Our room bathroom was dripping water and the handle to turn off the shower would get stuck and I had to have my husband turn off the shower because we couldn't turn it off

We loved the pool and the breakfast. The price was not bad and we were 4 minutes from our destination. The staff at breakfast were very nice

Stayed in August 2025

You have to ask for the cookies and there is not enough staff for the front desk

Stayed in June 2025

Air conditioner in room was way to loud, only half the outlets worked, hall way smelled like mold, u shouldn't have to pay for parking as a guest, alot of hidden fees

The room was clean an comfortable, the restaurant was very clean an affordable with great staff

Stayed in May 2025

The lack of change for cash transactions. A sandwich with no mayo.

We went to a restaurant for breakfast. We didn’t get back to the hotel last night after 10 and purchased a sandwich at the market and went to the bar for drinks. Neither place had change for cash.

Stayed in May 2025

The price...

Didn't have breakfast,..

Stayed in May 2025

Too expensive

The location was good

Stayed in March 2025

A bit overpriced.

Stayed in March 2025

Parking was a hectic $28/ day and at no breakfast included, $168/night was not justified. When I arrived there, in front of all doors was the dirty laundry from previous guest. Not a nice view.

Location and room size.

Stayed in March 2025

Loud- very busy at all hours with kids running the halls

Hot tub comfy beds

Stayed in February 2025

I wish they would have done something about the unruly kids running around at 10-11pm banging on the walls and doors and yelling. But then again the parents should have done something too

We always love this property. It’s a great location for us and the staff is wonderful

Stayed in March 2025

The elevators in the parking garage didn’t work, and the ones in the hotel took forever and didn’t always go to where it needed to. There was stains on the carpet. The water pressure in the shower was horrid. The tub wouldn’t drain very well. Everything was FAR too overpriced. They tried to charge me for parking after it said included on booking.com. Luckily we only got charged a cent each day instead of $28. The beds were uncomfortable.

It was big and clean for the most part. It was in the center of everything. It was also right across the street from The convention center so we didn’t have to pay for parking twice.

Stayed in February 2025

no water pressure on 16th floor..

view

Stayed in December 2024

Establishment was not very clean.

Convenient to BOK

Stayed in October 2024

Smelling pot when walking in the door and the elevators where very slow in garage.

The staff was very nice and very helpful all hours!!

Stayed in October 2024

We were given a room on the 17th floor and for some reason we weren’t able to get into our room so we got degraded to a third floor room. It was inconvenient for us to have to go back down and get a different room, but I can say that the gentleman that helped us out did a great job , also we ordered breakfast to our room and it never arrived. That was very disappointing.

It was ok

Stayed in October 2024

They charged $28 for parking. There was no free breakfast. The value was not there for the price paid. They wanted $12 for a continental breakfast. I moved to the hotel next door, it’s just as nice $50 per night cheaper with free breakfast and parking.

Good location, clean, safe.

Stayed in October 2024

See above.

While the staff was professional and friendly and the accommodations were clean and comfortable, it was disconcerting to be informed (after arriving) that parking the car would cost an additional (approximately) 20%. This forced me to park the car elsewhere and get a ride to the hotel (to avoid paying <$30 for parking).

Stayed in August 2024

Deceptive offer, they said breakfast was already included and it wasn't. Don't offer a service.

The attention received

Stayed in June 2024

I didn’t care for the cleanliness of the room upon arriving. I’ve stayed in 5 star and 1 star hotels. The cleanliness reflected that of a 1-2 star hotel. I did not like that I tried to call Made Market restaurant for over 10 minutes… and no one ever answered the phone. I have 4 babies under 3, so if I’m paying for a hotel that provides services as such, I expect the price to reflect good service. I ended up having to get my already upset kids dressed and go down there to place my order. I didn’t like how upon checking in, I didn’t receive your little cookies, didn’t receive any info about ANYTHING AT ALL. The clerk answered the phone, and pointed to my key and shoed me away. I didn’t know where the pool was, I mean he didn’t tell me anything at all. To summarize, the hotel itself is nice. However, I don’t like the service and I don’t think I will stay again or recommend to friends, family or coworkers.

We appreciated the design of the hotel, and we loved the pool. The restaurant is great!! I liked the quality of food. The wait wasn’t long, and the staff is friendly.

Stayed in June 2024

Blow dryers in room are old school and basically bad. The beds had a mattress only on a platform which puts the bed really low to the ground. And it was not that comfortable.

Helpful staff at front desk. Secure parking (which you pay for).

Stayed in April 2024

away from everything else like bars and restaurants

very nice hotel convenient to convention center and BOK for walking

Stayed in March 2024

The shower wasn’t very strong. Food at restaurant was mediocre. There are only a couple of restaurants within walking distance.

Lauren was excellent and deserves to be promoted ahead of her peers! Her knowledge of the area was awesome. Tally’s was the food hit of our stay in Tulsa.

Stayed in March 2024

We had one of the cleaning staff try to come in our room at 8:30 in the morning unannounced. I was getting ready to get in the shower and it was definitely a shock to me.

The room was clean and the bed was comfortable. The amenities were great and the gentleman driving the shuttle was amazing.

Stayed in February 2024

The hall light flickered like it was a bad ballast. The bathtub faucet dripped constantly. I attempted to stop it but it wouldn’t. Paying for parking is too expensive for what we paid for the room.

Location

Stayed in February 2024