The hotel is a bit in need of a makeover - but it appeared that some work was already in process.

The staff at the hotel was amazing - from David at the front desk upon arrival to the bartender, very friendly and accommodating.

Stayed in August 2025

Price is so high

Clean and location and staff was super friendly

Stayed in July 2025

The room layout was weird, the king size bed had tiny pillows. The shower needed more room for my stuff although shower supplies were provided. They're doing updates so maybe our room wasn't done yet, but our toilet seat was icky and the grout in the shower looked moldy. We had a 3rd floor room with a view of the water but the window was super dirty on the outside. The shower temperature fluctuated and the air conditioning didn't come on when it should but other times would freeze you out. The clock was off by like 28 minutes and it thought it was January. I have no idea how you wou set that thing.

The staff was super friendly and helpful and always offered warm cookies! The housekeeping staff was amazing as well.The room had all of the amenities I look for but the layout was a little weird. The bed was comfortable. The TV was nice with Direct TV. There was a tiny microwave and fridge that both worked well. The hair dryer was good. The decor was weird but the room was functional.

Stayed in June 2025

The hotel room was good. I was charged twice by the hotel and have spoken with multiple staff to get the second charge refunded. I was told it would be taken care of and it has not.

Stayed in May 2025

The shower head was high and there is no diverter on it so you're hit with cold water as soon as you turn it on (it is a shower only). On the day of departure someone from housekeeping knocked on the door while I was still in bed. I had the security lock (the kind that flips over at the top of the door) on, was going to sleep longer and didn't get up. Next thing I know there is quite a racket at the door. I get up to see what is going on and there is a hand coming in the crack in the door trying to undo the security lock. It was a houseman! Seriously bad action on his part.

The room was a nice size and very clean. The bed was comfortable.

Stayed in May 2025

We arrived early and the front desk staff seemed indifferent to our situation. Rooms were not ready and they suggested we go away and come back later. !!!

I asked for fresh coffee to be ready at 05:00 am and the next two mornings it was.

Stayed in April 2025

The shower was a little small, but it did the job.

The mattress and pillows were fantastic. Slept like a log. They have huge fluffy towels. And they have a wonderful on site bar.

Stayed in May 2025

It’s an older property that looks a little tired. The price of the room did not match up with the interior.

Conveniently located to the friend I was visiting.

Stayed in January 2025

Walk to Hands on children’s museum sketchy with big homeless population camped out on the sidewalk.

Walking distance to restaurants, children’s museum and waterfront.

Stayed in January 2025

No complaints. Good place in Oly.

Queen suite with comfortable bed and a sleeper sofa. Nicely furnished. Small bar with a great, conversational bartender. Helpful front desk crew and really good, warm cookies at check-in. Coffee and tea service all day in lobby. free on site parking. And a great location in downtown Oly.

Stayed in December 2024

Free breakfast.

Comfortable beds, very clean, location convenient to downtown. Coffee station in the lobby - well stocked!

Stayed in November 2024

Parking lot was full.

Enjoyed pool and hot tub. Breakfast was good. Facilities nice. Great that it was easy to avoid elevators and use stairs- prominently located and wide and inviting to activities in lobby. Gave a good level of activity to the whole ground floor lobby area. Made the stay easier than usual hotel situation.

Stayed in November 2024

The pool didn't have a changing area.

The room was physically divided into two spaces: sleeping and work/relaxation. The sleeping area had a king-size bed (comfortable), lamps with usb ports, a TV, fridge, microwave, and coffee maker. The bathroom had a walk-in shower (sans tub). The work/relaxation area had a full sized L-desk with office chair and phone. It also had a large Samsung TV with Direct TV and I could mirror internet content from my phone. Breakfast was good. I enjoyed the fitness room and pool.

Stayed in November 2024

VERY poor gym:((( almost only for light jogging ( no gym:(

Very kind personal, nice rooms. Enough place for parking. Good!

Stayed in November 2024

Location to downtown and the Farmers Market

Stayed in November 2024

Facility is getting a little rough around the edges. Particularly in the bathroom. Breakfast was good, but not good enough to justify the extra charge. Otherwise, a great stay.

Great location with easy walking to restaurants and a great coffee shop. Friendly staff at the hotel and nice walking trail, around the lake, nearby.

Stayed in September 2024

Wish they had let us know it was a community celebration that night and there would be fireworks! There was a power outage- not their fault but wish they had let us know what was going on.

The breakfast and location were great. Will stay again.

Stayed in July 2024

We have stayed here before because of its location right on the bay and in downtown. Very walkable. We ate breakfasts in the nearby cafes rather than in the hotel. Hotel lobby and room were clean, beds comfortable. All in all, whenever we visit Olympia we will stay here. Note: The hotel parking filled up very quickly.

Stayed in August 2024

Pankaes or waffels added

The food a good and adequate.

Stayed in June 2024

The staff and the elevator.

Location and comfy beds.

Stayed in June 2024

Paying for water and wifi (first I've ever seen that) unless an "honors" member, but can't find out what that entails without wifi! And no I did not pay, I just did without both.

Comfort, cleanliness, very helpful front desk staff, hot tub

Stayed in April 2024

We couldn’t figure out the ac/heater and it only blew really warm air, there was dirt and dust in the corners of the room.

I liked the location since it was close enough to the Capitol, yummy restaurants, and the theatre. We enjoyed the lounge and the gentleman running the bar. He looked and acted like he enjoyed his job and that drew us to the lounge. The staff at the front desk was very friendly. The free parking was a definite bonus considering the location of the hotel.

Stayed in April 2024

The two main reasons I picked this hotel over another was because of the pool and free breakfast. I got an email from the hotel the day before my stay stating the pool was closed and would continue that way for the next few months. Then when I got there it was open, but I didn't pack a swimsuit because I was told it was closed. It listed breakfast in the amenities but said nothing about an extra cost. I assumed it would be free. Not even the coffee was free. And the "free cookies" are nowhere to be found. Should be advertised on booking.com that you have to pay extra for breakfast. Was not allowed to check in until 4pm and out by noon. That means I am not even getting 24 hours for my stay. I don't know how hotels keep getting away with this.

very clean rooms, nice and quiet, great shower, great location, lots of free parking, staff was super friendly

Stayed in April 2024

Pastries at breakfast could have been better, as well as having granola as a cereal option.

The staff was great—we had to cancel two nights of our stay because of a family medical emergency and they were both understanding and kindly approved the cancellation without penalty. The breakfast was fairly good—hot eggs, oatmeal, yoghurt, fruit, cereal, coffee. The room was comfortable and quiet. FREE PARKING was a great extra.

Stayed in April 2024