased on 281 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.8
Facilities
8.0
Staff
8.1
Value for money
7.9
Free WiFi
7.8
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End of dialog contentReviewed: 15 August 2025
Shirleyne
United StatesN/A
The room was clean and the bed was very comfortable.
Stayed in July 2025
Reviewed: 1 August 2025
Kitag
United StatesNeeds more than 1 waffle maker No French toast option Being charged for parking for a place we're already paying to stay is ridiculous, especially at $26/day
We absolutely loved breakfast. Chef Ken is AMAZING! There should be more than 1 waffle maker or because it takes at least 3 min to cook creates long lines and chaos. However breakfast was still amazing! We also like that we can walk to local restaurants or the grocery store within minutes
Stayed in July 2025
Reviewed: 20 July 2025
Jacqueline
United StatesThe room has a damp odor to it. The breakfast was ok, the omelets were good but only one waffle maker with a line trying to use it makes your other food cold. You all need 2 or 3 waffle makers
Friendly staff
Stayed in July 2025
Reviewed: 25 May 2025
Denise
United StatesThe carpet in hallways were smelly.
the room was great, breakfast was to early for us so we missed it, which was ok. the room was clean and smelled great, we didn't use the pool but it looked nice and clean,
Stayed in May 2025
Reviewed: 14 May 2025
Thomas
United StatesThe carpets in the room were stained and gross. I put down a towel to stand on when getting dressed. Also, there was no room in the bathroom, and when we showed the steam was so bad, the door wouldn't close.
The breakfast was nice. Be able to have a fresh cook meal.
Stayed in May 2025
Reviewed: 7 May 2025
Robert
United StatesDid not like the Surprise $25 per night parking charge. Parking not disclosed on Booking.com anywhere in the hotel or room description. Ridiculous that they charge to park at their hotel, how else would one get there? Parking charge in fine print on orange ticket that we were told to put on the dash of the vehicle. Never told about the charge at check in. Just giving the orange card and told to put it on the dash.
Pool
Stayed in May 2025
Reviewed: 28 April 2025
Anita
United StatesWhen we checked in, the front desk guy didn't greet us in any way. Never smiled. We didn't feel welcomed. The bar attendant was the same way. Not friendly at all. Seemed like we were putting him out to get a drink. The pool has a cracked ceramic area that could cut someone. The hot tub jets weren't installed, so water was shooting everywhere. Overall, a miss with customer service.
Spacious rooms which were very comfortable! Breakfast was nice. We really enjoyed the pool. Devin, the front desk guy on evenings, was amazing! Such a positive and nice guy! The facility, although a little tired, was very pretty. We used Uber to get around, and that was very easy!
Stayed in April 2025
Reviewed: 10 March 2025
Tamara
United StatesIt needed maintenance hook off bathroom door, toilet seat broken. Needed more workers for breakfast and mixed drinks at bar were not good
Beautiful lobby, nice breakfast
Stayed in March 2025
Reviewed: 27 January 2025
Delaine
United StatesThe $19 tiny cup of Merlot. Very overpriced!
Clean building and friendly staff
Stayed in January 2025
Reviewed: 3 January 2025
Konstanze
GermanyGreat pool and the reception was a good way to meet people from all over
Stayed in December 2024
Reviewed: 30 December 2024
Niya
United StatesCost was way to expensive
It was an Embassy properly. Loved the chef for breakfast. He did an awesome job entertaining while cooking. Give him a raise.
Stayed in October 2024
Reviewed: 19 December 2024
Andrea
United StatesThe hotel was lovely. The complimentary breakfast was outstanding. The choices and the delicious food were well appreciated and unexpected. I
Stayed in December 2024
Reviewed: 31 October 2024
Alan
United StatesBreakfast was very good. never went to pool. Room was nice but showing signs of getting older
Stayed in October 2024
Reviewed: 21 September 2024
Tanquera
United StatesNo Netflix
Quite and relaxing
Stayed in September 2024
Reviewed: 18 September 2024
Annia
United StatesThe staff
Was clean
Stayed in July 2024
Reviewed: 6 September 2024
Michael
United StatesNo comments
Not enough staff to cover breakfast time
Stayed in September 2024
Reviewed: 5 September 2024
Mark
United StatesPillows too soft.
Clean and comfortable. Good location. Pet friendly. Good breakfast.
Stayed in September 2024
Reviewed: 4 September 2024
John
United StatesIn room coffee supplies wasn't stocked. Had to request needed items. Not really a huge problem.
Breakfast included was very good (custom made omelets).
Stayed in September 2024
Reviewed: 1 September 2024
N
United StatesBreakfast was a bit of a fiasco. There is nowhere near enough seating, which leads to kids running around all over the place. We ended up eating while standing with our dishes on a bar behind the buffet. They have a spot where you can have omelettes freshly made, but the line was too long. That line is the only place to get bacon or sausage, so we skipped that, too. Overall, the quality of the food was good, but the space was uncomfortable and it was hard to get to the food due to the amount of people in such a small area.
The hotel is beautiful, and everything was clean.
Stayed in August 2024
Reviewed: 11 August 2024
Tocia
United StatesThe rooms are a little outdated
The Breakfast is Awesome and the Lobby is Beautiful
Stayed in August 2024
Reviewed: 15 July 2024
Peter
United StatesUnderstaffed but every aspect of the resort made up for it
I really don’t wanna say because it’s a hidden gem just perfect in so many ways
Stayed in July 2024
Reviewed: 28 May 2024
Leah
United StatesThe staff was not friendly and the social/happy hour food was not good. My partner called several times to let the hotel know he was proposing on this trip and the staff did nothing to help or make this a special experience. Front desk person and bartender/server were not friendly
The lobby is beautiful, the room is nice and clean, and easy access from the road
Stayed in May 2024
Reviewed: 22 May 2024
Sally
United StatesRoom was in some disrepair air conditioning did not function well hallway look like it was never vacuumed
Breakfast was very good. Staff was very friendly.
Stayed in May 2024
Reviewed: 25 April 2024
Tamika
United StatesThere was a humming noise coming from the vent the entire time
The comp drinks and breakfast
Stayed in April 2024
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