7.0

Reviews of DoubleTree by Hilton Tulsa Downtown 4 stars

616 West Seventh Street, Tulsa, OK 74127-8983, United States

  • Lane

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Near venue

    No hot water was lukewarm. Didn't offer breakfast. Very small bathroom. Fridge in room didn't get cold

    Property response:

    Thank you for staying with us here at DoubleTree by Hilton Tulsa - Downtown. We understand how important it is to provide our guests with a reliable, friendly stay experience and it seems we fell short meeting these expectations. We apologize and hope to have the pleasure of welcoming you back in the future.

    Thank you for staying with us here at DoubleTree by Hilton Tulsa - Downtown. We understand how important it is to provide our guests with a reliable, friendly stay experience and it seems we fell short meeting these expectations. We apologi… Show more

    DoubleTree by Hilton Tulsa Downtown
    18 August 2025
  • Logan

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    I enjoyed the atmosphere and the front desk staff were very sweet. Deneese helped me and she was very nice and helpful. My room was standard and everything looked clean and was quiet. I did also enjoy that the thermostat could be turned down further and ran like normal. Most hotels, this feature doesn't work well so it gets either too hot or too cold/humid.

    The lights were dim, so had to turn on a few for it to be a good brightness, but I didn't have them on long enough to care.

    Property response:

    Thank you for staying with us here at DoubleTree by Hilton Tulsa - Warren Place. We understand how important it is to provide our guests with a reliable, friendly stay experience and we are thrilled to see we have met these expectations. We hope to have the pleasure of welcoming you back in the future.

    Thank you for staying with us here at DoubleTree by Hilton Tulsa - Warren Place. We understand how important it is to provide our guests with a reliable, friendly stay experience and we are thrilled to see we have met these expectations. We… Show more

    DoubleTree by Hilton Tulsa Downtown
    16 August 2025
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  • Megan

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Elizabeth

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    We loved the pool and the breakfast. The price was not bad and we were 4 minutes from our destination. The staff at breakfast were very nice

    Our room bathroom was dripping water and the handle to turn off the shower would get stuck and I had to have my husband turn off the shower because we couldn't turn it off

    Property response:

    Thank you for your review. We are disappointed to read that your experience with our service fell short of expectations. We value your feedback and hope you will consider us again in the near future.

    DoubleTree by Hilton Tulsa Downtown
    11 August 2025
  • M

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Bed was comfortable and room was quiet

    Nothing

    Property response:

    Thank you for your review! We strive to provide our guests with a wonderful experience and are thrilled to know we succeeded. Safe travels and we look forward to seeing you upon your return.

    DoubleTree by Hilton Tulsa Downtown
    11 August 2025
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  • Rosie

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    The property over all was nice I can say room was clean lobby clean they only had 1 front desk person working on a Saturday afternoon

    I booked the double room double bed suite and didn’t get that. I only got a double bed standard room. When I went to the front desk to question about the room I was told they didn’t have my room I BOOKED AVAILABLE!!! So I was stuck in the smaller room. And because I booked through a 3rd party I have to go through them to get a refund for my room rate. Overall this was not what I was expecting for my little staycation!!!! I will definitely be thinking twice about booking with doubletree and through a 3rd party site from now on

    Property response:

    thank you for staying with us here at DoubleTree by Hilton Tulsa - Downtown. We understand how important it is to provide our guests with a reliable, friendly stay experience and it seems we fell short meeting these expectations. We apologize and hope to have the pleasure of welcoming you back in the future.

    thank you for staying with us here at DoubleTree by Hilton Tulsa - Downtown. We understand how important it is to provide our guests with a reliable, friendly stay experience and it seems we fell short meeting these expectations. We apologi… Show more

    DoubleTree by Hilton Tulsa Downtown
    8 August 2025
  • Garrett

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Lisa

    Reviewed: 1 August 2025 · Stayed in June 2025

    Verified review
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  • Abigayle

    Reviewed: 26 July 2025 · Stayed in June 2025

    Verified review

    Nothing

    The room was dirty

    Property response:

    thank you for staying with us here at DoubleTree by Hilton Tulsa - Downtown. We understand how important it is to provide our guests with a reliable, friendly stay experience and it seems we fell short meeting these expectations. We apologize and hope to have the pleasure of welcoming you back in the future.

    thank you for staying with us here at DoubleTree by Hilton Tulsa - Downtown. We understand how important it is to provide our guests with a reliable, friendly stay experience and it seems we fell short meeting these expectations. We apologi… Show more

    DoubleTree by Hilton Tulsa Downtown
    8 August 2025
  • Maria

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Mcnac

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Staff and room

    Property response:

    Thank you for your review. We appreciate you taking the time to provide feedback and hope to see you again soon.

    DoubleTree by Hilton Tulsa Downtown
    18 July 2025
  • George

    Reviewed: 7 July 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review
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  • Jerald

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    $18 was not worth it should’ve been free

    Price and no service

    Property response:

    Thank you for staying with us here at DoubleTree Downtown Tulsa. We understand how important it is to provide our guests with a reliable, friendly stay experience and we apologize for not meeting these expectations. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the pleasure of welcoming you back in the future.

    Thank you for staying with us here at DoubleTree Downtown Tulsa. We understand how important it is to provide our guests with a reliable, friendly stay experience and we apologize for not meeting these expectations. Your feedback is valuabl… Show more

    DoubleTree by Hilton Tulsa Downtown
    17 June 2025
  • Joe

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Location, parking

    The 9th floor hallway in front of room 915 smelled sour, like a water leak had gotten the carpet wet and was never dried out. The wall covering was torn in the hallway. The shower water temp in shower went from comfortable to scalding hot instantaneously. The bathtub floor was so slick that when you tried to move out of the scalding hot water, you would slip and fall down. Spent rest of trip sitting on side of tub to avoid any more falls. Please move trash receptacles further away from entry doors. No one wants to have to walk through crowds of smoke to get into the building.

    Property response:

    Thank you for staying with us here at DoubleTree Downtown Tulsa. We understand how important it is to provide our guests with a reliable, friendly stay experience and we apologize for not meeting these expectations. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the pleasure of welcoming you back in the future.

    Thank you for staying with us here at DoubleTree Downtown Tulsa. We understand how important it is to provide our guests with a reliable, friendly stay experience and we apologize for not meeting these expectations. Your feedback is valuabl… Show more

    DoubleTree by Hilton Tulsa Downtown
    17 June 2025
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  • Esperanza

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review
  • Lori

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review

    You have to ask for the cookies and there is not enough staff for the front desk

    Property response:

    Thank you for staying with us here at DoubleTree Downtown Tulsa. We understand how important it is to provide our guests with a reliable, friendly stay experience and we apologize for not meeting these expectations. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the pleasure of welcoming you back in the future.

    Thank you for staying with us here at DoubleTree Downtown Tulsa. We understand how important it is to provide our guests with a reliable, friendly stay experience and we apologize for not meeting these expectations. Your feedback is valuabl… Show more

    DoubleTree by Hilton Tulsa Downtown
    16 June 2025
  • Hawl

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Location

    Lams didn't work. Shower broken almost unusable.

    Property response:

    Thank you for your feedback. We appreciate your comments and will use them to make the necessary changes. We hope to have the pleasure of welcoming you back soon.

    DoubleTree by Hilton Tulsa Downtown
    9 June 2025
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  • Jose

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 4 June 2025 · Stayed in June 2025

    Verified review

    Property was very clean and close to the venue we needed to be at.

    Property response:

    Thank you for your feedback. We are delighted you enjoyed your stay and hope to see you again in the near future.

    DoubleTree by Hilton Tulsa Downtown
    4 June 2025
  • Amber

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review
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  • Josh

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    The room was clean an comfortable, the restaurant was very clean an affordable with great staff

    Air conditioner in room was way to loud, only half the outlets worked, hall way smelled like mold, u shouldn't have to pay for parking as a guest, alot of hidden fees

    Property response:

    Thank you for staying with us here at DoubleTree Downtown Tulsa. We understand how important it is to provide our guests with a reliable, friendly stay experience and we apologize for not meeting these expectations. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the pleasure of welcoming you back in the future.

    Thank you for staying with us here at DoubleTree Downtown Tulsa. We understand how important it is to provide our guests with a reliable, friendly stay experience and we apologize for not meeting these expectations. Your feedback is valuabl… Show more

    DoubleTree by Hilton Tulsa Downtown
    19 May 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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