Reviews of DoubleTree by Hilton Olympia 4 stars

The bartender is awesome. He goes way beyond customer service.

Just parking get there early find a spot and wait for check In.

The beds were very comfortable and the room was very spacious. We were very pleased with the room and the facility overall. We just wished we could stay longer.

Nothing.

The staff at the hotel was amazing - from David at the front desk upon arrival to the bartender, very friendly and accommodating.

The hotel is a bit in need of a makeover - but it appeared that some work was already in process.

The location is perfect for walking along the waterfront and close to restaurants and the Farmers Market

This hotel is not what I expected a Hilton Hotel to be like. The lobby was plain, the room looked out over the street and I asked for a room with a view which I found out was not possible because the third floor was being renovated. The room was clean but battered. I think that booking.com did not present this hotel as is. You should have told me that I wouldn’t get a room with a view and had better photos. The best thing was when I complained because I was so very disappointed the manager called booking and took a lot off the price of my room. Thanks Booking.com

It was very comfortable and welcoming. We loved the shuttle to the airport.

NA

Clean and location and staff was super friendly

Price is so high

The staff was super friendly and helpful and always offered warm cookies! The housekeeping staff was amazing as well.The room had all of the amenities I look for but the layout was a little weird. The bed was comfortable. The TV was nice with Direct TV. There was a tiny microwave and fridge that both worked well. The hair dryer was good. The decor was weird but the room was functional.

The room layout was weird, the king size bed had tiny pillows. The shower needed more room for my stuff although shower supplies were provided. They're doing updates so maybe our room wasn't done yet, but our toilet seat was icky and the grout in the shower looked moldy. We had a 3rd floor room with a view of the water but the window was super dirty on the outside. The shower temperature fluctuated and the air conditioning didn't come on when it should but other times would freeze you out. The clock was off by like 28 minutes and it thought it was January. I have no idea how you wou set that thing.

Staff were friendly and accommodating. The pool and spa were clean. The room was clean and comfortable - temperature, bed, pillows. The location was excellent, a short walk to everything we wanted to do. Good for families

Staff were exceptionally helpful and friendly.

The hotel room was good. I was charged twice by the hotel and have spoken with multiple staff to get the second charge refunded. I was told it would be taken care of and it has not.

Clean, Comfortable, Friendly, Secure

None

The room was a nice size and very clean. The bed was comfortable.

The shower head was high and there is no diverter on it so you're hit with cold water as soon as you turn it on (it is a shower only). On the day of departure someone from housekeeping knocked on the door while I was still in bed. I had the security lock (the kind that flips over at the top of the door) on, was going to sleep longer and didn't get up. Next thing I know there is quite a racket at the door. I get up to see what is going on and there is a hand coming in the crack in the door trying to undo the security lock. It was a houseman! Seriously bad action on his part.

We really enjoyed the room, especially the extra blanket and pillows in the closet. The room was spacious and fit all our needs.

I asked for fresh coffee to be ready at 05:00 am and the next two mornings it was.

We arrived early and the front desk staff seemed indifferent to our situation. Rooms were not ready and they suggested we go away and come back later. !!!

The mattress and pillows were fantastic. Slept like a log. They have huge fluffy towels. And they have a wonderful on site bar.

The shower was a little small, but it did the job.