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  5. Reviews of Embassy Suites by Hilton Atlanta Galleria

Reviews of Embassy Suites by Hilton Atlanta Galleria 3 stars

2815 Akers Mill Road, Atlanta, GA 30339, United States

#108 of 268 hotels in Atlanta

Guests' Choice

Review score

Based on 589 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 17 August 2025

    8.0
    It was in a good location for where we needed to be.
    • Leisure trip
    • Couple
    • King Corner Studio
    • Stayed 1 night
    • Submitted via mobile

    The hand railing at the jacuzzi was really wobbly and my husband almost fell. The bed in our room was very uncomfortable. I rolled into a dip all night long.

    Location, complimentary beverages at happy hour and breakfast was great

    Stayed in August 2025

  • Reviewed: 30 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The baseball field has caused a lot of changes. Paying for parking is ridiculous. I never had to pay 200 amenities fee up front. When I went to get breakfast, I was told I could only get one omelet made. I serve my husband. I can't get 2 omelets. The hiding of the bacon is ridiculous. I have to ask for it now. Why am I seeing pets?

    Very convenient location stayed their prior.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel staff was friendly hot tub was great

    Stayed in June 2025

  • Reviewed: 25 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 1 night

    Rooms were nice and clean

    Stayed in June 2025

  • Reviewed: 12 June 2025

    9.0
    Great atmosphere and vibes
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The confusion I had with the restaurant. I was rushed making my order and didn't want to do room service, but was charged that fee anyway.

    I like everything about the stay! Except room service.

    Stayed in May 2025

  • Reviewed: 10 June 2025

    7.0
    Decent stay. Just could use some upgrades and not having to pay to park if you book a room.
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The fact that I have to pay to park on the property when I’m staying at the hotel. Also bed was not very comfortable.

    Good location to Braves stadium

    Stayed in May 2025

  • Reviewed: 3 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite with Bath Tub and Sofa Bed - Mobility Access/ Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Initial arrival- we had preselected room so we could see ball park and did checkin on my phone. It said awaiting cleaning. When we arrived the front desk clerk was short with us- until I called her behavior rude. We only had 2 towels for 4 people. I did ask for more and when they cleaned the room they took our extra towels. Wish they had the waffle station operable at breakfast.

    Conveniently located to ball park. The staff during manager reception was AMAZING!!!

    Stayed in June 2025

  • Reviewed: 29 May 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    very nice location

    location..

    Stayed in April 2025

  • Reviewed: 26 May 2025

    8.0
    Nice stay with added amenities
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms are a great size! The evening happy hour and morning breakfast are a great bonus.

    Stayed in April 2025

  • Reviewed: 25 May 2025

    9.0
    Great!
    • Leisure trip
    • Couple
    • King Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff!

    Stayed in May 2025

  • Reviewed: 24 May 2025

    9.0
    Exceeded Expectation!
    • Leisure trip
    • Couple
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night

    The couch in the room was not comfortable. The cushion sank down too far. You felt like you were on the floor.

    The breakfast was beyond my expectations. They had an omlete station which you rarely see.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was disappointed with the pool not working. Also the price for parking was horrendous since I paid for the hotel stay. Also the couch onion the room was in poor shape

    I like the spacious room

    Stayed in April 2025

  • Reviewed: 12 May 2025

    8.0
    Very good
    • Business trip
    • Couple
    • King Suite with City View - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Paying for parking

    The breakfast

    Stayed in April 2025

  • Reviewed: 7 May 2025

    9.0
    Over all good trip
    • Leisure trip
    • Family with young children
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 3 nights

    Couch was worn out. We slept late due to rain delay in Saturday night's MLB game; housekeeping didn't clean our room when we left room at 1100 am to eat lunch.

    Location to Truist Field

    Stayed in May 2025

  • Reviewed: 6 May 2025

    7.0
    The cleaning. Staff was amazing. The staff in the dining area could’ve been better.
    • Leisure trip
    • Family with young children
    • Two-Room Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The cabinets in the bathroom were worn and Rickty In my room was facing the back of the hotel I didn’t have the opportunity to take photos but the next time

    The room with comfortable

    Stayed in April 2025

  • Reviewed: 6 April 2025

    9.0
    Great stay that exceeded expectations and plan to stay again!
    • Leisure trip
    • Family with young children
    • Junior Suite with City View - High Floor/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The long and elevator sections were a little stuffy and warm. Elevators are also slightly smaller than most. But out of everything that would be my only dislikes. Everything was amazing. From the vibe to views inside and out this was an amazing stay. The location was also close to the stadium to have a leisurely walk to and from. If you chose to take an Uber it is very affordable due to the location.

    Stayed in April 2025

  • Reviewed: 26 March 2025

    8.0
    Great facility, but not for us.
    • Leisure trip
    • Couple
    • King Corner Studio
    • Stayed 2 nights
    • Submitted via mobile

    Front desk person was not very customer oriented in my opinion. We like Embassy Suites but won’t be staying at this location going forward. The person who checked us out is not very customer focused. Felt to me as through she thought she was doing us a favor.

    Great breakfast, enjoyed the view and quiet.

    Stayed in March 2025

  • Reviewed: 14 March 2025

    9.0
    Loved everything except room size
    • Leisure trip
    • Couple
    • King Corner Studio
    • Stayed 1 night
    • Submitted via mobile

    Property was perfect.

    Made the mistake of staying in a corner room. Next time will request larger regular double size room.

    Stayed in March 2025

  • Reviewed: 25 February 2025

    7.0
    Things were okay but not up to the expectation and definitely not to Embassy Suites standards!
    • Leisure trip
    • Family with young children
    • Junior Suite with City View - High Floor/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool area: the first day it was great, but the second day it was cold and the area was chilly which was weird for an indoor swimming pool. Again the front desk staff on the 2nd day was very rude.

    The location was perfect and the room was exactly what we needed. The staff was good when we arrived but the staff at the front desk on the second day was rather rude.

    Stayed in February 2025

  • Reviewed: 24 February 2025

    8.0
    Great place to stay! Little over price, but worth it. Would definitely stay again!
    • Leisure trip
    • Family with young children
    • Premium King Suite
    • Stayed 1 night
    • Submitted via mobile

    Some rude guess, elevator was closed (just one) . Table in my front room needed painted or replaced.

    The location, staff, drinks, and restaurant and stores 5 mins in destination

    Stayed in February 2025

  • Reviewed: 23 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    One working elevator. Water feature not working

    Omelet station

    Stayed in February 2025

  • Reviewed: 7 January 2025

    8.0
    A comfortable and affordable place to stay.
    • Leisure trip
    • Group
    • King Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator squeaks whenever someone uses it. A friend of mine struggled to fall asleep because of it, and I also heard it through the walls of my own room throughout the night.

    I loved the breakfast bar. There were lots of options available and staff was friendly. My favorite thing to eat was the veggie omelette!

    Stayed in January 2025

  • Reviewed: 5 January 2025

    9.0
    Lovely Stay the children really enjoyed themselves we were able to see fireworks from our room
    • Leisure trip
    • Family with young children
    • Two-Room King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/a

    The staff was amazing and the hotel had alot of accommodations

    Stayed in January 2025

  • Reviewed: 5 January 2025

    7.0
    Good
    • Family with young children
    • King Suite with Bath Tub and Sofa Bed - Mobility Access/ Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were given a room that was already booked with a family already inside. We actually walked in on them. That was a horrible experience!!!! Also, it took 5 times before we got a good room. My security deposit was taken. I really believe we need a partial refund if not a w whipe refund.. Not satisfied at all

    Stayed in January 2025

Showing 1 – 25

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