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Reviews of Ocean27 Hotel 2 stars

2707 Atlantic Avenue, Virginia Beach, VA 23451, United States

#92 of 108 hotels in Virginia Beach

Guests' Choice

Review score

Based on 509 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.3

  • Location

    8.5

  • Facilities

    5.1

  • Staff

    6.6

  • Value for money

    5.6

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 4 August 2025

    4.0
    NOPE!! LOOK ANYWHERE ELSE!!!
    • Leisure trip
    • Family with young children
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Let me start by saying if there was another hotel available, and yes I check, I would have immediately left!! The entire hotel was disgustingly filthy!! Starting with scattered, rusty pool furniture, trash in the pool, weeds everywhere around the pool to trash lining the outside halls of the rooms. The room... was the worst!! Either their maids just pretend to clean, or they don't have any maids. Mold on the ceiling as you first walk in. From busted, broken, dirty shower walls, rusted, dirty tub, the broken shower head that you couldn't move or it would fall off, to the toilet seat barely being attached and the ceiling vent covered in dirt, hanging out of the ceiling, to some type of stains on and holes in the towels. Cobwebs in the corners, dust on every surface, dirt on the walls and doors that looked like poop and blood, the smears and smudges on the windows and mirrors. The floor had not been touched by a broom or mop in who knows how long!! There were food crumbs and ants on the floor. We had to walk around in our flip flops the entire stay. Trash on the patio. Plastic bags, a bandana, squeeze it bottles, dirty patio furniture, etc I bought a broom, disinfectant cleaner, rags, air freshener, towels, washcloths, pillows, and blankets. I had to clean the entire room on my vacation! Unacceptable is an understatement!!!! I'm blown away that the Virginia State Health Department lets this place operate!!! I went to check out at 9:15 am. The doors to the lobby were locked and there was no one at the counter. Needless to mention they also don't have enough parking spots for their guests. Multiple cars were blocked in and other larger cars had to park elsewhere because they couldn't fit. The only thing this place has going for whatsoever is the location! Otherwise, you'd be better off sleeping in your car.

    Location

    Stayed in August 2025

  • Reviewed: 2 July 2025

    5.0
    Okay... Not for the price we paid. This was a last minute booking. I will pass next time
    • Leisure trip
    • Family with young children
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 1 night
    • Submitted via mobile

    No coffee maker or coffee in the room. No ironing board. Commode would not flush and had to be repaired. The air conditioning did not cool the room enough. The door security latch was very loose.

    Location right on the beach. Room was comfortable but definitely needs some upgrades to the furniture.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    5.0
    It was pretty good location but needs update and put more efforts in cleaning
    • Leisure trip
    • Family with young children
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The room wasn’t totally clean the staff just change comforter but the skirt bed was really dirty with gums, hair and dust !! Decorative chairs too old and scratchy!!

    Location and pool hasn’t bleach but felts clean!!

    Stayed in June 2025

  • Reviewed: 16 June 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very old

    The ocean front view

    Stayed in June 2025

  • Reviewed: 2 June 2025

    4.0
    Cleanliness and being comfortable matters
    • Couple
    • King Room - Ocean Front - Private Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The room wasn't clean the bathroom/bedroom the curtains was nasty the shower curtains was nasty and tub was nasty as well, the room didn't have any heat with the rain we had to double up on cover cause he said the heat wasn't on done to it was getting hot outside but it was kinda cold with the change of weather I woken up with a cold the first night there, you should let the ppl that's spending there money to stay there control the air nd heat in their rooms during their stay to make themselves comfortable

    The view to the beach

    Stayed in June 2025

  • Reviewed: 31 May 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 4 nights
    • Submitted via mobile

    We had black mold all over our bathroom. We were told they would come clean it the next day. We waited most of the day and nobody ever came. When we went to the desk to ask about it the lady had no clue what we were talking about. We never got housekeeping services and had to ask for more towels and other things like toilet paper and clean linens daily.

    The view and location to the beach were great

    Stayed in May 2025

  • Reviewed: 27 May 2025

    4.0
    You get what you pay for, it’s half the price of the other hotels In the area.
    • Leisure trip
    • Family with young children
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The ac was broken (they did eventually fix it). Our fridge didn’t work or the coffee machine. The curtains were stained. Cigarette ashes on the floor: broken outside patio furniture. The roof had lots of water spots. The ice machine doesn’t work to get ice.

    Right on the beach! There were no bed bugs! When you did need something the front desk was always very helpful. The shower was nice. If you are looking for a place to stay on a Budget it’s safe and a place to lay your head!

    Stayed in May 2025

  • Reviewed: 4 May 2025

    5.0
    The room would have been perfect if everything worked, and the pool was available
    • Leisure trip
    • Couple
    • King Room - Ocean Front - Private Balcony
    • Stayed 1 night
    • Submitted via mobile

    The pool was not in working order, and was completely green, the fridge did not work and was leaking water all over the carpet, tub was quite disgusting and tissue was shoved in the peep hole of the door.. hair dryer did not work and heard other ppl saying the place was riddled with bed bugs..

    I opened my door and walked 10 feet to the ocean!! Was on first floor, so no stairs to climb.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    4.0
    Hot ,dirty and definitely won't be back unless it's the only place to go in a short amount of time.
    • Leisure trip
    • Couple
    • King Room - Ocean Front - Private Balcony
    • Stayed 1 night
    • Submitted via mobile

    AC was broken. I made the reservation through Booking.com and I also called the hotel to confirm. They confirmed and said I would be located on the 3rd floor. I then proceeded to tell them I would be late arrival because it was my honeymoon. At approximately 7:30 pm I received a call from the hotel office and they wanted to know if I was still coming and to let me know my room would be now on the second floor. I wanted what they had told me ,which was the 3rd floor but it really didn't bother me. When I arrived ,there was no parking left ,so I had to park in front of the office. We get to the room and the Air Conditioning was not working and did not work all night. I asked to be moved and they said there were no rooms left. Needless to say they knew that the room was not right, that is why the switched me from the 3rd floor to the second. If I was desperate and wanted to save a dollar, would be the only way I would go back. I own a tree company and I wouldn't treat my customers like that. That's what I have to say about that hotel

    No breakfast was provided, the location is great.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Ocean Front - Private Balcony
    • Stayed 1 night
    • Submitted via mobile

    Could have been better and updated

    It was ok

    Stayed in March 2025

  • Reviewed: 24 March 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Ocean Front - Private Balcony
    • Stayed 1 night
    • Submitted via mobile

    The staff tried to charge me extra upon arrival for Resort fees which I already paid during my reservation. I saw them do this to several other customers as well. There was no elevator and I was on the third floor. I (handicapped) had to carry all my bags up to the third floor. Furniture was old dingy and TV only allowed for one channel. No temperature control in the room

    Location only

    Stayed in March 2025

  • Reviewed: 10 March 2025

    5.0
    The stay wasn’t bad but we would not use this facility again.
    • Leisure trip
    • Couple
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The room we stayed in had black mold on the ceiling in a couple of places, and in the shower. The TV and mirrors looked like someone tried to clean them with something other than glass cleaner, hazy streaks were all over them. The quality of the bath towels were poor, the toilet paper had been wet prior to our stay. The plastic furniture on the balcony was broken. The toilet continued to run when flushed, and the water in the tub was hard to get turned off without running. The entire facility appeared to need updating. The thermostat in our room wasn’t easy to use due to it being so old

    The location was great. NA-Didn’t have the breakfast. The water pressure was amazing. The beds were comfortable, they didn’t hurt our backs. Customer service was good, parking was good. The refrigerator worked great. There were plenty of outlets. There was a hair dryer in the bathroom. Pet friendly is also a plus. The room didn’t have a musty or any pet odor.

    Stayed in March 2025

  • Reviewed: 1 October 2024

    4.0
    Okay
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room needed some tlc. Toilet set too low. Shower leaked. Veneer on bathtub peeling off. Hole in the wall beside bed. Chair on balcony had broken arm. Room needs carpet.

    Didn’t have breakfast.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Wasn’t bad definitely needs some renovations but overall still fine

    Pretty view

    Stayed in September 2024

  • Reviewed: 18 September 2024

    4.0
    Disappointing
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Ocean Front - Private Balcony
    • Stayed 1 night
    • Submitted via mobile

    Bed and furniture was worn. Price was high due to having 2 pets. I think i should of been charges 1 price.

    I liked the location.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    5.0
    Need new Manager
    • Leisure trip
    • Solo traveller
    • King Room - Ocean Front - Private Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The room I stayed in had dirty floors after my shower i would go to my bed to put clothes on go to put socks on my feet were filthy from dirty floors , used soap and shampoo in the tub.The evening's would get cold, but the heat didn't work . Outside, there was trash 🗑 everywhere all around the shrubs and plants, bushes over grown, The back patio was overgrown and needed to be weed eater bad with trash everywhere .

    The beach ⛱️ was nice and clean and enjoyed walking early mornings 🌄 and late evenings .

    Stayed in September 2024

  • Reviewed: 14 September 2024

    4.0
    Location is perfect!!!!
    • Leisure trip
    • Couple
    • King Room - Ocean Front - Private Balcony
    • Stayed 5 nights
    • Submitted via mobile

    NOT CLEAN, property was not kept up, pool area filthy. Hallways dirty

    Location

    Stayed in September 2024

  • Reviewed: 26 August 2024

    6.0
    No comment
    • Leisure trip
    • Couple
    • King Room - Ocean Front - Private Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Bed and shower

    It was close to my event

    Stayed in August 2024

  • Reviewed: 20 August 2024

    4.0
    I would not
    • Leisure trip
    • Couple
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Dirty had mold on the vents mold on walls plus top it off they charged for 30 dollars a day for 8.5 pound dog as much as I paid for it should be more clean and breakfast

    Location

    Stayed in August 2024

  • Reviewed: 10 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 1 night

    Mold in the bathtub on the spigots

    Stayed in August 2024

  • Reviewed: 8 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Old and not very clean

    Location by the beachfront

    Stayed in August 2024

  • Reviewed: 2 August 2024

    6.0
    It was pleasant.
    • Leisure trip
    • Couple
    • King Room - Ocean Front - Private Balcony
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness could have been better, especially in the bathroom and common areas.

    Price and location

    Stayed in July 2024

  • Reviewed: 31 July 2024

    5.0
    This hotel has potential, if the owners would buy new beds and furniture, along with some maintence.
    • With a pet
    • Leisure trip
    • Family with young children
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Hidden fees for pets. The room is in terrible shape. The towel racks were broken. The tub faucet dripped loudly the whole time and left water spray on the floor. The AC barely works. Lastly, the furniture is ripped, scratched and feels like its about to collapse. Also beds are full size, not queens.

    Location was great and parking was included. Pool was clean and in a great spot. Pet friendly.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Two double beds - Ocean Front - Private Balcony
    • Stayed 1 night
    • Submitted via mobile

    The hotel was run down looking, there are repairs that need to be made, paint was flaking off the ceiling and then repainted over, the door to the balcony was difficult to open because it was rusted. There was trash outside the building and around the pool area. There was trash in the pool.

    The location was great

    Stayed in June 2024

Showing 1 – 25

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