Reviews of DoubleTree by Hilton Denver Cherry Creek, CO 4 stars
455 South Colorado Boulevard, Denver, CO 80246, United States
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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewSecure
Very narrow driveway both upstairs and downstairs
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewAlthough they have apologized but I would like to mention that they had not properly checked us in, resulting in someone else trying to enter our room while we were inside.(they gave same room access to other guests).
Harshil, thank you for sharing your experience. The team values feedback like yours and is constantly working to improve the check-in process to help ensure every guest's privacy and comfort. Your comments will be carefully reviewed with the goal of making future visits more seamless.
Harshil, thank you for sharing your experience. The team values feedback like yours and is constantly working to improve the check-in process to help ensure every guest's privacy and comfort. Your comments will be carefully reviewed with th… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation
Juan, it’s wonderful to hear you found the location convenient during your visit to DoubleTree by Hilton Denver Cherry Creek. The team looks forward to welcoming you back for another enjoyable stay.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewOne bedroom with space for a rollout and pull out couch for the kids
The "breakfast included" was weird. You had to choose from a very small menu and multiple things they were out of including cereal on the kids menu...how hard is it to keep cereal stocked
Stevens, thank you for sharing your experience. It’s good to hear the room suited your family’s needs. The team appreciates your feedback about the morning meal options, and your comments will be taken into account as future enhancements are considered.
Stevens, thank you for sharing your experience. It’s good to hear the room suited your family’s needs. The team appreciates your feedback about the morning meal options, and your comments will be taken into account as future enhancements ar… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in June 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewAll good
KOKILA, thank you for sharing your feedback. It's appreciated and your comments will be considered as the team looks for ways to enhance the guest experience.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewNothing - receptionist was unwelcoming and rude. Before any welcome we were told $25 surcharge for being early and no refunds. Property by main road, pool area poor and generally a bad experience. We will be complaining to DoubleTree Hilton and seeking a refund as we were charged despite cancelling with the rude receptionist. Will be recommending receptionist training to Hilton.
Everything- receptionist was unwelcoming and rude. Before any welcome we were told $25 surcharge for being early and no refunds. Property by main road, pool area poor and generally a bad experience. We will be complaining to DoubleTree Hilton and seeking a refund as we were charged despite cancelling with the rude receptionist. Will be recommending receptionist training to Hilton.
Nigel, thank you for sharing your impressions. The team is disappointed to learn that your visit did not meet your expectations and can assure you that guest comfort and hospitality are important priorities. Your comments regarding your arrival, as well as other concerns during your time at the property, will be addressed internally to ensure an improved experience for all.
Nigel, thank you for sharing your impressions. The team is disappointed to learn that your visit did not meet your expectations and can assure you that guest comfort and hospitality are important priorities. Your comments regarding your arr… Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewRoom was very nice
Parking was horrible. Spaces too small
Dennis, it’s great to hear you enjoyed the room during your visit. Your feedback regarding the parking situation is appreciated, and these types of comments help us identify areas where we can enhance the overall experience. Thank you for sharing your thoughts.
Dennis, it’s great to hear you enjoyed the room during your visit. Your feedback regarding the parking situation is appreciated, and these types of comments help us identify areas where we can enhance the overall experience. Thank you for s… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewI love the people! Everybody working there is so kind and helpful. Breakfast is truly exceptional as well! I am very thoughtful about eating quality and healthy food. In my experience, Hilton does an exceptional job prioritizing the quality of their breakfast.
I don't like that there is a charge for parking. I did appreciate that they waived the parking fee for me, as there were plenty of free spots. Even so, I just don't enjoy being nickeled and dimed. Bake the cost of parking into the room rate. Believe it or not, Hilton does stand out above the others, I did choose this hotel even though cheaper options existed, and I equally appreciate a simple, firm price.
David, the team at DoubleTree by Hilton Denver Cherry Creek is delighted you had a fantastic experience and enjoyed the welcoming atmosphere and breakfast offerings. Your comments regarding parking pricing are noted. It’s wonderful to know you chose DoubleTree by Hilton Denver Cherry Creek for your stay, and everyone looks forward to welcoming you again.
David, the team at DoubleTree by Hilton Denver Cherry Creek is delighted you had a fantastic experience and enjoyed the welcoming atmosphere and breakfast offerings. Your comments regarding parking pricing are noted. It’s wonderful to know … Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewHelpful staff
The fact my booking was initially cancelled just prior to arrival from the uk and could only get 3nights when rebooked meaning I had to move and stay elsewhere for my 4th night .
Robert, thank you for highlighting the helpfulness of the team members at DoubleTree by Hilton Denver Cherry Creek. The team values your feedback regarding booking challenges and appreciates your understanding. Everyone is looking forward to welcoming you again for a seamless stay in the future.
Robert, thank you for highlighting the helpfulness of the team members at DoubleTree by Hilton Denver Cherry Creek. The team values your feedback regarding booking challenges and appreciates your understanding. Everyone is looking forward t… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified review